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Rating 10 - Excellent. 1161 out of 1827 reviews" "
Friendly servive with a smile. Clean. Quiet. Breakfast is only a bagel bar
Ebony
Stayed 1 night in May 2024
Response from Todd on May 20, 2024
Thank You Ebony for your Superior 5-star review and comments about our friendly staff with a smile. We are happy to hear that you found our new Spark by Hilton hotel to be clean and quiet. We wish you a Sparktackler Day.
10/10 Excellent
Terrence, Chicago
May 16, 2024
Liked: Property conditions & facilities
The Spark is a recently new hotel. Everything is in fantastic condition and very clean. Rooms are comfortable and there is a nice workout room. Parking is easy and the lot is well lit. Finding the street that it is on was a little tricky.
Terrence
Stayed 3 nights in May 2024
Response from Todd on May 17, 2024
Thank You for your Superior 5 Star review and comments about our New Spark by Hilton hotel that you found to be in fantastic condition, very clean and comfortable. Also, with our nice Fitness Center.
4/10 Poor
Anthony
May 15, 2024
Would not stay again.
Anthony
Stayed 1 night in May 2024
Response from Todd on May 16, 2024
Hi Anthony, I apologize for your experience. I would be interested in learning more about your experience. It is our goal to provide superior service to our customers and when we fail to Make It Right before the guest leave.
We enjoyed our short stay their. Their service was top notch. Although it’s fairly new. They are maintaining it very well. But of course it is a Branch of Hilton. Thank you guys. Their staff all of them were engaging and very courteous! Very informative!! All of them!! I would recommend this property!! Highly!! Pricing was fair I enjoyed it!! We came at a busy time in the city!!
Mary
Stayed 2 nights in May 2024
Response from Todd on May 16, 2024
Thank You for your Superior 5 Star review and comments about our top-notch service. We appreciate your High recommendation!
The hotel was clean and affordable. The staff friendly. The room was LARGE. However, the bathroom was tiny and one of the queen beds was so close to the a/c unit you could barely walk between them. With such a large room, WHY was the bathroom so small? The door almost touched the toilet when you opened it. The beds were SO comfy and the linens so soft! Would have liked a Keurig and microwave.😁
Tammie
Stayed 2 nights in May 2024
Response from Todd on May 13, 2024
Thank You for your Excellent 4 Star Review and positive comments about our friendly staff, large rooms, comfy beds and soft linens. We have about 5 rooms of our 122 rooms that are equipped with a smaller bathroom. On your next trip we will be happy to put you in a room with a larger bathroom.
Thank You for your excellent 4 Star review and positive comments about our new clean nice Spark by Hilton hotel as well as having easy access off I-77 exit 5.
This hotel provided a good safe stay for us. The room was big and clean and tidy. The staff were very friendly. Was a nice stay
Karyn
Stayed 3 nights in Dec 2023
Response from Todd on Dec 31, 2023
Thank You for your Superior 5 Star Review and comments about our big clean tidy rooms and very friendly staff. We are glad to hear that the hotel offered a good safe stay. We wish you a Happy New Year
Loved everything except the sheets, towels and pillows didn't have that fresh just washed scent to them
Might want to change detergents. Otherwise, everything looked clean and up to date
Susan
Stayed 3 nights in Dec 2023
Response from Todd on Dec 19, 2023
Thank You for your Superior 10 Star Review and comments about our clean up to date hotel
Easy place to get to and stay. Staff was very friendly and check-in was super fast. Hotel was very clean and neat. Breakfast was good for a hotel breakfast. The only downside was there are not many dinner options easily accessible without going a few exits down. There was some construction early in the morning to that was inconvenient.
Jesse
Stayed 2 nights in Dec 2023
Response from Todd on Dec 5, 2023
Thank You for your Exceptional 5 Star Review and comments about our very friendly staff and very clean neat hotel with our good breakfast
6/10 Okay
Timothy
Traveled with group
Dec 3, 2023
Liked: Cleanliness, staff & service, room comfort
In General, a Nice place to stay
Our last night there (Friday night) MAJOR Construction began on the floor above our room at 7:00am.
VERY NOISEY!!!
Timothy
Stayed 6 nights in Nov 2023
Response from Todd on Dec 5, 2023
Thank You for your Positive comments about our hotel being a nice place to stay
This is our third year that we stayed here. Due to our long drive with the kiddos, we break it up and crash here latevat night before getting back on the road. Its convenient, comfortable, and recharges us with breakfast to get us back on the road.
tracy
Stayed 1 night in Nov 2023
Response from Todd on Nov 23, 2023
Thank You for your Positive 8 Star Review and comments about our convenient comfortable hotel with complimentary breakfast
The hotel was close to the Billy Graham Library. We had a nice quiet stay at the hotel but it wasn't as modern and updated as I would have like for the money. We did have a nice quiet room and breakfast was good but our coffee pot in the room did not work....
Theresa
Stayed 1 night in Nov 2023
Response from Todd on Nov 19, 2023
Thank You for your Positive comments about your nice quiet stay and your nice quiet room as well as our good breakfast.
This is fantastic hotel — spacious rooms, no broken furniture or fixtures, handsomely decorated, very helpful and kind staff, and half the price of similarly very nice hotels. I will only stay here when I travel from now on.
Thomas
Stayed 3 nights in Nov 2023
Response from Todd on Nov 19, 2023
Thank You for your Exceptional 5 Star Review and comments about our fantastic hotel handsomely decorated with spacious rooms and helpful kind staff. We look forward to seeing you on your next visit to Charlotte
Nice accommodations for a reasonable price. Very convenient to airport; didn't have to fight morning rush hour traffic because the route from the motel to the airport didn't require going on the interstate highway.
John
Stayed 1 night in Nov 2023
Response from Todd on Nov 17, 2023
Thank You for your Superior 5 Star Review and comments about our nice accommodations for a reasonable price