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Reviews of Kilim Otel Izmir

4 out of 5
Kilim Otel Izmir
Kazim Dirik Cad. No 1 Pasaport Alsancak, Izmir

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 220 reviews" "
Rating 8 - Good. 83 out of 220 reviews" "
Rating 6 - Okay. 24 out of 220 reviews" "
Rating 4 - Poor. 4 out of 220 reviews" "
Rating 2 - Terrible. 8 out of 220 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dimen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very polite and accommodating and the facilities were very clean. I would certainly recommend it .
Response from HOTEL MANAGER on Feb 5, 2024
Dear Mikail Dimen Thank you very much for your feedback.Your feedback is very important for our team who puts a great effort on providing the most quality service. It is an honor to know that we got your appreciation.We hope to welcome you back in the nearest future.Kind regards,Guestrelations

10/10 Excellent

fatih

Liked: Cleanliness, staff & service, property conditions & facilities
ıt was a good stay
Stayed 1 night in Nov 2023
Response from Oğuzhan on Nov 17, 2023
We are happy to see that.

10/10 Excellent

Selin

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Sawsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

Salih Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from KİLİM OTEL on Dec 9, 2021
Değerli misafirimiz ,görüşlerinizi bizlerle paylaştığınız için teşekkür eder, sizleri her zaman Kilim Otel kalitesi ile ağırlamaktan mutluluk duyarız. Saygılarımızla,

10/10 Excellent

Nader

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We took a room for 3 nights, but we couldn't sit even 5 minutes in the room because of the heat.The room had a malfunction in the air conditioner and the hotel refused to replace the room.
Stayed 3 nights in Oct 2021
Response from KİLİM OTEL on Nov 3, 2021
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

10/10 Excellent

Shahram

Stayed 1 night in Aug 2021

2/10 Terrible

Belal

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel next to the Izmir port.
Stayed 1 night in Jun 2021
Response from KİLİM OTEL on Jul 19, 2021
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel with wonderful Ocean view, in a good location. Just the Wi-Fi wasn’t satisfying
Stayed 3 nights in Jun 2021
Response from KİLİM OTEL on Jun 25, 2021
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean
Beautiful view of the ocean from my room . Very clean . In the middle of restaurants and shops .
Stayed 3 nights in Apr 2021
Response from KİLİM OTEL on Apr 26, 2021
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In room dinner was arranged which was great!
Stayed 1 night in Nov 2020
Response from KİLİM OTEL on Feb 11, 2021
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

6/10 Okay

Serdal, Melbourne

Business traveler
Liked: Staff & service
Good location with helpfully staff. The hotel needs a bit updating.
Stayed 3 nights in Mar 2020
Response from KİLİM OTEL on Mar 11, 2020
Dear Guest, We apologize for your dissatisfaction with your stay. We will do our best to fix your problem. Thank you for reporting the situation to us.

10/10 Excellent

Sinem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from KİLİM OTEL on Mar 10, 2020
Değerli misafirimiz, görüşlerinizi bizlerle paylaştığınız için teşekkür eder, sizleri her zaman Kilim Otel kalitesi ile ağırlamaktan mutluluk duyarız. Saygılarımızla..

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019
Response from KİLİM OTEL on Dec 13, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To enjoy life in the heart of Izmir
Perfectly central location. Walking distance to Alsancak, the heart of Izmir. They provide free auto-park which is excellent as you cannot find parking lots in the area on your own. Breakfast is open buffet with lots of variety. Hotel is an old building with single elevator, thus you might have to wait long to get down. But the sea view and ambiance is great. Rooms are compact.
Stayed 1 night in Dec 2019
Response from KİLİM OTEL on Dec 6, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the sea. Friendly and helpful staff
Stayed 1 night in Nov 2019
Response from KİLİM OTEL on Nov 21, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the thoughtfullness put into caring for the guests. the helpfullness of staff. the decor.
Stayed 2 nights in Oct 2019
Response from KİLİM OTEL on Oct 8, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from KİLİM OTEL on Oct 3, 2019
Değerli misafirimiz, görüşlerinizi bizlerle paylaştığınız için teşekkür eder, sizleri her zaman Kilim Otel kalitesi ile ağırlamaktan mutluluk duyarız. Saygılarımızla..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with beautiful view & friendly staff, quiet place and delicious breakfast
Stayed 2 nights in Sep 2019
Response from KİLİM OTEL on Oct 2, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reach everywhere I want. Car parking service is also okay. However there is a night bar at the first floor of the next building and every midnight there was a chaos awakening me.
Stayed 4 nights in Sep 2019
Response from KİLİM OTEL on Oct 2, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it right at waterfront, nearby major sightseeing spots and plenty choices of restaurants.
Stayed 2 nights in Aug 2019
Response from KİLİM OTEL on Sep 11, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

6/10 Okay

Vassil

Liked: Cleanliness
Stayed 1 night in Aug 2019
Response from KİLİM OTEL on Aug 29, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
I loved the location of the hotel. It is close to Konak pier and Alsancak. It is right by the sea and close to Charshi. The stuff were friendly , the hotel itself little bit outdated. The breakfast was ok but they didn’t have any fruits except watermelon. Overall the whole experience was good.
Stayed 2 nights in Jul 2019
Response from KİLİM OTEL on Aug 3, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a nice location.
Stayed 1 night in Jul 2019
Response from KİLİM OTEL on Aug 3, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

6/10 Okay

Japanese

Liked: Cleanliness
The location is excellent and the hotel is overall not bad. My rating iis a bit tough because my expectation was too high after reading all good comments and reviews about the hotel.
Stayed 3 nights in Jul 2019
Response from KİLİM OTEL on Jul 25, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Price/value is ok!
Location and the view of the room is very good. In room furniture needs renovation. Breakfast is not bad.
Stayed 1 night in Jul 2019
Response from Kilim Otel on Jul 11, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

10/10 Excellent

Tahira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s great
Good
Stayed 2 nights in Jul 2019
Response from KİLİM OTEL on Jul 10, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

8/10 Good

Ekrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from KİLİM OTEL on Jul 4, 2019
Değerli misafirimiz, görüşlerinizi bizlerle paylaştığınız için teşekkür eder, sizleri her zaman Kilim Otel kalitesi ile ağırlamaktan mutluluk duyarız. Saygılarımızla..

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from KİLİM OTEL on Jul 4, 2019
Değerli misafirimiz, görüşlerinizi bizlerle paylaştığınız için teşekkür eder, sizleri her zaman Kilim Otel kalitesi ile ağırlamaktan mutluluk duyarız. Saygılarımızla..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab mini break
Lovely hotel, excellent view and very efficient and friendly service.
Stayed 4 nights in Jun 2019
Response from KİLİM OTEL on Jun 29, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from KİLİM OTEL on Jun 29, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room overlooking the ocean, pretty good breakfast. Staff was friendly and always eager to help. Wifi worked great. Ask for blankets, but blankets were small, so ask for two. Our shower leaked onto the bathroom floor, which wasn't much of a problem, just soaked the floor mat every time someone took a shower.
Stayed 3 nights in Jun 2019
Response from Serpil KÖRÜKMEZ on Jun 20, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in Alsancak..close to restaurants and in a walkable district
Stayed 1 night in May 2019
Response from KİLİM OTEL on Jun 2, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

10/10 Excellent

FreebirdTravel, Melbourne Australia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location by the famous "kordon" area, close to popular Turkish restaurants, wide range of buffet breakfast in a restaurant with a view. Room prices are reasonable.Hotel staff very friendly young people.It is quiet at night in the area allows a comfortable rest. Definitely I recommend this hotel. Freebird travel Australia.
Stayed 1 night in May 2019
Response from KİLİM OTEL on Aug 1, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location , staff was nice , included breakfast
Stayed 1 night in Jan 2019
Response from KİLİM OTEL on Jan 10, 2019
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

10/10 Excellent

Tam, Amman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, location and view!!! Dinning and shopping
Stayed 3 nights in Oct 2018
Response from Serpil KAHYA on Nov 1, 2018
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

10/10 Excellent

Mousab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Serpil KAHYA on Nov 1, 2018
Dear Guest, Thank you for your feedback after your recent stay at Kilim Otel. Hope to see you again. Best Regards,

6/10 Okay

Muhamad

Business traveler
Stayed 2 nights in Jan 2024
Response from HOTEL MANAGER on Feb 5, 2024
Dear Mr. Muhamad, We very much appreciate your comments regarding your stay at the Kilim Otel We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Although we may not enjoy receiving negative feedback, it certainly allows us to review the service standards we provide and help us to concentrate our training efforts to build the skills of us.we will also share your comments with related department to search itThank you again for bringing these important issues to our attention, and it is our hope that your next visit will be much more pleasant than before. We are looking forward to welcoming you again.Yours Sincerely,

10/10 Excellent

ANIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel çalışanları iyi, konumu oldukça güzeldi. Çoğu yere yürüyerek gidebilirsiniz. Otel pasaport iskelesinin dibinde karşı tarafa rahatlıkla geçebilirsiniz. Kahvaltı da gayet başarılı ve lezzeti iyiydi. Aynı sıradaki diğer otellere göre fiyatı makul seviyede ve odaların çoğu denizi görmektedir.
Stayed 2 nights in Dec 2023

8/10 Good

Gülem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Makbule

Stayed 1 night in Dec 2023

6/10 Okay

Dolunay

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Baha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kazim

Stayed 1 night in Nov 2023

10/10 Excellent

Mutlu

Business traveler
Çalışanlar öncelikle. Hepsi gayet güler yüzlü yardımsever. Gerisi diğer otellerle aynı temiz ferah sakin.
Stayed 5 nights in Nov 2023
Response from Oğuzhan on Nov 17, 2023
Güzel yorumlarınız için teşekkür ederiz. Güler yüzlü bir hizmet sunmak her zaman önceliğimiz.

10/10 Excellent

OZGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tesiste ikinci kalışımdı. Gayet temiz, güleryüzlü ve yardımcı kişilerin çalıştığı, konumu ve manzarası harika, güvenli bir otel. Tek olumsuz gözlemim, klimaların acilen temizliğinin yapılması gerekiyor, çok tozlu. İzmir'e tekrar geldiğimde ilk tercihlerimden biri olacak.
Stayed 2 nights in Nov 2023
Response from Oğuzhan on Nov 17, 2023
Güzel yorumlarınız için teşekkür ederiz. Gözlemleriniz dikkate alınmıştır.

4/10 Poor

Hakan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Temiz degil
Temiz bi otel degildi. Klima rezalet bi tozlu haldeydi. Kesinlikle o fiyata çok daha iyi bi otelde konaklana bilinir.
Stayed 4 nights in Oct 2023