Dear Mr. Jamal, Thank you for sharing your feedback with us. We are glad to hear you had a nice stay with us. Kindly let us know for any further assistance. Best Regards Mavluda Teshayeva Front Office Manager

Dear Mr. Elias, Greetings from Mirage Bab Al Bahr! Thank you for your time to share your feedback. We are glad to hear you had a nice stay with us and your feedback regarding restaurant has been passed to higher management. Looking forward to seeing you soon again. Best Regards

Dear Guest, Thank you for your valuable feedback it is important to us. In light to your reviews we had investigated and double check your issues. The maintenance, We have publish on expedia that our beach is temporarily closed and we also send you a message in regards to that and was read on your side on Feb. 19, 2020 at 10.34PM. For the room size it is also publish that our bungalow rooms that you have booked is 18sqm. On your check out, it is an international standard to check the rooms of the guest upon check out. Further more we do have pest control maintenance in regards to the insects. Once again thank you for your feedback. Have a nice day ahead

Dear Mr. Abdullatif, thank you very much for taking time to share your experience. We are delighted to know that you had enjoyed your stay in our property. We are looking forward to welcome you back, and once again, thank you for choosing Mirage Bab Al Bahr Hotel and Resort Sincerely, Kristina Ryzhova Guest Relation Officer

Dear Ms. Mayra, Greetings from Mirage Bab Al Bahr Beach Resort! Thank you for taking the time to share your recent experience At Mirage Bab Al Bahr Beach Hotel! Please know that your feedback is extremely valuable to us, we use feedback, such as yours, to continuously make changes to ensure that we are moving in the right direction as we continue to build strong-most custom relationships. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Management of Mirage Hotels Group

Dear Mr. Arif It was indeed a pleasure to welcome you at Mirage Bab Al Bahr. Thank you very much for taking time to share your experience. We are delighted to know that you had enjoy your stay in our property. It is truly gratifying to read the appreciation of our guest. I have shared your comment with everyone and they're all enthralled about it. We are looking forward to welcome you back in a not too distant future, and once again, thank you for choosing Mirage Bab Al Bahr Hotel and Resort Sincerely Douglas Manalang Front Office Manager