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Aparthotel

Paradise Isles

3.5 star property
Suburban aparthotel with an outdoor pool and a hot tub

Photo gallery for Paradise Isles

BBQ/picnic area
Apartment, 1 Bedroom | Living area | Flat-screen TV
View from property
Apartment, 1 Bedroom | View from room
Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Apart-hotel

1 bedroom1 bathroomSleeps 3

Popular amenities

  • Hot Tub
  • Dryer
  • Pool
  • Washer
  • Barbecue grill
  • Air conditioning

Add dates for prices

About this property

Paradise Isles

Suburban aparthotel with an outdoor pool and a hot tub
An outdoor pool, a hot tub, and dry cleaning are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. The apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is not available.
This aparthotel offers 24 accommodations with washers/dryers and coffee/tea makers. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Theme park shuttle (surcharge)
  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Patio

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • No housekeeping service
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs
  • Near a train station
  • Near the airport

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Skydiving nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 24 units
  • 3 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
The hotel's reception is open Monday through Friday from 8:30 AM to 5 PM, Saturday from 8:30 AM to 1 PM, and Sunday and public holidays from 8:30 to 10:30 AM. Guests planning to arrive outside of these hours must contact this property in advance for check-in instructions and key retrieval information.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Front desk

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 22 per person (one-way)
  • Airport shuttle fee per child: AUD 13 (one-way), (from 1 to 13 years old)
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Paradise Isles
Paradise Isles Apartment
Paradise Isles Apartment Surfers Paradise
Paradise Isles Surfers Paradise
Paradise Isles Aparthotel
Paradise Isles Surfers Paradise
Paradise Isles Aparthotel Surfers Paradise

About the neighborhood

Map
40-46 Burra Street, Chevron Island, Surfers Paradise, QLD, 4217

What's nearby

  • Chevron Renaissance - 14 min walk - 0.8 miles
  • Cavill Avenue - 17 min walk - 0.9 miles
  • Slingshot - 19 min walk - 1.0 mile
  • Surfers Paradise Beach - 2 min drive - 0.8 miles
  • The Star Gold Coast - 6 min drive - 2.9 miles

Getting around

  • Helensvale Station - 14 min drive
  • Cypress Avenue Station - 17 min walk
  • Coolangatta Airport (OOL) - 35 min drive

Restaurants

  • ‪HOTA Café - ‬15 min walk
  • ‪The Curry Muncher - ‬3 min walk
  • ‪Kasbah - ‬12 min walk
  • ‪Cafe Alfons - ‬4 min walk
  • ‪Mr Kojima - ‬5 min walk

Frequently asked questions

Does Paradise Isles have a pool?

Yes, this property has an outdoor pool.

Is Paradise Isles pet-friendly?

No, pets are not allowed at this property.

How much is parking at Paradise Isles?

Self parking is free at this property.

What time is check-in at Paradise Isles?

Check-in start time: 2 PM; Check-in end time: 5 PM.

What time is check-out at Paradise Isles?

Check-out is at 10 AM.

Does Paradise Isles provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 22 per person applies.

Where is Paradise Isles located?

Located in Surfers Paradise, this aparthotel is within 1 mi (2 km) of Wax Museum, Cavill Avenue, and Slingshot. Surfers Paradise Beach is 1.1 mi (1.7 km) away. Cypress Avenue Station is 17 minutes by foot.

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Paradise Isles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 446 reviews
Rating 8 - Good. 185 out of 446 reviews
Rating 6 - Okay. 48 out of 446 reviews
Rating 4 - Poor. 12 out of 446 reviews
Rating 2 - Terrible. 8 out of 446 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Riana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great week and would definitely stay here again!
Stayed 7 nights in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean close to everything reception staff very helpful
Stayed 9 nights in Mar 2023

10/10 Excellent

Sarah Shan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property manager has been very kind, friendly, and helpful throughout our stay. Highly recommend this property.

6/10 Okay

BRENDA

Liked: Cleanliness
bit disappointing this time no pool or spa for most of stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrzey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to relax and rest

Clean and tidy everywhere , nice swimming pool, quiet neighbourhood.

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, good location. Multiple food options, liquor store and convenience stores for basic essentials just sound the corner. Nice area, a nice walk to surfers paradise.
Stayed 14 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
The receptionist Dianne was lovely to deal with .She was helpful, friendly .We would definitely stay there again next time we are in Surfers Paradise
Stayed 9 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Proper little home from home. Everything you need to hand. Great pool and jacuzzi. Friendly reception staff. Secure parking, allocated space. Highly recommended, would stay here again.
Stayed 11 nights in Apr 2024

8/10 Good

Reynaldo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient to most things , clean and super easy and safe
Stayed 5 nights in May 2023

2/10 Terrible

Monzana

Disliked: Cleanliness, amenities
was not great as we had scaffolding built in our courtyard with a 2 year old child, after contacting manager there was nothing they could do apparently, they couldn't move us until a few days later,(health and safety) in mean time there were ants everywhere, 7am they are watering blasting and started painting outside our apartment said they could move us to to new room 3 nights later, got moved to a beautiful apartment but then the washing machine wouldn't spin and went to town it was lie yes we paid f all buy didn't care and didn't us know of the Reno
Stayed 7 nights in May 2025

10/10 Excellent

Janet

Liked: Amenities
Fabulous
Stayed 7 nights in Aug 2023

8/10 Good

Frances

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Property had everything we needed. Spacious unit. Comfortable bed. Only negative was the bathroom had no ventilation and smelt quite badly. We had to keep the door shut.
Stayed 4 nights in Sep 2023

6/10 Okay

Terence

Disliked: Amenities, communication
Overpriced, little tired, no elevator

8/10 Good

MAURICE

Liked: Cleanliness, room comfort, communication
The main complaint was there was two sets of stairs to our unit.
Stayed 9 nights in Jul 2024

6/10 Okay

Brenda

Liked: Amenities
The unit is a bit tired, the couch bed uncomfortable, wish the pool in summer was open till 10pm. my dryer wasnt working they got it repaired very quickly. mostly quiet apart from 1 night had skinny dippers in pool around 1pm. mostly clean
Stayed 8 nights in Jan 2024

2/10 Terrible

Dean

Disliked: Cleanliness, amenities, property conditions & facilities
The apartment had blood on cabinets, hair in the bathroom, and mold in it. The aircon machine had a plastic bag in the hole connected it to the outside, and didn't work. the bed had a big orange stain on the sheets. it stunk like very strong bleach. Overall needs some major work doing. Spend the extra money and stay somewhere nicer its not worth the hassle. We did get our money back thankfully.

2/10 Terrible

Denise

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The most disgusting putrid filth ever. Blood on walls, mould in shower, appliances were putrid (even when swapped over), the stench of odours from other units even made paramedics sick. Aircon rusted to pieces. Apparently paradise isles are not responsible, you need to take up with owners. Locals know about filth, all the airport personnel know it’s bad reputation. I will post on Google and YouTube the filth. Wear thongs in shower and on carpet.
Stayed 7 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 5 nights in Jan 2025

10/10 Excellent

Kapene

Liked: Cleanliness, property conditions & facilities, communication
Good property close to everything you would need. 15min walk to surfers Paradise.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leann

Liked: Cleanliness, room comfort, communication

Three night getaway

Great unit very quite at night walking distance to surfers paradise ,walking distance to cafes and restaurants,very clean room very comfortable bed had great nights sleep , very friendly staff had a carpark for unit undercover,the pool and spa area are under renovations so not in use at this time
Stayed 3 nights in Oct 2024

4/10 Poor

Raymond

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It is in a good location, a quiet island in a busy area. We spent a month in unit 11 on the ground floor. This is a very tired unit with a bathroom that stinks. The management are greedy and unhelpful, they squeeze every coin until it squeaks. We will not stay here again. The unit was cleaned and linen replaced twice in that time. It was supposed to be done weekly. We asked twice if the missing light bulbs in the seating area could be replaced; but we were ignored. It required tools or I would have done the job myself. We were loudly notified every time water was used in any form above us, morning noon and small hours of the night. We were also loudly notified when, as commonly happens, people left or arrived in the small hours. The patio furniture was unusable because the fabric was sun damaged, I was concerned that if we tried to use it the management would make us pay, like they do for anything else.
Stayed 28 nights in Jun 2024

10/10 Excellent

Andreza

Liked: Cleanliness, room comfort, communication
Apartmento e área comum super limpo, organizado com tudo o que precisamos. Sem burocracia e ótimo custo benefício. A localização tbm é perfeita, bairro super tranquilo. Adoramos! obs: só o ar condicionado que pinga bastante.
Stayed 7 nights in Jan 2024

10/10 Excellent

Lucy

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2024

8/10 Good

Mark Winston

Liked: Amenities
The property was a little tired looking but was clean and comfortable.
Stayed 4 nights in Aug 2023

10/10 Excellent

Andre

Liked: Cleanliness, room comfort, communication

Séjour à chevron island

Un excellent séjour tout est propre le personnel de la réception est parfait le seul petit soucis c’est que dans l’appartement il n’y a pas de table pour manger , obligé de manger sur la table de salon ou du balcon à par ça tout est parfait
Stayed 17 nights in May 2023

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