Cabin | Individually decorated, free WiFi, bed sheets
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Reviews of Glacier Haven Inn

2 out of 5
Glacier Haven Inn
14305 Hwy 2E, Essex, MT

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 134 reviews" "
Rating 8 - Good. 42 out of 134 reviews" "
Rating 6 - Okay. 14 out of 134 reviews" "
Rating 4 - Poor. 16 out of 134 reviews" "
Rating 2 - Terrible. 9 out of 134 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Randy on Oct 14, 2020
Thank you for choosing to stay with us.

10/10 Excellent

Missjaneog, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really e joyed our stay at Glacier Haven RV park. The service we received from Steve was amazing, always so friendly and went out if our way to help us when we got locked out of our van. Loved the room too! So cute and Cody. Would definitely stay again and recommend it. Great value for money in a place that can be quite pricey in general. Thank you again!
Stayed 3 nights in Sep 2020
Response from Randy on Sep 28, 2020
Thank you for choosing to stay with us. It was our pleasure to serve you and look forward to another opportunity in the future to do the same.

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2020
Response from Randy on Sep 28, 2020
Sorry you did not enjoy your stay. Not sure why since you did not explain. This is odd since we just received a 5 out of 5 for the same time.

10/10 Excellent

Jen, Utah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were super nice and helpful, bathrooms clean. Very pretty
Stayed 2 nights in Sep 2020
Response from Julie on Sep 24, 2020
It was our pleasure serving you! Thank you for choosing Glacier Haven Inn. We look forward to you coming back again!

2/10 Terrible

Jason, Sammamish, wa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a cabin that hasn’t been updated from the 1700’s. Expensive and staff had more stupid rules the I thought were possible. No bathroom or sinks in cabin. Need to walk to community bath house. 20 miles from Glacier Nation Park was nice. Everything was closed at motel because of Covid. Avoid at all costs
Stayed 1 night in Aug 2020
Response from Julie on Sep 19, 2020
You chose to book the ECONOMY cottage. The description clearly states that is does not have a bathroom or other amenities. It was built and furnished just a few years ago with the cabin theme. Hundreds of happy guests have stayed there. You can read the guest book and speak to our other guests to know the truth. As for rules, they are put into place to keep all our guests safe and to keep our place clean and, then, only after dealing with problems caused by another guest.

2/10 Terrible

Ann, Essex Montana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service I have ever delt with! No WiFi, everything was out dated and she charged me $50 for assuming I slept on top of the comforter!!! Absolute worst service! Nothing like letting your guests know your lack of cleaning. I would never recommend or stay there again.
Stayed 1 night in Sep 2020
Response from Julie on Sep 18, 2020
During this pandemic we are taking extra care in cleaning. We are asking (requiring) that our guests sleep between our fresh, clean sheets. Guests who choose to sleep on the blankets cause extra cleaning time. It is obvious that this policy caused the nasty comments. We have served 1000's of happy guests. Our place is constantly called one of the cleanest places to stay!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in late and they directed us all the way to our site. All the while they were patient and complient with us. The cabin was too nice also.
Stayed 1 night in Sep 2020
Response from Julie on Sep 15, 2020
We enjoyed serving you. Thank you for staying with us! Randy and Julie Steve and Terra

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice and Friendly people. Nice small rustic cabin style home base for Glacier NP
Stayed 3 nights in Aug 2020
Response from Randy on Sep 5, 2020
Thank you for choosing to stay with us. It was our pleasure to serve you.

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2020
Response from Randy on Aug 28, 2020
Thanks for choosing to stay with us.

10/10 Excellent

Natalia, Las vegas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay. Very clean, very friendly owner.
Stayed 5 nights in Aug 2020
Response from Randy on Aug 27, 2020
Thank you for choosing to stay with us. It was our pleasure to serve you and enjoyed having you as our guests.

10/10 Excellent

Yuko

Stayed 3 nights in Aug 2020
Response from Randy on Sep 5, 2020
Thank you for choosing to stay with us. It was our pleasure to serve you.

4/10 Poor

Chelsea

Stayed 1 night in Aug 2020
Response from Randy on Aug 31, 2020
Thank you for choosing to stay with us.

4/10 Poor

Brian, Seattle

Disliked: Cleanliness, staff & service, amenities
The woman who runs the place has a strange restriction about sleeping in between the blankets. If you sleep on top of the blankets, she'll charge you $50 extra. On its own, this requirement is that bad. But it made me suspicious as to whether or not she was washing both the sheets and the blankets. There also is no WiFi and a train runs right past the building.
Stayed 3 nights in Aug 2020
Response from Julie on Aug 20, 2020
During this pandemic, guests can be assured that the bed they are sleeping in is clean, but who wants hair and dirt all over the blankets!!! We pride ourselves on our cleanliness. Sheets are ALWAYS washed between guests! I do wash blankets and quilts periodically, just not nightly, nor am I required to wash blankets and quilts unless they are soiled. I also UV the surfaces in the room between guests. The $50 doesn't even cover the extra hours, wages, utilities, etc. caused by this strange new trend of sleeping on top of blankets.

10/10 Excellent

Mary, California

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly and peaceful....without internet for two nights but it taught us to enjoy each other and nature and never missed a thing... Thank You Glacier Haven... we will be back!! ❤️😘 AWESOME
Stayed 2 nights in Aug 2020
Response from Randy on Aug 18, 2020
Thank you for choosing to stay with us and we enjoyed the opportunity to serve you. Thank you for the encouraging words as we give to others that come our way.

2/10 Terrible

Keith

Stayed 1 night in Aug 2020
Response from Randy on Aug 19, 2020
Most folks enjoy our place and service. Sorry you did not.

8/10 Good

Michele, Seattle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Friendly and accommodating staff.
Stayed 1 night in Jul 2020
Response from Randy on Aug 3, 2020
Thank you for choosing to stay with us. It was our pleasure to serve you during your stay.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The place was clean, however we were lead to believe this was a cabin but it's just a room, the trucks zipping by in the front and the train going during the night in the back made it difficult to sleep. Staff was very nice though!
Stayed 3 nights in Jul 2020
Response from Randy on Aug 3, 2020
Thank you for staying with us.

4/10 Poor

TsWar, Montana

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
The rooms were very clean and nice, the price was good... at first. But beware, even with a service dog you will be charged an extra $25 for cleaning. And FYI, they do not give you a heads up about that even when you call ahead of time to make sure it’s all good for your dog. And dont you dare arrive too late. You’ll get charged for that. Don’t sleep on top of the comforter or you can get an extra charge. If you’re taller than 6ft, be prepared to hit your head walking in the room or while attempting a shower. If you have a very wide backside you won’t be able to sit on the toilet. And don’t expect A/C. Although, they do provide a box fan which was a life saver in the middle of July. If you just need a cheap, clean, place to lay your head, this is the place for you.
Stayed 1 night in Jul 2020
Response from Randy on Jul 25, 2020
Thank you for choosing to stay with us as we accommodate you with your dog and your late arrival.

10/10 Excellent

Sandesh, Foster City , CA

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly folks , gave me clear directions on how to get there , dinner served between 6-8 and they have a menu of choices. Only drawback is there is no phone or WiFi network here. If your goal is to be cut off from technology this is ok. I was hoping to get some email done and no luck
Stayed 3 nights in Jul 2020
Response from Randy on Jul 25, 2020
Thank you for choosing to stay with us. It was our pleasure to serve you. Safe travels.

8/10 Good

Steve, Portland, Oregon

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Shower was a bit small. Friendly staff. We enjoyed listening to the trains roll by through the nite. We would book another stay.
Stayed 1 night in Jul 2020
Response from Randy on Jul 25, 2020
Thank you for choosing to stay with us. It was our pleasure to serve you. Safe travels.

10/10 Excellent

GM, Arizona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room with super friendly and helpful staff. Would definitely stay there again. Huckleberry pie was a plus!!
Stayed 1 night in Jul 2020
Response from Randy on Jul 22, 2020
Thank you for choosing to stay with us. We enjoyed serving you. We look forward to meeting again.

10/10 Excellent

MArk, Minnetonka, MN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great info about local natural attractions. The most personable staff for an inn and restaurant we have met!
Stayed 1 night in Jul 2020
Response from Randy on Jul 6, 2020
Mark, We thoroughly enjoy serving you and your two sons, and hope your time together provided some lasting memories.

4/10 Poor

Helena, Portland Oregon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Owners were very nice people but due to Covid no food, room very small and dark, active railroad in back of motel, so between the train and a road very noisy at night. Vent for dinner at the Resort in Essex, got water, waited 1/2 hr and no one came to give us menu ! So we left. We left Essex after 1st night , East Glacier was closed and nothing to do in Essex after you see a goat lick and if you don't fish..
Stayed 2 nights in Jun 2020
Response from Randy on Jul 3, 2020
These are difficult times, so thank you for staying with us. We wish we could have have our cafe open when you were here to take care of you for dinner. We can not control and change what is going on around us, including our colleges. We should not be downgraded due to everything else as well.

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner and caretaker was very nice, her name was Julie. We were checking in late and we gave her a ring to notify her. She was accommodating and waited for us until 10:30 pm. She checked us in and gave us park recommendations. She also gave us the option to upgrade our camping cabin to the hotel room, which we gladly did. She made sure that every morning she would remake our beds and replenish towels. We tried to minimize her efforts doing laundry and hung up our towels for reuse. But they were still replaced with fresh ones. She does offer a few food items in the store, and during the summer they offer hot food items. The motel is also located in the middle of the park and it makes it super easy to get from one point of the park to another. I definitely recommend it to any traveler!
Stayed 3 nights in Sep 2019
Response from Julie on Sep 22, 2019
Thank you for your positive review! It was a please to serve you!

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from Julie on Sep 22, 2019
Thank you for allowing us to serve you!

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay with you
Stayed 2 nights in Sep 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Getaway
We enjoyed our stay at Glacier Haven. It is close to the West Glacier Park entrance. Extremely clean and our hosts were friendly and helpful.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Bible on the nightstand, cleanest bathrooms I’ve ever seen
Stayed 1 night in Aug 2019
Response from Randy on Sep 4, 2019
Thank you for staying with us. We strive to see that our place is as clean as possible and we are glad you appreciated it.

10/10 Excellent

Paul, Desmoines, Iowa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good at hospitality. The facility was clean and well kept
Stayed 3 nights in Aug 2019
Response from Andrew on Aug 22, 2019
It is a pleasure to provide all of our guests with an optimal travel experience. We do our best to keep our rooms spotless and our service welcoming. We appreciate the feedback, and wish you an enjoyable rest of your trip.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and comfortable 'old fashioned' room. Clearly not a chain. Lots of thought in the decor. And the BEST huckleberry pie I've ever had. I wish they had a liquor license as we would have liked to have dinner there.
Stayed 1 night in Aug 2019
Response from Randy on Aug 21, 2019
Thank you for choosing to stay with us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to visit Glacier National park. What we needed is nice place to rest between hikes. We got everything . Clean room, shower. Nice people working there, professionals. Nothing bothered us. Certainly will stay there next time we will have trip to the park.
Stayed 2 nights in Jul 2019
Response from Randy on Aug 20, 2019
Thank you for choosing to stay with us and it was our pleasure to serve you during your stay.

8/10 Good

James, Portland oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It was an excellent place. The owners are friendly and provide you with a lot of information and they serve dinner from 6pm to 8pm and it was very good. Their Huckleberry pie was great.
Stayed 2 nights in Aug 2019
Response from Randy on Aug 19, 2019
Thank you for staying with us and it was our pleasure to serve you in our Inn and our Cafe'.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As advertised
Clean comfortable room, as advertised with no frills, WiFi or cell service. We’d stay there again.
Stayed 1 night in Aug 2019
Response from Randy on Aug 13, 2019
Thank you for staying with us. It was our pleasure to serve you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Wonderfull! Clean and well kept cabin. Womderful food. Great conversation. only negative was trains going through all night.
Stayed 1 night in Aug 2019
Response from Randy on Aug 12, 2019
Thank you for staying with us. It was our pleasure to have you here and to serve you.

6/10 Okay

Sheena

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2019
Response from Randy on Aug 12, 2019
Thank you for staying with us.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a last minute booking so I was grateful to find anything. The guy that checked us in was really about the rules so much that it was uncomfortable. Even came outside as we were getting in the car for more rules. The cabin was clean and had 3 beds- no air conditioning. The shower area was great- clean no mold. Needed better lighting to the showers/ toilets. I think everyone else was put off by the RULES as the area was very weirdly quiet- no one outside or talking or anything. But the worst was the lack of sleep due to it being literally sandwiched between the highway and the train track. The train roared through 5 times in the night.
Stayed 1 night in Aug 2019
Response from Randy on Aug 9, 2019
Thanks for stay with us.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owners of this property are top notch. Not only was the property amazing, but when you sit down for dinner they go over glacier National Park park with you and answer also your questions. We also purchased our bear spray from them and the owner gave us a personal lesson on how to use it. There were no bears to be seen at glacier national park, but the next day we were running a trail in Washington and came upon some. Having that bear spray in hand made us feel so much more confident to back up and remove ourselves from the situation. I just can’t say enough great things about these owners.
Stayed 1 night in Aug 2019
Response from Randy on Aug 5, 2019
Thank you for staying with us and it was our pleasure to serve you. So glad we were able to help you with your visit here at Glacier Park and beyond and that you are safe as well.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly and knowledgeable of area.
Stayed 2 nights in Jul 2019
Response from Randy on Aug 3, 2019
Thank you for staying with us. It was our pleasure to serve you during your stay.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved the room. Had bear decorations!! Very basic but very nice. Very clean friendly staff
Stayed 2 nights in Jul 2019
Response from Randy on Aug 1, 2019
Thank you for staying with us and enjoyed serving you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Randy on Jul 30, 2019
Thank you for staying with us.

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very rude!
Stayed 1 night in Jul 2019
Response from Randy on Jul 27, 2019
Most of our guests are very happy. Sorry you didn't have the same experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019
Response from Randy on Jul 27, 2019
Thank you for your stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The owners were kind and the food was good. The room was teeny tiny with no air conditioning, no WiFi, and the t.v didn’t work. Expensive for what you get.
Stayed 1 night in Jul 2019
Response from Randy on Jul 26, 2019
Thanks for staying with us. Not knowing how many people you had in the room, it does seem small when there are a lot of people in there. All the TVs work, sometimes people have a problem with the controls. Had you advised us of the situation we could have helped you with it.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy mountain feel very clean much like a mountain get a way
Stayed 1 night in Jul 2019
Response from Randy on Jul 26, 2019
Thank you for staying with us. It was our pleasure having you as our guests.

8/10 Good

Verified traveler

Stayed 8 nights in Jul 2019
Response from Randy on Jul 26, 2019
Thank you for staying with us.

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the moment we got there. The first thing they did when we walked in was set us down for dinner, (due to the time we got there ) then they checked us in. The meal was excellent. I would gladly stay there next time I'm in the area.
Stayed 3 nights in Jul 2019
Response from Randy on Jul 26, 2019
Thank you for staying with us and it was our pleasure to serve you. Hope your trip goes well.

10/10 Excellent

AK, Los Angeles, ca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! The owner was so nice and greeted us when we checked in. He was very hospitable and informative. And he helped us map out the best places to see bears and moose. The rooms were clean and comfortable. Cute decorations of bears. I would stay here again!
Stayed 1 night in Jul 2019
Response from Randy on Jul 21, 2019
Thank you for staying with us. It was our pleasure to serve you and would love to be able to do it again.