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Reviews of Market Hotel

Market Hotel
63 Herzel Street, Haifa

Reviews

8.2

Very Good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Martyn

Disliked: Cleanliness, room comfort
Dissatisfied
Originally booked to stay in this hotel for six nights, only stayed for one night. The room was small and cramped with just a wicker stool to sit on other than the bed. It was cold even with the heating on, the on-suite was quite well appointed other than the large glass frontage, which afforded no privacy when being used. It is in quite a rundown location near a market and to be honest my partner did not feel safe, and I was very cautious when I went out in the evening. All the reception staff we met were very helpful and polite. Personally I wouldn’t give it two stars ⭐️ Basically it’s an old worn out hotel that has been refurbished to a low standard.
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Hidden expenses (parking, VAT) Great view of the port from our top floor room but no cupboard (open self unit instead) and no chairs. Tiny tiny bathroom (shower and toilet only) with inadequate lighting. There was a large group of S. American labourers staying at the hotel who were quiet and not bothersome at all but we were asked to sit well away from them and the buffet in the dining room. Breakfast was quite sad, the workers had had their breakfast very early so when we arrived at 9 there were just scraps of salads left in the bowls, dried out eggs and bread, no butter, no Nescafe (we had to ask then wait). We were the only two people in the dining room and the staff were cleaning the floor as we sat there. We have stayed at the hotel before, when it was known as The Theodore and it was great, this time it was very disappointing. It's a great location with a good view but thats all. Shame
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Nice amenities. Small room but very nicely designed and decorated and very functional with everything we needed. Good location.
Stayed 1 night in Jul 2019
Response from Catalina on Jul 29, 2019
Thank you for staying with us and thank you for taking your time to give us your feedback. We are happy you we made your staying comfortable and pleaseant and we hope we will see you again. Best regards,

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service. Parking was available but on payment.
Stayed 1 night in Apr 2019
Response from Catalina on Apr 23, 2019
Thank you for your feedback. Hope we will have as our guest again. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Mar 2019
Response from Catalina on Apr 7, 2019
Thank you very much! Happy you enjoyed your staying!

8/10 Good

Dergie, Australia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff definitely went the extra mile for us. Everyone from the front desk to the carpark attendant went out of their way to help us.
Stayed 2 nights in Mar 2019
Response from Catalina on Mar 26, 2019
Dear Dergie, Thank you for staying with us and taking your time to review us. We are glad that you felt we gave you all the help we can, as we are very oriented toward s the guest's needs. Hope we will have you againg as a guest as we have very nice suprises prepared for the future. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room
Wonderful room The area is a bit dingy and there are renovations so the lobby was nonexistent
Stayed 1 night in Dec 2018
Response from Catalina on Dec 31, 2018
Dear guest, thank you for staying with us and hope to see you soon. Our best regards and sorry for the inconveniences, we are working for your best. We are happy you enjoyed the rooms with spectacular views over Haifa.

8/10 Good

Sol, New York

Liked: Cleanliness, staff & service
Room was clean and comfortable, furnished in a minimalistic style. Finding the hotel by car was difficult.
Stayed 1 night in Aug 2018
Response from Catalina on Aug 22, 2018
Thank you for your feedback. We hope we will have you as a guest again.

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay in Haifa
Stayed 1 night in Jul 2018
Response from Catalina on Aug 26, 2018
THANK YOU FOR YOUT FEEDBACK

8/10 Good

Moeen, SF, California

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2018
Response from Catalina on Aug 26, 2018
THANK YOU FOR YOUT FEEDBACK

6/10 Okay

Adam, Haifia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fair at best, it was a bed and breakfast at maximum
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service
-
friendly staff, very central location good views. Old and could be cleaner, but staff lovely atitude makes it pleasant stay indead. Breakfast was lovely and all together worth the money!
Stayed 1 night in May 2018
Response from Catalina on Jun 11, 2018
Thank you very much for taking your time to give us your feedback. It is very important for us!

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Catalina on Apr 10, 2018
Dear Roman, Thank you for choosing us and taking your time also to review. This means a lot to us! We would love to host you again! Thank you for your review! Best regards, Catalina

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande admirável surpresa agradável
A recepção do hotel já diz do que se trata, um lugar agradável e cheiroso. Quarto e banheiro moderno bem decorado. Muito feliz pela escolha. Tinha frutinha, água, café e chá de cortesia no quarto nos esperando. Equipe sempre sorridente e preste a te ajudar. O café da manhã simplesmente incrível. no shabat o comercio da região fecha em peso, mas em Israel não podia ser diferente. Só fiquei um pouco confusa para achar o estacionamento que fica pela rua de trás do hotel.Hotel recomendadíssimo!!!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, large rooms, nice views, clean, excellent service.
Stayed 4 nights in Jul 2019
Response from Catalina on Jul 13, 2019
Thank you. WELCOME! Nice to have you as our guest on behalf of all our staff.

10/10 Excellent

LUIZ C M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa escolha em Haifa
Depois de uma impressão ruim na chegada, o hotel surpreendeu pelo atendimento e instalações. No Hoteis.com informava que havia garagem e, como estávamos com um carro alugado, essa informação foi decisiva na escolha. Na chegada ao hotel descobrimos que a garagem era paga. O hotel nos deu o café da manhã gratuitamente para compensar. O que valeu a pena e mostrou interesse do hotel em nos agradar. O atendimento foi espetacular apesar do mal entendido. Recomendo. Quarto com tamanho bom, limpo e com vista boa da cidade.
Stayed 2 nights in May 2019
Response from CATALINA on Jun 26, 2019
MUITO OBRIGADOS!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderfull view to the port
Stayed 2 nights in Apr 2019
Response from Catalina on Apr 26, 2019
We are so happy you enjoyed your room view. Hope we will have you as a guest again. best regards,

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Mittelklasshotel, dezentrale Lage
Städtereise nach Haifa und Akko Das ausgewählte Hotel war sehr sauber. Das Zimmer im 16. Stock eine Wucht (ruhig, komfortabel). Auch war das Frühstück sehr gut. - Lediglich die Lage des Hotels war etwas ungünstig. Es befindet sich an einer Einkaufsstrasse. Restaurants waren, abgesehen von vereinzelten Imbissbuden, keine auszumachen. Auch liegt es etwas dezentral. - Für den Preis erhält man jedoch eine sehr gute Bleibe. Das Preis-/Leistungsverhältnis stimmt alleweil.
Stayed 3 nights in Feb 2019
Response from Catalina on Mar 7, 2019
Danke!

6/10 Okay

shalom

Disliked: Cleanliness
Stayed 2 nights in Jan 2019
Response from Catalina on Jan 29, 2019
Dear Shalom, Thank you for staying with us and for taking your time to review us. yYour feedback is very important for us. Best regards,

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - friendly service
Comfortable room in central location, friendly service. Not easy to find at night, very small sign and entrance
Stayed 1 night in Jan 2019
Response from Catalina on Jan 29, 2019
Dear Herbert, Greetings and thank you for staying with us. It was a pleasure to host you. Thank you for your positive feedback. Your opinion is important to us and we are thinking of ways to improve ourselves. Best regards

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo Hotel!
ótimo hotel! Super Indico!!! Fácil acesso e localização previlegiada.
Stayed 1 night in Nov 2018
Response from Catalina on Nov 11, 2018
MUITO OBRIGADA!!

6/10 Okay

Jarle

Disliked: Property conditions & facilities, room comfort
A hotel that is soon going to be renovated, but no information about this. The whole hotel is suffering from this. The excuses we got when we came was, full hotel and a lot to do.... so we book you in the old part. In one one the rooms the bed was 70% of the floor. Will not recommendations this hotel.
Stayed 1 night in Oct 2018
Response from Catalina on Oct 29, 2018
Dear Jarle, Thank you for staying with us and we are quite surprised about your reviews and feedback. Instead of a Carmel4 room, as you booked(which is a standard room for 4 people) we gave you 2 rooms with communicating doors, without even asking and no extra charge. We are deeply surprised and shocked as we had a very good impression and that you also enjoyed your staying, plus the upgrade with no extra charge. Maybe there is a misunderstanding...