“I was very disappointed during my stay at this hotel. When we checked in, the front desk receptionist had a very poor service attitude. It was already 11:30 pm when we arrived at the hotel, and we wanted to check in and rest immediately. However, the room arranged by the front desk was not the one I had originally booked. They assigned me to room 115, which had a bad smell and a very dirty bathroom. I said you didn't want that room, but the front desk receptionist said there were no other rooms……
“Loss of one star because pool was closed for maintenance on a weekend and this was the main reason we booked and I think a selling point for this place. A pool with a big slide, definitely caught my eye when looking for a place to stay. We wanted to book a spot for the kids to get out of the car and have something fun to do as a mid way point on a drive from WA to CA. Had we known, would have booked somewhere else with a pool or kept driving a couple of hours. Clean, comfortable beds, nice……