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Reviews of Allurity Hotel

3.5 out of 5
Allurity Hotel
96 Bathurst St, Hobart, TAS

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 442 reviews" "
Rating 8 - Good. 134 out of 442 reviews" "
Rating 6 - Okay. 86 out of 442 reviews" "
Rating 4 - Poor. 50 out of 442 reviews" "
Rating 2 - Terrible. 29 out of 442 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

tash

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Hean Joo

Good
Stayed 1 night in Apr 2024

8/10 Good

Jarred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Allurity Hotel was perfect, with the location very convenient for accessing the best Hobart has to offer. More than anything else though, the front desk staff were amazing! We had a complex booking, and the staff went above and beyond to sort everything out for us, and made us feel welcome and supported. We couldn't have asked for better service.

6/10 Okay

Imogen

Stayed 1 night in Apr 2024

2/10 Terrible

helen

Traveled with family
Disliked: Cleanliness, staff & service, amenities
My property was stolen by their staff and they refused to compensate me $ 285 for items stolen. The reception staff had agreed to hold my case in a secure area while I was away from the hotel. The manager Sarah contacted me and informed me they could not compensate me and insinuated that I was being dishonest about the claim.
Stayed 1 night in Mar 2024

6/10 Okay

qiang

Room is so small.
Stayed 1 night in Apr 2024

8/10 Good

Paul, Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed here twice in 15 days, different experiences. 1st stay room on 2nd floor very average 2nd stat 4th floor room great. We won't mention the power cut on the first stay( not hotels fault?) And fire alarm, clearing out the building second stay. Guest error!
Stayed 1 night in Mar 2024

10/10 Excellent

Tafadzwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Linda

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Nothing in the room Two teabags nothing that could make someone stay comfortable.It was the most expensive.
Stayed 1 night in Feb 2024

6/10 Okay

Jon

Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and walkable
Stayed 5 nights in Feb 2024

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean updated bathroom and good location, great value would stay here again.
Stayed 2 nights in Feb 2024

8/10 Good

Philip

Traveled with partner
Disliked: Property conditions & facilities
The price was our main reason for staying here. The ensuite bathroom is fine and I liked the opening window and the CBD location. The air conditioner was set to 23 degrees and was locked at that minimum. Our electronic key mysteriously ceased to work, requiring a lat night phone call to rouse a staff member to re code our key. I didn’t take long to achieve this though.
Stayed 3 nights in Feb 2024

8/10 Good

Jean

Good place to stay. Would come again.
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Took 20 minutes and 5 keys to enter room. Surely when first one didn't work it's then time to change computer. Your room air con is 23 degrees or not on. Bathroom is a 15cm step up and down; not good in darkened room. With exception of low level light from bedside, room lights are either on full or not. Check in chap didn’t take the hint i didn’t want to talk, it was more an interrogation than not. No microwave. Why? Date and time in lifts are wrong. If they are not correct why bother having them? TV would not connect to YouTube from 0700 to at least 0940, ie check out. No rails or hooks for towel in shower room.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Bec

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good bit bigger fridge would be better and more pillows but other wise 2nd time we stayed here and have enjoyed it close to shopping and food places will stay again
Stayed 2 nights in Feb 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worthy to book Allurity
It was a terrible decision to book the Allurity hotel. Room was very small & carpet was torn off. Smelly +++, terrible air conditioning & dirty room. Please book some where else.
Stayed 1 night in Feb 2024

6/10 Okay

Joy

Traveled with family
Liked: Staff & service
Disappointed
Room was small, had the absolute bare necessities - bar soap 1” square - no other supplies. Uncomfortable bed and hard sheets. Additional charge for parking. Not a great experience. I cannot recommend
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
I was impressed with the room and the service from the staff. The two little chocolates in the room was a pleasant surprise.
Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service
Great stay
Stayed 5 nights in Feb 2024

10/10 Excellent

George J. McGovern

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and quiet
Stayed 2 nights in Jan 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Booked in for a few nights as there was a special on. What they don't tell you is its extra for parking your car. $54 for 2 nights. I could have stayed at styles for that. 1 spoon in the room and nothing else. Clean and tidy but won't be staying here again
Stayed 2 nights in Jan 2024

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Really annoying no parking available so cost extra 21 dollars for overnight parking. Said free parking
Stayed 1 night in Feb 2024

10/10 Excellent

Tove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and service minded staff
Stayed 1 night in Feb 2024

8/10 Good

CAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is much better than the previous stay at this hotel and the customer service is great well done.
Stayed 7 nights in Jan 2024

10/10 Excellent

Trent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay
Stayed 1 night in Jan 2024
Response from AH on Jan 31, 2024
Hi Trent,Thank you for your review. We're so glad you enjoyed your stay with us!Kind Regards,Allurity Hotel

8/10 Good

Beau

Liked: Staff & service, amenities, property conditions & facilities
Room was nice and clean with a good view of the CBD. Bathroom light didn’t work and the coffee cups and spoons were a bit grubby but otherwise very happy. Thanks!
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 30, 2024
Hi Beau,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 30, 2024
Hi , Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

8/10 Good

Lan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to walk to Elisabeth st mall,noisy on weekend as pub just opposite, Farm gate market just front of hotel on Sunday,staff very friendly and helping your stay more comfortable. I will stay hotel again next time
Stayed 5 nights in Jan 2024
Response from Guest Services on Jan 30, 2024
Hi Lan, Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Guest Services on Jan 30, 2024
Hi Catherine, Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

6/10 Okay

Tran

Traveled with family and small children, Traveled with group
Room was tiny for quad share. Room service was slow. However, receptionist were great and location was convenient, close to most tourist attractions
Stayed 4 nights in Jan 2024
Response from AH on Jan 24, 2024
Hi Tran,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our receptionists and the convenient location near tourist attractions. We apologize for any inconvenience caused by the room size and the slow room service. Your input is valuable, and we will work towards addressing these issues to ensure a more comfortable and efficient experience for our guests. We hope to have the opportunity to welcome you again and provide an improved stay in the future.Kind Regards,Allurity Hotel

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AH on Jan 23, 2024
Hi Robert,Thank you so much for your kind review! We hope to see you again soon!Kind regards,Allurity Hotel

10/10 Excellent

greis nataly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The beds are confortable. Location is great !!
Stayed 3 nights in Jan 2024
Response from Allurity Hotel on Jan 20, 2024
Hi Greis,Thank you for your kind review!Kind Regards,Allurity Hotel

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Allurity on Jan 15, 2024
Hi Christine,Thank you for your review! We hope to see you again soon!Kind regards,Allurity Hotel

4/10 Poor

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot sleep though a single night. Too much noise from street
Stayed 4 nights in Jan 2024
Response from Allurity on Jan 13, 2024
Hi Alex,We apologize for the inconvenience caused by the street noise during your stay. Your feedback is valuable, and we will explore ways to mitigate noise disturbances to ensure a more restful experience for our guests.Kind regards,Allurity Hotel

4/10 Poor

Julie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked a family room for the 4 of us. The room was too small for us and uncomfortable. The queen sized bed isn’t accessible from both sides and the one side that had a gap was about 20-30 cm from the wall. It was claustrophobic. The room periodically had an awful droning noise. I wouldn’t never recommend anyone to stay there. I was not at all pleased with the room and won’t stay there again.
Stayed 1 night in Jan 2024
Response from Allurity Hotel on Jan 15, 2024
Hi Julie,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We take your comments seriously and will address the issues you raised to improve our guests' experience. We appreciate your honesty and hope to have the opportunity to better serve you in the future.Kind regards,Allurity Hotel

4/10 Poor

Katie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty (food and make up wipes in the cupboards) tiles in the bathroom where mouldy. Beds where clean and comfortable Walking distance to Hobart cbd and restaurants
Stayed 1 night in Jan 2024
Response from Allurity on Jan 13, 2024
Hi Katie,Thank you for sharing your feedback. We apologize for the cleanliness issues in your room and will address them with our housekeeping team to ensure a more thorough inspection. We appreciate your acknowledgment of the comfortable beds and convenient location, and we hope to have the opportunity to improve your overall experience in the future.Kind regards,Allurity Hotel

10/10 Excellent

Slava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is well. Thanks a lot for wine present!
Stayed 4 nights in Jan 2024
Response from Nicole on Jan 9, 2024
Thank you for your kind review Slava! We are so glad that you enjoyed your stay and hope that you will choose to stay with us again.Warm regards,The Allurity Hotel Team

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Guest services on Jan 11, 2024
Hi , Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

4/10 Poor

Salman

Traveled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Guest services on Jan 11, 2024
Hi ,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel

10/10 Excellent

yueming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed and friendly ambience. Helpful staff. Enjoyable experience.
Stayed 7 nights in Dec 2023
Response from Guest Services on Jan 11, 2024
Hi , Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

6/10 Okay

Gwyniever Fryce

Traveled with group
Room is okay.
Stayed 1 night in Dec 2023
Response from Guest Services on Jan 11, 2024
Hi ,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel

6/10 Okay

Kathy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and helpful but the building is a bit shabby and needs an update. The showers did not have enough hot water, first shower was cool, the second was cold. The locations quite central and the pub over the road was great.
Stayed 2 nights in Dec 2023
Response from Guest services on Dec 30, 2023
Hello Kathy,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel

10/10 Excellent

Warwick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great. Great location. Would certianly stay again.
Stayed 1 night in Dec 2023
Response from Guest services on Dec 30, 2023
Hi Warwick, Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards, Allurity Hotel

6/10 Okay

Liliana

Stayed 2 nights in Dec 2023
Response from Guest Servics Allurity on Dec 30, 2023
Hello Liliana,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel