Room, 2 Double Beds | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews of Fairfield Inn & Suites Fort Worth/Fossil Creek

2.5 out of 5
Fairfield Inn & Suites Fort Worth/Fossil Creek
3701 NE Loop 820, Fort Worth, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 465 out of 1001 reviews" "
Rating 8 - Good. 316 out of 1001 reviews" "
Rating 6 - Okay. 106 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to freeways
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, water was hot
Stayed 1 night in May 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Easy access to restaurants and freeway
Stayed 1 night in Apr 2024

10/10 Excellent

Tate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 4 nights in Apr 2024

4/10 Poor

Armando

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk James and the young lady that worked mornings fabulous
Stayed 1 night in Mar 2024

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities
James (night auditor) and young African American lady working mid shift front desk both where amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Chelsea

Stayed 1 night in Mar 2024

10/10 Excellent

Marion

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely Polite and I got a food night sleep. The breakfast was better than expected. It was a full breakfast with potatoes. Meat and everything.. I was very impressed!!
Stayed 1 night in Mar 2024

8/10 Good

Caleb

Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few odd repairs in process we saw. Main areas were clean and updated. A weird noise throughout the night that sounded like a machine but not the elevator. The staff was friendly and helpful even late at night. Breakfast was waffles, biscuits, gravy, sausage and eggs! Other options and excellent coffee!

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

8/10 Good

Ramon

Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The room was very clean. The property was well maintained. The breakfast had quite a bit of choice's.
Stayed 1 night in Jan 2024
Response from clarissa o on Feb 4, 2024
Thank you so much for your feedback Tammy, it means a lot to our hotel and staff! We hope to see you again.

2/10 Terrible

Jazmin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could do no stars I would. This place was terrible. The room smelled like urine and not a swift it reeked of urine. There was drug deals happening outside the hotel and a crack head living in the building dozed off in the lobby with her missing child on the 3rd floor sleeping with a stuffed animal and dirty diper… never again. If felt so unsafe. The room was not properly cleaned. There were dirty socks and food under the sofa. I wanted to leave but it was so late and felt unsafe to go to the lobby.
Stayed 1 night in Jan 2024
Response from Stasi W. on Jan 29, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience of all that happened is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

J. Socorro

Stayed 1 night in Jan 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fort Worth stay
Clean, quiet, and convenient to food. Great breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Brian

Stayed 1 night in Dec 2023

6/10 Okay

Sharlinda

Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kris at front door was extremely nice, helpful, and professional. Unbeknownst to her, she provided a happy ending to a long tiring day. The room was clean & the beds were so comfortable. There was a large variety for breakfast. I overall enjoyed my stay! Would recommend to anyone
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Akhter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nicolas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, cleanest room I have seen in years
Stayed 1 night in Oct 2023

8/10 Good

Teresa D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older Fairfield, but the staff is really friendly and hard workers!
Stayed 1 night in Oct 2023

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2023

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
This was a disappointing Marriott property. It was shabby, not overly clean ( clipped fingernails and hair on floor) majorly uncomfortable sofa bed, shower did not drain, a/c that would not regulate. Lock on door flimsy and as two women traveling, we were nervous about safety. It was not a cheap place and did not appear as pictured. Will never stay in another Marriott facility!
Stayed 1 night in Oct 2023

10/10 Excellent

Jose, Chicago

Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Stacie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed easy for the Uber drivers to locate.
Stayed 2 nights in Sep 2023

8/10 Good

Phillip, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 4 nights in Sep 2023

8/10 Good

arlene

Liked: Cleanliness, staff & service, property conditions & facilities
We asked for maid service But only had our bed made once
Stayed 4 nights in Sep 2023

8/10 Good

Yvonne is

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jeremiah on Sep 26, 2023
Thank you for your feedback and allowing Marriott to take care of your travel needs. We look forward to having you back.

10/10 Excellent

Bancroft

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Sep 2023
Response from Jeremiah on Sep 26, 2023
Thank you for your feedback and also letting Marriott take care of you during your travels. If convenient, please don't hesitate to come visit again.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jeremiah on Sep 26, 2023
The Fairfield inn appreciates your feedback and would love to have you back. It was our pleasure and hope to see you soon.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Patricia Lucia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is great. The facility needs maintenance. In 4 days the elevator broke 3 times, our door "needed a new battery" so 3 times we had to get help to get in our room, and when we arrived the computer was locked up for 20 minutes so we couldn't check in.
Stayed 3 nights in Jul 2023
Response from Shanoe. on Aug 18, 2023
Hello Thank you for your response. and feed back we do apologize for the inconvenience of your stay .

8/10 Good

Dustin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean facility. Friendly staff…
Stayed 3 nights in Jun 2023
Response from Shanoe. on Aug 18, 2023
Hello Thank you for your response and feed back. we hope to see you back for your future stays.

10/10 Excellent

Chester

Stayed 1 night in Jun 2023

10/10 Excellent

Chester

Stayed 1 night in Jun 2023

8/10 Good

billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value regular choice
One of a group of hotels we stay at regularly in the Fossil Creek area when visiting family in North Ft Worth. Room was as we remembered from past visits and good value.
Stayed 1 night in Jun 2023

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean! Front desk lady when we arrived I missed her name but very friendly and welcoming!! Breakfast was good
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean, staff was friendly, breakfast was good.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023