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Reviews of Ivan y Lily

2.5 out of 5
Ivan y Lily
Street 47 #5604, 56 y 58, Cienfuegos, Cienfuegos

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 42 reviews" "
Rating 8 - Good. 3 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ivan is a welcoming host, well-spoken English and came up with some nice tips for restaurants and activities. Facilities and amenities are all good (in line with pictures shown), good beds/bedlinnen, shower as well as wifi compared with other casa's/hostals. Enormous terrace with sun and shadow option, which you can also use after check out (I had to take the bus at 9pm and could use the terrace to relax from the intense day visiting all Cienfuegos had to offer after checking out). Super close to the Viazul busstation, however bit farther away from the Central Park and night life. Would recommend!
Response from Host on Jan 12, 2024
gracias por escogernos

6/10 Okay

Ruishan

Traveled with family
Liked: Amenities
Pros: close to ViaZul bus station, downtown, relatively clean, and well designed courtyard Cons: Relatively expensive drinks, food, laundry, host is friendly but a bit intrusive
Stayed 3 nights in Dec 2023
Response from Host on Jan 3, 2024
gracias por escogernos,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ivan & Lady Laura were fabulously friendly & welcoming! The place was spotless & a great spot to hang out with friends. Wouldn’t hesitate to recommend this place to anyone looking for an extra bit of comfort in a home stay. The breakfast was the best we had in Cuba!
Stayed 1 night in Apr 2019
Response from Ivan y Lily on May 2, 2019
Thank you so much for your excellent feedback and recommendation, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatiful accommodation in a beautiful city
Exceptional Casa Particularle in Cienfuegos with extremely friendly hosts and a breakfast that wins over very expensive hotels
Stayed 1 night in Mar 2019
Response from Ivan y Lily on Mar 13, 2019
Dear Katerina: Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, and very very kind hosts. We had an amazing time and wish we could have stayed longer. Thank you !
Stayed 1 night in Feb 2019
Response from Ivan y Lily on Mar 6, 2019
Dear Yann. Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very comfortable and the family was so helpful. The casa in a short walk to the center of town and the square. There is a lovely patio on the roof with a great view over the rooftops of the neighborhood.
Stayed 2 nights in Nov 2018
Response from Ivan y Lily on Nov 30, 2018
Thank you for your feedback. It is hearthwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lily and Ivan were very friendly and very welcoming during my short stay in Cienfuegos! Ivan speaks English very well, knowledgeable and prepares excellent breakfast! Definitely a perfect place to stay!!
Stayed 1 night in Oct 2018
Response from Ivan y Lily on Oct 18, 2018
Thank you so much for your excellent feedback, it is so important for us. It is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hospitable and friendly hostal
We very much enjoyed our stay with Ivan and Lily. They were very attentive to our needs and could not have been more helpful. It is no wonder that they are often fully booked.
Stayed 4 nights in Aug 2018
Response from Ivan y Lily on Aug 23, 2018
Thank you so much for your great review! We are very happy to know that you enjoyed your holiday and we are looking forward to receiving you soon in Cuba. Warm regards!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and helpful staff
The hotel was very clean and well located (5 minute walk from the centre). It also had a really nice terrace areas with views of the town. The staff were incredibly helpful; organising tours and taxis for us and providing great service at the hotel.
Stayed 2 nights in Apr 2018
Response from Ivan y Lily on Apr 26, 2018
Thank you for your excellent review. We appreciate your comments. It is very heartwarming to know that you enjoyed your stay in Cuba. Warm regards from Cuba.

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mon séjour à Cienfuegos s'est déroulé dans d'excellentes conditions dans la casa particular de Iván et Lily.
Stayed 2 nights in Dec 2023
Response from Host on Dec 25, 2023
Gracias por escogernos,vuelvan pronto

10/10 Excellent

Fredric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hosts one could ever wish for! Great hospitality, great food and super clean and neat! Really, it's the one not choosing to stay here who's missing out.
Stayed 3 nights in Feb 2023
Response from Ivan y Lily on May 23, 2023
Hola Frederic.Thank you for your review!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
A 500 m du centre-ville et en droite ligne, l’hostal Ivan y Lily est une bonne adresse pour passer 2 ou 3 jours. Bon repas, bon petit déjeuner, Ivan est souriant et efficace dans la préparation d’excursions ou de réservations de collectivos. Très bien
Stayed 3 nights in Mar 2023
Response from Ivan y Lily on Mar 23, 2023
Hola Michel.Thank you for your great review.

8/10 Good

Silvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel terrazzo sul tetto, camera standard, ma pulita e confortevole. Personale gentile. Consiglio di tappare le finestrelle che danno sul corridoio, da cui entra luce e danno un aspetto di un dormitorio. Colazione buona.
Response from Ivan y Lily on Jan 9, 2023
Hola Silvia.Thank you for your great feedback.

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service
Bien situé à 5 minutes a pied du Prado Très bon accueil Tres propre Petit déjeuner copieux sur terrasse Très bonne adresse
Stayed 2 nights in May 2022

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in the hostel, very good breakfast, and Ivan is very nice and speak very well english
Stayed 1 night in Jan 2022
Response from Ivan y Lily on Feb 9, 2022
Dear Nicolas. Thank you so much for your excellent feedback and recommendation, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider kann man keine bessere Bewertung als 5/5 vergeben. Man merkt wirklich an jedem Detail, mit welcher Leidenschaft Ivan diese Casa Particular betreibt. Es ist einfach alles perfekt.
Stayed 2 nights in Dec 2020
Response from Ivan y Lily on Jan 17, 2021
Dear Christoph, Thank you so much for your excellent feedback and recommendation, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOUT EST TRES BIEN EMPACEMENT CHAMBRE PERSONNEL PARFAIT
Stayed 2 nights in Mar 2020
Response from Ivan y Lily on Mar 31, 2020
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ivan y Lily on Mar 16, 2020
Dear Dario. Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice casa in Cienfuegos
A truly charming host in a large casa in the center of Cienfuegos. Everything can be done on foot. Great breakfast. Hosts with great care.
Stayed 1 night in Dec 2019
Response from Ivan y Lily on Jan 6, 2020
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemos estado solo una noche en casa de Iván y Lili y sin lugar a dudas tenemos que decir que volveríamos a elegirla. Las habitaciones son muy cómodas y espaciosas y la familia es encantadora.
Stayed 1 night in Aug 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Ivan y Lily on Jul 18, 2019
Dear Vincent. Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Ivan y Lily on Jul 18, 2019
Dear Eric. Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ivan, lily et leur fille vous accueillent chaleureusement. Etablissement très bien entretenu, chambre avec coffre-fort, climatisation, ventilateur, frigo et mini-bar, TV, WIFI. Deux lits en 140, penderie, tiroirs de rangement. Salle d'eau équipée d'une douche, eau chaude et pression raisonnable. Sèche-cheveux. Petits déjeuners copieux. Ivan vous propose le dîners et notamment une langouste grillée pour un prix dérisoire. Leur fille parle très bien le français et vous donnera quelques conseils sur CIENFUEGOS et nous avons appréciés les échanges sur les us et coutumes des cubains.
Stayed 2 nights in Mar 2019
Response from Ivan y Lily on Apr 4, 2019
Dear Christophe. Thank you so much for your excellent feedback and recommendation, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le mie aspettative sono state di gran lunga superate , io e la mia compagna ci siamo sentiti a casa Ivan e la figlia sono stati per noi una guida fondamentale, fornendoci utilissimi consigli, su dove mangiare, i mezzi da utilizzare, le valute da utilizzare ecc La casa è stupenda, stile coloniale, camera spaziosissima con balcone veranda grandissimo. Pulizia super. Spero un giorno di ritornarci.
Stayed 1 night in Mar 2019
Response from Ivan y Lily on Apr 4, 2019
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil individualisé et chaleureux. Conseils touristiques aidants. Chambre t salle de bains très bien équipées, terrasse tres agréable. Bon petit déjeuner, personnel tres sympathique.
Stayed 2 nights in Mar 2019
Response from Ivan y Lily on Apr 4, 2019
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2019
Response from Ivan y Lily on Apr 30, 2019
Thank you for your feedback, it is so important for us. Can you please send us more information about the score of 1 you have submitted?

10/10 Excellent

Jean-Claude, Brindas (69)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne casa accueillante
Un accueil chaleureux (avec une glace en prime) de la part des propriétaires et de leur fille adorable qui parle français et nous donne plein de bons conseils. La casa est très propre avec un patio et une terrasse sur le toit très agréable. Bon petit déjeuner. à 10 minutes à pied du centre ville et à peine 5 minutes de la gare de bus Viazul ce qui est très pratique pour une nuit d'étape entre Vinales et Trinidad.
Stayed 1 night in Feb 2019
Response from Ivan y Lily on Mar 20, 2019
Dear Jean-Claude. Thank you so much for your excellent feedback and recommendation, it is so important for us. It is heartwarming to know that you enjoyed our place. We wish we can host you again. Warm regards from Cuba!

10/10 Excellent

Tiphaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Ivan y Lily on Mar 13, 2019
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ivan é uma pessoa muito agradável, faz de tudo para nos atender bem. Fomos muito bem recebidos.
Stayed 1 night in Feb 2019
Response from Ivan y Lily on Mar 6, 2019
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour ; tout était parfait; acceuil chaleureux, bon petit-déjeuner et repas.
Stayed 2 nights in Jan 2019
Response from Ivan y Lily on Feb 6, 2019
Thank you for your feedback, it is hearthwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Eero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suomalaiset tykkää
Erittäin siisti kiva paikka.
Stayed 2 nights in Jan 2019
Response from Ivan y Lily on Jan 23, 2019
Dear Eero, thank you for your feedback, it is hearthwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Ivan y Lily on Jan 14, 2019
Dear Yves, thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para llegar y desplazarse a otros lugar
Es un lugar muy limpio, el personal muy amable y los alimentos bien preparados es un pueblo tranquilo sencillo y cosas que visitar cerca, Ivan y Lili y su hija son personas atentas y dispuestas a ayudar en todo, el pueblo esta muy limpio esta bien para tomar de allí otras excursiones y regresar por la amabilidad de las personas
Stayed 2 nights in Dec 2018
Response from Ivan y Lily on Jan 2, 2019
Dear Felipe, thank you for your feedback, it is hearthwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr netter, hilfsbereiter und zuvorkommender Gastgeber, der uns mit Tat und Rat zur Seite gestanden hat. Gutes Frühstück, hübsche Dachterrasse; alles in allem ein Ort, an dem man sich wohlfühlen kann.
Stayed 2 nights in Nov 2018
Response from Ivan y Lily on Dec 11, 2018
Thank you so much for your feedback. It is a pleasure to know that you enjoy our place. Kind regards from Cuba!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Casa ! Großartige Gastgeber und tolle Zimmer, alles rundum perfekt.
Stayed 1 night in Nov 2018
Response from Ivan y Lily on Dec 5, 2018
Thank you for your feedback, it is hearthwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

anne-lise, cuba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel sympathique efficace et parlant français. Aide pour les excursions ou les restaurants
Stayed 1 night in Oct 2018
Response from Ivan y Lily on Nov 8, 2018
Dear Anne-Lise, thank you for your great feedback. Nice to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon casa
Super accueil, rendent service facilement, très bonne cuisine.
Stayed 1 night in Jul 2018
Response from Ivan y Lily on Aug 30, 2018
Thank you so much for your excellent feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Orchid, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cienfuegos est une de mes villes préférées... large, aérée, calme le soir à partir de 17h il y a beaucoup moins de voitures ce qui est appréciable, Ivan y Lily : chambre très propre, très calme, avec plusieurs terrasses très agréables, petit-déjeuners très bons. Endroit très sympa
Stayed 2 nights in Apr 2018

10/10 Excellent

aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa très bien !
Nos hôtes étaient très à l’écoute, nous avons passé un agréable séjour dans cette casa. Chambre très propre être proche de la station de bus et du centre ville
Response from Ivan y Lily on Apr 18, 2018
Dear Aurelie, thank you for your excellent feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

RICCARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ivan è simpaticissimo e gentilissimo!
Stayed 1 night in Mar 2018
Response from Ivan y Lily on Apr 17, 2018
Dear Riccardo, thank you so much for your excellent feedback. It is very heartwarming to know that you enjoyed our place, you are always welcome! Best regards from Cuba.

10/10 Excellent

Eva, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Unterkunft mit tollem Gastgeber
Sehr saubere Zimmer mit Minibar, Klimaanlage & Bad. Tolle Dachterrasse und wahnsinnig netter und freundlicher Gastgeber
Stayed 2 nights in Jan 2018
Response from Ivan y Lily on Feb 7, 2018
Thank you for your very nice opinion. It is great to know that you had a beautiful time in our place. You are wonderful people! Warm regards from Cuba and come back soon!

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018