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Reviews of Select MS Charles Dickens - Neuss

Select MS Charles Dickens - Neuss
Hafen Becken 1, Entry to the Harbour Rheintorstrasse 16, Neuss

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room - very modern and clean. The restaurant and bar were excellent - this was not a cruise; the ship was moored for a big conference in Dusseldorf. The bus we used to get to the conference was very nice & took us straight to the ship. The only negative was the walkway to get to the ship - it was very muddy and slippery (not really the ship operator's fault).
Stayed 3 nights in Nov 2019
Response from Select MS Charles Dickens on Nov 27, 2019
Dear Guest, it was a pleasure for us to welcoming you on our 5 star MS Charles Dickens Hotel ship during the Medica fair. There is nothing better to hear that our guests enjoyed their stay in our ship, because the wellbeing of our Guests is the most important for us . As we are almost during Exhibitions active, we are trying to offer for our Guests an Business Class Accommodation Service. We thank you for your friendly visit and wish to welcoming you warmest again on our board. Kindly regards

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a Great stay!
This was a great place to stay. The morning breakfast was outstanding and the service was good. You can walk to town in 5 minutes and enjoy the culture. Sleeping a boat was a nice departure from stuffy hotel rooms. I'd do this again.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic choice for accommodation during MEDICA. Staff were friendly and always happy to help. Good breakfast and great to be able to have evening meal on the boat should you wish. Shuttle bus to MEDICA was really convenient and made week easy. Highly recommend.
Stayed 5 nights in Nov 2018
Response from Select MS Charles Dickens Team on Nov 21, 2018
Dear Guest, First and foremost we would like to thank you for your positive feedback. There is nothing better than knowing that our customers have enjoyed their stay in our hotel ship. We would like to thank you for your visit and wish to welcome you again and again in our hotel ship. Yours sincerely Select MS Charles Dickens Hotel Management

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel boat
I was very positively surprised. I stayed on the MS Charles Dickens during a trade show in Düsseldorf. The rooms are clean, breakfast choice is good and service is friendly. There was a shuttle to the fair organised every day. I would certainly stay there again next year!
Stayed 4 nights in Nov 2018
Response from Select MS Charles Dickens Team on Nov 21, 2018
Dear Mrs. Anika, thank you so much for taking the time to rate us. The well-being of our guests is very important to us. If you are happy, we are honored to host you ... Of course you are very welcome to our hotel ship. Mrs. Anika, we thank you for your visit and therefore remain with the highest .... Best regards Select MS Charles Dickens Hotel Management

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Aboard
Strangely when I booked I didn't realise that the hotel is actually a rather large boat moored on the river - it led to an interesting phone call from my boss The staff were obliging and friendly, the menu was limited but the food was good and the wine was great - Rooms or cabins were well put together and spotlessly clean as were the bathrooms that had nice hot showers This stay has certainly opened my mind to the use of a boat in a city centre location in the future and I'd happily return to the Charles Dickens
Stayed 1 night in Nov 2018
Response from Select MS Charles Dickens Hotel Management on Jan 15, 2019
Dear Mr Neil, thank you for your choosing for your stay during the Medica fair at our 5 star Select MS Charles Dickens Hotel ship in Düsseldorf Neuss ... The Wellbeing of our Guests is the most important for us ... Mr Neil, we are also sometimes directly in the City Centrum of Düsseldorf like maybe the ProWein Fair in 2019. We are still waiting for confirmation of the harbour master, so maybe we will surprise with our luxury hotel ship our Guests with an accommodation directly in the hearth of Düsseldorf and will offer magnificent view to the Rhein and the City . During Medica Fair we are almost in Neuss, but we offer 2 times in the morning and 2 times in the evening Bus shuttle between our Hotelship and the fairground. Anyway, we are happy to know that you enjoyed your stay and look forward to welcoming you warmest on our board. Best regards

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
배가 호텔인.경험이 처음이라 모든 면에서 신선햇어요~마음에 들었습니다 . 다음에도 기회가 되면 다시 이용할 예정입니다.
Stayed 5 nights in Nov 2019

8/10 Good

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応は非常に良かったが、頼んでから1時間待ってもタクシーが来ない・・・など、立地の面で少々難あり。　
Stayed 4 nights in Nov 2018
Response from Select MS Charles Dickens Hotel Management on Nov 21, 2018
親愛なるKeikoさん、 まず、デュッセルドルフ・ノイスでMS Charles Dickensを選んでいただき、ありがとうございます。 顧客満足は私たちのために最も重要なことです...私たちは乗組員と一緒にできるだけ快適な出張をするために最善を尽くすよう努めます。 見本市の間、タクシーはとても忙しく、時にはタクシーが他人に傍受されます。 そのため、私たちはお客様に、5つ星のホテル船とエキシビジョンセンター間の無料バスシャトルサービスを提供しています。 慶子さん、誠に有難うございましたことをお詫び申し上げます。ホテル船で何度も歓迎して欲しいです。 よろしく 選択してくださいMS Charles Dickens Hotelチーム