Captain Cook Pousadas

"Good"

"friendly staff, good location"

"This hotel is quaint and conveniently located. The staff is very friendly and helpful. We stayed on the bottom floor off of the pool and other members of our family stayed on an upper floor. The hallway our room was off of was musty smelling and a bit dingy. Our room was cute but smelled like mildew. The upper floor that our family was on did not have the same mildew smell to it. This would be important for people who are sensitive to mold/mildew to know ahead of time. Otherwise, we have no complaints. It is a great location!"

"The property was very spacious, very clean and had good parking."

"Was terrible communication tried to get ahold of them to switch my reservation to correct island. No one got back to me. They still charged me for the stay. Terrible customer service. Would not recommend outrigger. Sheraton on Kauai was way better. Cleaner, amenities were nice. Would highly suggest the Sheraton over any outrigger. They put a bad taste in my mouth will never reserve with them again couldn’t even assist me in switching a reservation to one of their other properties. As well the property on Kauai had flood damage. My room smelled like mold and mildew. The floor was soaked. Terrible experience. "

"Such a beautiful place, comfortable and well-equipped with everything we could need. From spectacular views to a ton of spices and lovely indoor spaces, it was a great place to relax and explore. We loved the big dormitory room with space for the kids to be while we had a refuge away from them with our own outdoor shower! Great communication with our host when we needed it. Highly recommend!"

"The room was a little dated, but everything was clean and working. The check in was easy at the front desk was responsive to requests. The pool was great, the sandy area was very nice. The lanai was exceptional! Wonderful view! "

"The family loved that the pools were so close. The only thing that wasn't great was parking."

"Everything there was great for what I paid. Parking,Clean apartment. Great kitchen. Bathroom huge with plenty of towels. Ac worked great and ceiling fans. Washer and dryer. Plus they leave you a Welcome package. Accessible to restaurant, beach, malls. "