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Reviews of Best Western Plus Eagle/Vail Valley

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Easy access to highway and food establishments. Being dog friendly is a plus.
Stayed 2 nights in May 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Cassie

Stayed 1 night in Apr 2024

10/10 Excellent

cresencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 1 night in Mar 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shayna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and can’t wait to stay again. The gym needs some TLC but overall I love every other part of this place!
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys stayed for business and found it perfect- great breakfast as well
Stayed 4 nights in Apr 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Too many broken things: hot tub, steam room, gym … all broken / out of order
Stayed 8 nights in Dec 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. awesome stay
Stayed 2 nights in Mar 2024

6/10 Okay

Paul

Disliked: Property conditions & facilities
Okay, over priced for this property condition, bad smell in hallway
Stayed 1 night in Mar 2024

6/10 Okay

Matthew

Traveled with partner
Disliked: Amenities
IYKYK. It’s a great way to blow $300 night in mid March. Facilities are quite dated, looks like it should be about $79 night. Very little hot water or scalding hot. Nothing in between. Very small room and bathroom. Bed was not comfortable. Breakfast was good but I would probably stay anywhere else before returning.
Stayed 1 night in Mar 2024

10/10 Excellent

John, wildwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. Nothing fancy but a good value.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Front desk was super helpful
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean hotel reasonably priced. I enjoyed my stay but the hotel shuttle was not available for airport pickup so I had to rent a car. I Would call property to see if there is shuttle service from airport if you’re flying into Eagle. Uber service very limited also. Other wise very good!
Stayed 1 night in Mar 2024

10/10 Excellent

Arthur

Stayed 1 night in Mar 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the free shuttle from Eagle Airport and back. Friendly, helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

John Kenyon, wildwood

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice, convenient, fairly priced hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great
Stayed 1 night in Feb 2024

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk guy was really friendly and helpful. We got in late and he was great to work with.
Stayed 1 night in Feb 2024

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to Vail.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice breakfast, well located, great sized rooms and very clean.
Stayed 4 nights in Feb 2024

4/10 Poor

Greg

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Had a suite. Both TV’s were broken. The upstairs a/c cover was hanging off the unit
Stayed 1 night in Feb 2024

10/10 Excellent

Dianne

Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Carmen

Stayed 1 night in Feb 2024

2/10 Terrible

John

Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Feb 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Beth

Business traveler
Liked: Cleanliness
Average place to stay
As a business traveler I was not impressed, though it was fine for one night. Breakfast was awful. Supplies were not refilled. Food not hot. Bed was comfortable. Good water pressure. Treadmill not working in gym and they only had one. It’s like .5 mile from a jail which I don’t like. Other than that decent location.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
just fine. good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline A

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and spacious. We were there for a high school competition. It did not seem that the breakfast staff was informed of that or did not properly prepare for an early breakfast rush. One would think that being so close to ski areas and it was a weekend they would be prepared. We wanted to let them know that literally, all the food was gone, the person that was what appeared to be the manager of the property was unapologetic and quite rude.
Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Stayed 1 night in Feb 2024

10/10 Excellent

Keir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Eagle. Great hotel for our hockey team
Stayed 1 night in Feb 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable but over priced.
Stayed 1 night in Jan 2024

6/10 Okay

Natalia

Stayed 2 nights in Jan 2024

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Lauri on Jan 30, 2024
Please contact the hotel directly to discuss your stay.

4/10 Poor

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lauri on Jan 30, 2024
Please contact the hotel directly to discuss your stay.

8/10 Good

Jack, Lubbock

Stayed 1 night in Jan 2024
Response from Lauri on Jan 30, 2024
We are delighted that you enjoyed your stay. Our hotel is ideally located within minutes of Vail, Colorado. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, microwaves, refrigerators, in-room coffeemakers, large indoor pool, hot tub and sauna. We are the only hotel that provides free airport shuttle to and from Eagle County Airport serving Vail Valley. Our staff and management team is committed to providing you with only the highest levels of services and accommodations.

2/10 Terrible

Carissa

Stayed 2 nights in Jan 2024
Response from Lauri on Jan 30, 2024
Please contact the hotel directly to discuss your stay.

2/10 Terrible

William

Stayed 1 night in Jan 2024
Response from Khia on Mar 28, 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Frank

Stayed 1 night in Jan 2024

10/10 Excellent

Glenn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lauri on Jan 30, 2024
We are delighted that you enjoyed your stay. Our hotel is ideally located within minutes of Vail, Colorado. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, microwaves, refrigerators, in-room coffeemakers, large indoor pool, hot tub and sauna. We are the only hotel that provides free airport shuttle to and from Eagle County Airport serving Vail Valley. Our staff and management team is committed to providing you with only the highest levels of services and accommodations.

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay. Best for the price! Over the top breakfast, hot food items, fancy coffees, more than a lot of similarly priced hotels. So clean, friendly and comfortable. Spacious rooms. Great for families. Staff was so helpful. Highly recommend! We would definitely stay here again.
Stayed 1 night in Jan 2024
Response from Lauri on Jan 30, 2024
We are delighted that you enjoyed your stay. Our hotel is ideally located within minutes of Vail, Colorado. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, microwaves, refrigerators, in-room coffeemakers, large indoor pool, hot tub and sauna. We are the only hotel that provides free airport shuttle to and from Eagle County Airport serving Vail Valley. Our staff and management team is committed to providing you with only the highest levels of services and accommodations.

8/10 Good

Sheryl, Meeker

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Lauri on Jan 30, 2024
We are delighted that you enjoyed your stay. Our hotel is ideally located within minutes of Vail, Colorado. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, microwaves, refrigerators, in-room coffeemakers, large indoor pool, hot tub and sauna. We are the only hotel that provides free airport shuttle to and from Eagle County Airport serving Vail Valley. Our staff and management team is committed to providing you with only the highest levels of services and accommodations.

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Lauri on Jan 30, 2024
We are delighted that you enjoyed your stay. Our hotel is ideally located within minutes of Vail, Colorado. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, microwaves, refrigerators, in-room coffeemakers, large indoor pool, hot tub and sauna. We are the only hotel that provides free airport shuttle to and from Eagle County Airport serving Vail Valley. Our staff and management team is committed to providing you with only the highest levels of services and accommodations.

10/10 Excellent

Kathleen, Colorado Springs

Stayed 1 night in Jan 2024
Response from Lauri on Jan 30, 2024
We are delighted that you enjoyed your stay. Our hotel is ideally located within minutes of Vail, Colorado. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, microwaves, refrigerators, in-room coffeemakers, large indoor pool, hot tub and sauna. We are the only hotel that provides free airport shuttle to and from Eagle County Airport serving Vail Valley. Our staff and management team is committed to providing you with only the highest levels of services and accommodations.

8/10 Good

Juliana

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Lauri on Jan 30, 2024
We are delighted that you enjoyed your stay. Our hotel is ideally located within minutes of Vail, Colorado. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, microwaves, refrigerators, in-room coffeemakers, large indoor pool, hot tub and sauna. We are the only hotel that provides free airport shuttle to and from Eagle County Airport serving Vail Valley. Our staff and management team is committed to providing you with only the highest levels of services and accommodations.

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
Fairly clean, friendly staff, conveniently located,
Stayed 1 night in Oct 2023
Response from Lauri on Jan 30, 2024
We are delighted that you enjoyed your stay. Our hotel is ideally located within minutes of Vail, Colorado. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, microwaves, refrigerators, in-room coffeemakers, large indoor pool, hot tub and sauna. We are the only hotel that provides free airport shuttle to and from Eagle County Airport serving Vail Valley. Our staff and management team is committed to providing you with only the highest levels of services and accommodations.