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Reviews of Sleep Inn & Suites Devils Lake

2.5 out of 5
Sleep Inn & Suites Devils Lake
1413 Highway 2, Devils Lake, ND

Reviews

9.2

Wonderful

Rating 10 - Excellent. 185 out of 277 reviews" "
Rating 8 - Good. 70 out of 277 reviews" "
Rating 6 - Okay. 8 out of 277 reviews" "
Rating 4 - Poor. 9 out of 277 reviews" "
Rating 2 - Terrible. 5 out of 277 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Dr. Steven L.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has not been updated for awhile. Needs to be updated. Staff was not overly friendly
Stayed 1 night in May 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Barbra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was one of the cleanest hotels we've ever stayed in and the king bed was super comfortable with nice, fluffy comforters. When we checked in, they had soup ready for all guests! The breakfast is a full breakfast with awesome selections--no dried up bagels and only instant oatmeal here, people! The breakfast area was large and also very clean. We would stay here again for sure if we are in Devils Lake for the night.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn't comfortable and the water didn't get very hot, but our room and the hotel overall was clean. Staff was friendly. Breakfast was good, but not much of a variety. We ate the same thing 4 mornings in a row. Convenient location and ample parking for trailers, etc.
Stayed 4 nights in Jan 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Devils Lake
Stayed 1 night in Jan 2024

4/10 Poor

Marlen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jeff Schooler - GM on Jan 5, 2024
Thank you for choosing to stay with us at Sleep Inn & Suites in Devils Lake. I’m not sure whether you were here for the great fishing at Devils Lake. But, if you were, I am always looking for fishing reports and updates. Thanx.

10/10 Excellent

Skyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanne

Stayed 1 night in Dec 2023

10/10 Excellent

Craig, Rapid City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was great, condition of the room was excellent! I had a great nits rest!
Stayed 1 night in Nov 2023

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water temperature and water pressure. Exactly what you want from a hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The Gal at the front desk, along with her husband that also worked there were beyond amazing! Great Wings, fantastic breakfast. I will stay no where else in Devils Lake besides here moving forward. TOP NOTCH (at least the husband and wife!)
Stayed 1 night in Nov 2023

10/10 Excellent

Jill

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Samantha

Stayed 2 nights in Nov 2023

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. It was clean and quiet. And the staff was pleasant.
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Stayed 6 nights in Oct 2023

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at Sleep Inn - Devils Lake. The staff and facility were spectacular. Stayed at other options in area in past and felt this was far superior.
Stayed 4 nights in Oct 2023

8/10 Good

roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Honey

Stayed 1 night in Sep 2023

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Stayed 6 nights in Aug 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jenny

Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the lobby area. I didn't like all of the bees/hornets.
Stayed 2 nights in Aug 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, beds comfortable. Help was friendly.
Stayed 2 nights in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have you do an online check prior to arriving and then it seems like we did the same thing when I arrived. Not sure I understand the benefit of doing it ahead of time. The room I was given, 111 has a cushioned chair that smells and needs cleaning.
Stayed 1 night in Aug 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were well updated and the staff were very helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and convenient location. Good variety at breakfast.
Stayed 2 nights in Jul 2023
Response from Jeff - GM on Aug 2, 2023
Thank You Linda. I hope you stay with us again soon.

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location by hwy 2, quiet, safe.
Stayed 1 night in Jul 2023
Response from Jeff - GM on Aug 2, 2023
Thank You Nancy. I hope you stay with us again soon.

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean . Room was good with fridge and microwave. Bed large and comfortable. Certainly very reasonably priced as well.
Stayed 1 night in Jul 2023
Response from Jeff - GM on Aug 2, 2023
Thanx Edward, I appreciate you choosing to stay with us. I hope you stay with us again soon.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place friendly. Comfortable quiet great staff. Would stay again
Stayed 4 nights in Jul 2023
Response from Jeff - GM on Aug 2, 2023
Thanx Susan. I am happy that you enjoyed your stay. I hope you stay with us again in the near future.

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place close to where we were wrong
Stayed 1 night in Jun 2023
Response from Jeff - the GM on Jun 28, 2023
Thank you Joe. I hope we get to have you stay with us again soon.

10/10 Excellent

Crystal

Stayed 1 night in May 2023
Response from Jeff - the GM on Jun 28, 2023
Thank you Crystal. Please come again soon.

10/10 Excellent

Garry

Stayed 1 night in May 2023
Response from Jeff - the GM on Jun 28, 2023
Thank you Garry. I hope we have the opportunity to serve you again in the near future.

4/10 Poor

Ghnia

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I’ve always stayed here with no problem. I stayed here this past weekend and was not happy with the service. My card was disabled everyday that I had to check in the front office after a long day. Was told it’s the new system. Breakfast wasn’t refilled and this was only at 7am everyday.
Stayed 3 nights in May 2023
Response from Jeff - GM on May 31, 2023
Please accept my sincere apologies on behalf of our staff for your substandard experience. Rooms at our hotel are under very high demand and being 100% full because of our track record of providing exceptional service and property condition does come with challenges.

8/10 Good

Todd

Stayed 3 nights in May 2023
Response from Jeff - the GM on Jun 28, 2023
Todd, thank you for staying with us. I hope we get a chance on your next stay to exceed your expecations.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jeff - the GM on Jun 28, 2023
Melissa, I apologize for the UNtimely response. I missed your survey and just seen it. I hope you stay with us again soon.

10/10 Excellent

GYO MOON

Stayed 1 night in May 2023
Response from Jeff - the GM on Jun 28, 2023
Gyo, very sorry I missed replying to your survey earlier. I was just checking in and found yours from May. Thank you for staying with us. I hope we get to have you stay with us again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 2 night stay
Everything was great. Very nice room. Very nice breakfast.
Stayed 1 night in May 2023
Response from Jeff - the GM on Jun 28, 2023
Daniel, thank you for staying with us. I'm sorry it took so long to reply to you. I just happened to see your survey today while I was replying to some others. I hope you get to stay with us again soon.

6/10 Okay

Molly

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Room confusion
No one at the front desk at any time. We always had to wait for someone to come out of the back. At check in I was given wrong customers paperwork since the desk clerk only asked for my last name. Then we were given a dirty room so I went back to the front desk to get a different room. Later that day somehow the door for the dirty room that we never stayed in locked so the hotel staff couldn't get into it. They called me and questioned if we had someone in that room even through they could check their own security cameras and see that I brought both keys for the dirty room back. Second room, pool area, and breakfast were fine, but I was really put off by the overall management of the hotel. Also, why am I getting numerous text messages about pre-check in if the hotel staff don't use it and ask for all the info when I arrive anyhow? Do they not know how to access it?
Stayed 1 night in Apr 2023
Response from Jeff - GM on Apr 12, 2023
Molly, I apologize for your check-in experience. I am using you feedback to present to the Front Desk team so they understand the importance of being able to use all of our systems fluently and accurately.

8/10 Good

Jeffery, Albany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to sray
Stayed 1 night in Mar 2023
Response from Jeff - GM on Apr 12, 2023
Thank you very much for choosing to stay with us and for your kind words. We hope you find the chance to stay with us again soon.Thanx - Jeff

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Jeff - GM on Apr 12, 2023
Thank you Terry. I am happy that you were pleased with your stay. Please come back as soon as you have an opportunity.Jeff - GM

2/10 Terrible

Hearher

Stayed 1 night in Jan 2023

10/10 Excellent

Jessica

Stayed 1 night in Jan 2023