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Reviews of Downtowner Inn and Suites Hobby

2 out of 5
Downtowner Inn and Suites Hobby
7117 Monroe Rd, Houston, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 65 out of 149 reviews" "
Rating 8 - Good. 50 out of 149 reviews" "
Rating 6 - Okay. 22 out of 149 reviews" "
Rating 4 - Poor. 4 out of 149 reviews" "
Rating 2 - Terrible. 8 out of 149 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in houston
Stayed 3 nights in May 2024

10/10 Excellent

Robert, Plano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in a very safe area. The property is well-lit, with no loiterers and security cameras all over. My room is spotless, the bed comfortable, and a great choice of channels on the TV. Clean up after yourselves, don't litter outside, and keep this hotel a very nice spot to stay! I would stay here again!
Stayed 4 nights in May 2024
Response from Gary on May 15, 2024
Dear Robert, Thank you for your 5- star review and choosing to stay with us. We greatly appreciated. We’re looking forward to serving you again.

8/10 Good

alphany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot to stay, stayed 2 days. Clean room and comes with refrigerator and microwave so was convenient for me.
Stayed 2 nights in May 2024

10/10 Excellent

Jose Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an overnight stay for us as we had an early flight our in the morning. The hotel was clean and conveniently located. Continental breakfast was included and the staff was professional and courteous. Would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in
Stayed 1 night in Apr 2024

10/10 Excellent

markaila

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandria

Traveled with family and small children
Great check in clean and cheap very close to airport and worth the stay
Stayed 1 night in Apr 2024

8/10 Good

Mor laye

Liked: Cleanliness, staff & service, property conditions & facilities
He don't give me a breakfast. She said that the breakfast is at 6 at 9am.
Stayed 1 night in Apr 2024

8/10 Good

LAN

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic hotel, no in room safe, no hair dryer. Soap and shampoo for guesses are so so small Spacious room but no closet. We rather went to Mc Donald’s for breakfast, there is hardly any thing the hotel offer for breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
One word: Excellent!
Stayed 1 night in Apr 2024
Response from gary on Apr 7, 2024
Thank you.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk, was very polite, enjoyed my stay
Stayed 1 night in Mar 2024

2/10 Terrible

Daniel

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
That lady was called me to my room every 15 minutes because my son visited me in the room
Stayed 1 night in Mar 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ledarius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Mar 2024

10/10 Excellent

Ledarius

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024

10/10 Excellent

Shatrughna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is friendly.

8/10 Good

Landaverde

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place. Recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Anngenitta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very nice and it was very clean and every convenient
Stayed 2 nights in Feb 2024

10/10 Excellent

Dayanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay in for a couple weeks Greta service and it's always clean and cheap
Stayed 2 nights in Feb 2024

10/10 Excellent

Moses

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here! Really nice and clean! Highly recommended!
Stayed 1 night in Jan 2024

10/10 Excellent

Moses

Nice
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great but beats sleeping on the floor!
I will try to stay positive so the good things first: The very best thing is I didn’t have to sleep on the floor at the airport when I missed my connection. There was a storm in Houston and the national championship game was in town so no other hotels were available. Second, this hotel was located close to Hobby so transport wasn’t too expensive. Third, I didn’t leave with any bug bites so that’s a plus. Things that could be improved? First, there was a pretty big splotch of what looked like dried urine on the floor near the toilet. That was pretty disgusting. I used their towels and some alcohol I had to clean it and disinfect the bathroom. It felt like the start of COVID again! Next the shower only put out luke warm water. Not freezing but definitely less hot than desired. There was no lamp near the bed to read by and there was no plastic face on the electrical outlet near the sink. There was also a misc resort type of a fee added to the bill. I wasn’t sure what that was for but those always feel petty. It seemed like the owner (at least it looked independently owned) was in maximum savings mode. It wasn’t so bad (except for the pee by the toilet) and I was able to sleep for a few hours. It just had many details that needed attention. It’s too bad because with such a great location near the airport it wouldn’t take much to make the property a decent place to stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying stay at a budget hotel
The Downtowner is not extravagent. It is tucked between an ordinary street and a freeway. However, it provided me with exactly what I paid and hoped for...a large, clean room where I felt safe and relaxed. Bonus, right next to a gas station where I could fillup my rental and a barbecue restaurant that was accesable and tasty. Well done, Downtowner.
Stayed 2 nights in Jan 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy access to everything!
Stayed 8 nights in Nov 2023

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it. We we’re taking a cruise the next day.
Stayed 1 night in Nov 2023

2/10 Terrible

Zahid

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old breakfast no shower curtain dirty carpets area is not safe
Stayed 3 nights in Nov 2023

8/10 Good

Tevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service.. nice people.. very affordable and clean
Stayed 1 night in Nov 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean both inside and out! Felt safe and secure at this location. Only draw back was room had no lamps, only overhead lights. Made it a little hard to lay in bead and read.
Stayed 1 night in Nov 2023

10/10 Excellent

Ellen, Houston

Stayed 3 nights in Oct 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great room. Great price. Clean. Very nicely maintained. Owner was very nice.
Stayed 1 night in Oct 2023

8/10 Good

Hans

Liked: Amenities
The room and facilities were very clean but the flooring was completely worn and the room smelled dmoky
Stayed 1 night in Oct 2023

10/10 Excellent

Alethea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
For a budget location it’s an excellent place to stay. 💯
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 3 nights in Sep 2023

10/10 Excellent

Tiffany

Liked: Property conditions & facilities, room comfort
Will Defintely Stay Here Again
The room was very clean and cozy, quite and very spacious! Would definitely stay here again!
Stayed 1 night in Aug 2023

8/10 Good

Floyd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was clean and the place seemed safer than other motels in the area. Overall not a bad place to stay
Stayed 1 night in Aug 2023

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service, room comfort
Fine
It was serviceable and very close to the airport. Overall pretty run down and the breakfast left something to be desired.
Stayed 1 night in Aug 2023

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

MONICA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Office left unattended
The rooms were very hot. I had to buy a fan to cool the rooms off faster. No one in the building to assist after 10pm. Checked out at 930 am and still nobody in the office
Stayed 1 night in Jul 2023

2/10 Terrible

Alan

Disliked: Staff & service
Don’t come here if you believe in common courtesy.
Pulled into the Downtowner car park and the owner came out and looked at me as if I owed him money. Tried to check in and then the guy said my credit card didn’t work. I told him to put the card in the machine before you put the pin in. He looked so disappointed when it worked. The guy need to learn some manners. The room was Ok but pretty noisey. Don’t come her if you want a quiet time. Went for breakfast in the morning but there was nothing there. We were told that breakfast stopped at 9am. This seems a bit early and it wouldhave been nice if it had been mentioned when we checked in. Don’t come here if you believe in common courtesy.
Stayed 1 night in May 2023

8/10 Good

Debbie

A little noisy at night, but to be expected close to airport! Clean and comfortable!
Stayed 1 night in Jul 2023

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot say enough
LOVE THIS PLACE
Stayed 2 nights in Jun 2023
Response from gary on Jul 1, 2023
Thank you so much for your positive feedback.

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME GEM
this place is AWESOME I expected less and got much MORE price is well worth. This is a well taken care of property cameras safe parking and clean all over the property. Nice polite staff LOVE this place.
Stayed 2 nights in Jun 2023
Response from gary on Jul 1, 2023
Thank you so much for all your positive feedback .

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
The value and nice staff.
Stayed 2 nights in May 2023
Response from gary on Jun 2, 2023
Thank you so much for good response, we appreciate you.

10/10 Excellent

Moses

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and safe!
Stayed 1 night in Apr 2023