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Reviews of Hotel La Torre

3 out of 5
Hotel La Torre
303 Chile, Guayaquil, Guayas

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice !!!!
Everyone there will make your stay confortable even they dont speak english they will find the way! Spécial thanks to Victor !!!!
Stayed 2 nights in Mar 2019

4/10 Poor

Tanis, Tumbaco, EC

Disliked: Staff & service, amenities
I chose the hotel BECAUSE of the option of breakfast, which was not provided due to the fact that "the woman who makes it, hadn't arrived." This overnight was a gift for a friend and clearly included an "American" breakfast. I had had to pay in full in cash in person the night before despite never being told that credit cards would not be accepted. This was a strain on my budget for the rest of the trip. I had also offered my friend breakfast, which caused embarassment for me when I heard he had to go find and pay for his own. At the hotel, the night before, we were told that breakfast would be served from 7:30 to 8:30, rare hours for a Sunday morning. Then, after getting up early, he was denied breakfast. His request for credit or money back was also refused since "they only offer breakfast as a "courtesy."" In addition to helping others avoid unnecessary hassles with so many excellent options in Guayaquil, I hope that Expedia will take into better consideration which hotels they are supporting. Thank you.
Stayed 1 night in Jan 2019

8/10 Good

Kelsey, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice area, they offer an airport shuttle though it was a bit more expensive that our inital taxi ride from the airport bus station. They offer breakfast and their ammenities are great (we were even able to watch English t.v.!) though it is a bit out-dated they are clean and the staff is friendly however our "king sized bed" was actually just 2 smaller beds pushed together; this is common throughout Equador but just a heads up to other travelors.
Stayed 1 night in Jul 2018
Response from Victor Ayala on Aug 5, 2018
Thank you for your comments, both positive and negative. We are a new administration that just bought the Hotel, and are very happy to hear those comments so we can kno where to focus. We are working on remodelations in order to offer a better service. I hope you visit us soon again ans see how We Improve.

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Une nuit dans la tour...
Difficile d’acc par l’ascenceur. Les rideaux ne couvrent pas bien la fenêtre, de sorte qu’il faisait clair le matin! Mais le lit King était très bien!
Stayed 1 night in Feb 2019

6/10 Okay

Roossvelt

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend
Heel vriendelijk, dicht bij park en de Malecon
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue la mejor opcion que tomé al hospedarme en este centrico hotel, excelente ubicacion. La vista desde el piso 13 impresionante, a pesar de temerle a las alturas y al ascensor, lo recomiendo y volveria a hospedarme nuevamente. todo muy confortable en la habitacion camas grandes y limpias . Ducha de agua caliente. Tuve un buen descanso El desayuno muy rico. Lo recomiendo.
Stayed 1 night in Nov 2018
Response from Administracion on Jan 31, 2019
Muchas gracias por su amable comentario, esperamos tenerlo de vuelta pronto.

8/10 Good

Francisco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buena ubicación, cerca al Malecón 2000
El check in fue un poco lento porque nos dijeron que no nos tenían registrado en el sistema. La zona es muy buena porque está cerca del Malecón 2000, barrio chino, tiendas, restaurantes. El hotel es antiguo y la recepción se encuentra en el piso 13, primero hay que subir una escalera para llegar a la zona de ascensores que te llevarán al piso 13.
Stayed 1 night in Jan 2019

6/10 Okay

Emilio

Disliked: Property conditions & facilities, room comfort
Mejorable
Le hace falta una reforma
Stayed 2 nights in Dec 2018

8/10 Good

Josiel aguilar

Liked: Cleanliness, room comfort
muy bien todo, pero el wifi aveces fallaba y al televisor le fallaba el volumen
Stayed 1 night in Nov 2018

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, room comfort
Visita
Buena atención. La habitación no estaba completamente equipada al llegar, pero el personal actuó de manera rápida para resolverlo.
Stayed 2 nights in Nov 2018
Response from Victor Ayala on Nov 22, 2018
Muchas gracias por su amable comentario, y nos alegra que hayamos podido resolver a tiempo.

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Buen servicio, las habitaciones muy cómodas, el personal muy atento y la ubicación muy buena
Stayed 2 nights in Oct 2018
Response from Victor on Nov 3, 2018
Muchas gracias por su visita, esperamos tenerla de vuelta muy pronto

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Agradable . muy buena atencion. Volveria a asistir al hotel.
Stayed 2 nights in Oct 2018
Response from Victor on Nov 5, 2018
Muchas gracias