4/10 Malo
Gary S.
13 jun. 2024
Mediocre
Not the best VRBO experience for us. There were some pros: location is good; plenty of space; nice kitchen fully stocked; upstairs and downstairs fridges was nice.
Now the cons:
*Got there after four and code to open the door would not work and there was a bag of dirty linens in the middle of the driveway. Eventually Chad (maintenance man) showed up and let us in).
*Part of the main description of house (a lift) was inoperative and falling apart and was a safety hazard. The lift had been one of our selling points because of my surgically-repaired knees that struggle with step.
*The hot water in the large, garden tub upstairs with master suite did not work. We reported in on Sunday. One man came to look at it on Monday but was clueless. Chad finally came on Wednesday night (5 days into our trip) at 6:00 pm and replaced the water heater, working in the back yard right in the midst of where we were attempting to entertain guests. Basically, our daughter, son-in-law, and grandaughter only got to use one of the main features on the house for 2 days of our entire week.
*TV's were functional, but incredibly difficult to figure out how to use, and there were no instructions anywhere.
*In several of the photos of the property, a large awning was shown covering one end of the pool deck. Drawn to that because of our infant grandchild. It was no longer up, but instead was laying in front of the house, in a heap of junk, waiting to be picked up by garbage service.
Gary S.
Se hospedó 7 noches en junio de 2024