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Reviews of Hotel Hi Zapopan

2.5 out of 5
Hotel Hi Zapopan
Periférico Pte. 5400-A, Esquina Av. Vallarta, Zapopan, JAL

Reviews

7.8

Good

Rating 10 - Excellent. 171 out of 487 reviews" "
Rating 8 - Good. 175 out of 487 reviews" "
Rating 6 - Okay. 87 out of 487 reviews" "
Rating 4 - Poor. 29 out of 487 reviews" "
Rating 2 - Terrible. 25 out of 487 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Edgar

Stayed 1 night in Jul 2023

2/10 Terrible

Fernando

Disliked: Staff & service, property conditions & facilities
I tried to call the hotel to let them know that I was late, they did not answer the phone. When I arrived they said no reservation was make. Terrible
Stayed 1 night in Jun 2023

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen lugar para dormir.
Stayed 1 night in Feb 2023
Response from Agraecimiento on Apr 16, 2023
Muchas gracias por su comentario el cual es valioso para nosotros. Esperamos poderle recibir pronto.

10/10 Excellent

Shair

Stayed 7 nights in Oct 2022

10/10 Excellent

Kristy

Stayed 1 night in Oct 2022

10/10 Excellent

Brian

Stayed 1 night in Feb 2022

4/10 Poor

Ofeli

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Sucio
Regadera sucia … la cama tenía pelos tuve que dormir por encima de la cobija
Stayed 2 nights in Dec 2021

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2021

6/10 Okay

Alida

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was ok but you couldn’t sleep well the train was so loud. That’s all
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Práctico y a excelente precio si solo vas de pasada.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2021
Response from Gerente HI Zapopan on Apr 29, 2021
Buen día, estimado huésped. Por este medio quiero agradecerle el tiempo que se tomó en calificar su experiencia con nosotros. Lamento mucho el que no hayamos cubierto con sus expectativas de hospedaje, me gustaría mucho conocer la impresión que se llevó de nuestras instalaciones y saber en qué fallamos con el fin de solucionar estos detalles que causaron molestias durante su última estancia en nuestro hotel.

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2020
Response from Gerente HI Zapopan on Apr 12, 2021
Estimado huésped, gracias por compartir su experiencia en este su hotel. Esperamos pronto su regreso. Saludos cordiales

8/10 Good

Alexs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020
Response from Gerente HI Zapopan on Apr 15, 2021
Estimado Huésped: Muchas gracias por sus comentarios, nos enorgullece saber que su estadía fue placentera. Saludos cordiales por parte del equipo HI ZAPOPAN

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
very clean and very friendly staff. Its not your regular hotel, spaces are reduced and more of an eco friendly hotel. No issues what so ever, very pleased and will return in the future.
Stayed 4 nights in Aug 2019
Response from gere on Oct 21, 2019
Gracias por elegirnos, en Hotel Hi trabajamos para ustedes, lo esperamos pronto

8/10 Good

Adolfo

Liked: Cleanliness, property conditions & facilities, room comfort
Just for sleep
Good hotel to just sleep. You need to take taxi for any place, no way to walk. Clean and tiny room.
Response from GUSTAVO MENESES on Apr 30, 2018
Thank you for your visit, we hope to see you again soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very uncomfortable beds but other than that it's fair.
Response from GUSTAVO MENESES on Apr 30, 2018
Thank you for your visit, we hope to see you again soon

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Gustavo Meneses on Jan 23, 2018
Gracias por su visita, esperamos verlo pronto. Buen dia

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2017
Response from Gerente on Apr 15, 2021
Estimado huésped, gracias por compartir su experiencia en este su hotel, Esperamos pronto su regreso. Saludos cordiales por parte del equipo HI ZAPOPAN

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
its perfect for a quick stay. if youre planning to be out of hotel for most of day and only need a place to sleep and shower...its perfect! its clean good service good WIFI

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Sergio

Disliked: Cleanliness, room comfort
Bad
Super small

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Room
Dirty room

8/10 Good

Jackie, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Nice clean hotel with friendly staff, rooms are just a bit small.
Response from Gerente HI Zapopan on Apr 15, 2021
Estimado huésped, gracias por compartir su experiencia en este su hotel, Esperamos pronto su regreso. Saludos cordiales por parte del equipo HI ZAPOPAN

2/10 Terrible

Juan

Disliked: Staff & service, property conditions & facilities, room comfort
Response from Gerente HI Zapopan on Apr 15, 2021
• Estimado Sr. Guillermo lamentamos los inconvenientes que afectaron su cómoda estadía, estamos trabajando para mejorar. Esperamos su próxima visita poder dejarlo con una experiencia positiva.

10/10 Excellent

Carlos, Hermosillo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for that price
Everything was perfect, the only downside was the bathroom, is just too small, when you sit on the toilet your knees touch the door. If you want more privacy you can use a restroom located in the 2nd floor in the stairs.
Response from Gerente on Apr 15, 2021
Estimado huésped, gracias por compartir su experiencia en este su hotel, Esperamos pronto su regreso. Saludos cordiales por parte del equipo HI ZAPOPAN

10/10 Excellent

Carlos, Hermosillo, Sonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything but the bathroom size was perfect.
We stayed here for 3 nights, the room was very small but it had all we needed. Pros: Very affordable, clean, comfortable bed (Queen size), A/C Working perfectly, Illumination was very good, location (near plaza galerias), they have an iron on each floor. Cons: Bathroom is very small Overall: It's perfect if you're just looking for a clean, comfortable and economic place to spend the night.
Response from Gerente on Apr 15, 2021
Estimado huésped, gracias por compartir su experiencia en este su hotel, Esperamos pronto su regreso. Saludos cordiales por parte del equipo HI ZAPOPAN

6/10 Okay

Calvo, Mexico

Liked: Property conditions & facilities
Good for the price
It is ok. The hotel is very basic and with low cost facilities, still new.
Response from Gerente HI Zapopan on Apr 15, 2021
• Estimado Sr. Guillermo lamentamos los inconvenientes que afectaron su cómoda estadía, estamos trabajando para mejorar. Esperamos su próxima visita poder dejarlo con una experiencia positiva.

10/10 Excellent

Rene, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, but on the outskirts of Guadalajara
Excellent, and I hope the price<>quality can be maintained over time. It would be great if the hotel offered some form of optional breakfast opportunity and place (e.g. continental breakfast).
Response from Gerente HI Zapopan on Apr 15, 2021
Estimado Huésped: Muchas gracias por sus comentarios, nos enorgullece saber que su estadía fue placentera . Saludos cordiales por parte del equipo HI ZAPOPAN

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Worst bed ever
I beter slept on the floor the worst Night ever there are no matres just a sponge really unconfortable
Response from Gerente HI Zapopan on Apr 15, 2021
• Estimado Sr. Guillermo lamentamos los inconvenientes que afectaron su cómoda estadía, estamos trabajando para mejorar. Esperamos su próxima visita poder dejarlo con una experiencia positiva.

10/10 Excellent

IVONNE MARIA TERESA RAMIREZ

10/10 Excellent

EDGAR

Liked: Staff & service, property conditions & facilities
todo bien
Stayed 3 nights in Sep 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jorge

Stayed 1 night in Aug 2023

4/10 Poor

GERARDO

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Dios inventó los minisplit
Las habitaciones minúsculas aunque por el precio que puedes pedir igual que el baño. Pero el ruidazo que hace el aparato del aire acondicionado es espantoso. Además un mini televisor que se veía ya mal. El personal muy atento y limpio
Stayed 4 nights in Aug 2023

6/10 Okay

adriana

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

8/10 Good

LUIS GUILLERMO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Francisco sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Hiram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2023

8/10 Good

Eduardo

Stayed 2 nights in Jul 2023

10/10 Excellent

ALFREDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Muy buen servicio
Stayed 5 nights in Jul 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio es básico, solo para pasar la noche. Suficiente por el precio.
Stayed 4 nights in Jul 2023

10/10 Excellent

Alejandro Javier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio.
Stayed 2 nights in Jul 2023

10/10 Excellent

Efren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel por el precio
Stayed 1 night in Jul 2023

10/10 Excellent

Nicolas

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio Alberto

Stayed 1 night in Jul 2023

8/10 Good

Rene

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Suficiente
Stayed 2 nights in Jul 2023

8/10 Good

Alejandra

Liked: Staff & service
Recomendado para estancias muy cortas
Ubicacion sobre periferico, a unos 10min en carro de Plaza Galerias. Solo cuenta con una maquina dispensadora con sabritas o panesitos. En general está bien para pasar la noche, no recomiendo estancias de mas de 1 o 2 noches. Los baños son muy pequeños. Las toallas tenian un olor como a guardado o asedas
Stayed 1 night in Jul 2023