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Reviews of Comfort Inn & Suites Dothan East

2.5 out of 5
Comfort Inn & Suites Dothan East
2227 East Main Street, Dothan, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 567 reviews" "
Rating 8 - Good. 128 out of 567 reviews" "
Rating 6 - Okay. 48 out of 567 reviews" "
Rating 4 - Poor. 20 out of 567 reviews" "
Rating 2 - Terrible. 17 out of 567 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shirley

Traveled with partner
Room was not very clean.
Stayed 1 night in May 2024

6/10 Okay

Megan

Traveled with family and small children
Liked: Staff & service
It could have been a great hotel but seems like the area was unsafe. Also when we walked down the hall, the smell of weed was strong. The room did seem nice though.
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One wall in room had been splattered with something and it had not been cleaned. Wall in sleep area! Other the stay was good
Stayed 2 nights in Apr 2024

10/10 Excellent

Denishia M

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with nice breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Business traveler
Liked: Property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Syma, JACKSONVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
satisfied
Stayed 1 night in Mar 2024

4/10 Poor

Heather

Traveled with family and small children
The elevator wasn’t working the first two days and then was out of order the last night/day. We asked to have toilet paper, fresh towels and the garbage taken out after the second night and when we returned the only thing they left was 2 towels. No toilet paper and trash was still overflowing. The room smelled like cigarettes but I’m sure it was coming from one of the other guests. The bath tub doesn’t stop up and when running a bath the shower leaks all over the floor and tub. It was a nightmare giving my kids a bath. We had to make 3 trips up and down the stairs to put all our stuff in the car when we left.
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Mar 2024

6/10 Okay

Tristin

Stayed 2 nights in Jan 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience overall. Staff was very help at front desk. I was a bit worried based off of the reviews but it’s totally the opposite of the negative reviews. I’ll stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for us. Quiet and off the main road but still within range of restaurants and stores.
Stayed 2 nights in Feb 2024

6/10 Okay

Dave

Stayed 1 night in Feb 2024

4/10 Poor

Katherine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It is a very dated hotel
Stayed 2 nights in Jan 2024

6/10 Okay

evans

Close to my work place. But the rate is higher than average
Stayed 3 nights in Jan 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

evans

Business traveler, Traveled with partner
Stayed 3 nights in Jan 2024

4/10 Poor

Scott

Liked: Property conditions & facilities
Disliked: Staff & service
Everything was great e
Stayed 1 night in Jan 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Amazing
Stayed 1 night in Jan 2024

6/10 Okay

Ronald

Disliked: Property conditions & facilities
Should be cheaper
Stayed 1 night in Jan 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

sandra

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

evans

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in Dec 2023

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and great nights sleep
Stayed 1 night in Dec 2023

10/10 Excellent

SHERRY

Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, room comfort
Convenient and quiet.
Stayed 3 nights in Dec 2023

8/10 Good

Noel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Leilani

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was good. Just the front desk clerk was rude and always on her phone. Felt like she didn’t want to assist myself. Her customer service was terrible.
Stayed 13 nights in Nov 2023

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next room me had music very laud at night. It Woke me up couple times !!
Stayed 1 night in Dec 2023

8/10 Good

Custodio

Traveled with family
Stayed 2 nights in Dec 2023

6/10 Okay

Shian

Business traveler
Disliked: Property conditions & facilities
Front Desk Customer Service is so poor. Women’s demeanor was not friendly at all. I spend over $1,500 to stay and because of front desk’s poor service I was hesitant to ask for anything to include tissue. I got my own. Upon checking out I had to wait because she was on her personal phone on speakers! 5 minutes passed I had to approach and say “Can I check out?” Please work on your front desk. Demeanor, professionalism and customer service for all people. Women in laundry side, and room service were more polite and friendly.
Stayed 13 nights in Nov 2023

10/10 Excellent

Patty

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing polite staff. Comfortable beds. Good breakfast. Overall vreat stay.
Stayed 5 nights in Nov 2023

4/10 Poor

Sherry

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk staff were friendly. The breakfast was good. The room was terrible. There was something splashed all over the wall adjacent to the bed. There was an old toothpick lying on the bathroom counter which tells me they had not been cleaned or wiped down. After showering, I was barefoot while getting dressed. I didn't realize it then but when I pulled my shoes off later that day the bottoms of my feet were black. I wish I could post pictures I took.
Stayed 2 nights in Nov 2023

10/10 Excellent

Katherine

Stayed 1 night in Oct 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Glenn

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Linda

Business traveler
Disliked: Staff & service
Outlets were not working a bit outdated, with no usb charging ports int he room. IT is convenient for my travel and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Larry

Stayed 1 night in Oct 2023

10/10 Excellent

darcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Sumit

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023

10/10 Excellent

John, Albertville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast setup.
Stayed 2 nights in Sep 2023