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Reviews of Heritage of Lake George

3 out of 5
Heritage of Lake George
419 Canada Street, Lake George, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 262 out of 478 reviews" "
Rating 8 - Good. 163 out of 478 reviews" "
Rating 6 - Okay. 37 out of 478 reviews" "
Rating 4 - Poor. 12 out of 478 reviews" "
Rating 2 - Terrible. 4 out of 478 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice place to stay.
Stayed 1 night in Aug 2023

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a quick stay. Very clean!
Stayed 1 night in Sep 2023
Response from Heritage Team on Oct 17, 2023
Dear Margaret,Thank you for your review. We are happy that you have enjoyed your stay. Best wishes.

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiki bar
Stayed 5 nights in Oct 2023
Response from Heritage Team on Oct 17, 2023
Thank you for your review, we are happy to hear that you enjoyed your stay. Best regards.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Place is wonderful, the rooms are clean and the staff I met were kind! The location is perfect for walking to all the great places in Lake George.
Stayed 1 night in Oct 2023
Response from Heritage Team on Oct 17, 2023
Dear Anthony,Thank you for your review. We are delighted that you have enjoyed your stay with us and hope to host you again next season. Best regards.

8/10 Good

Eileen

Good value, and the only thing I would add is that it would be nice if there was a small table in the room.
Stayed 1 night in Oct 2023
Response from Heritage Team on Oct 17, 2023
Dear Eileen,Thank you for your feedback. We hope you have a great winter ahead! Best wishes.

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Heritage Team on Oct 17, 2023
Thank you for your review. We hope to better serve you next time. Best regards.

10/10 Excellent

Lana

Liked: Cleanliness, property conditions & facilities, room comfort
Clean
This is a no-frills place. It was clean and comfortable, budget friendly. Centrally located to all restaurants and the lake is across the street.
Stayed 1 night in Sep 2023
Response from Heritage Team on Oct 17, 2023
Dear Lana,Thank you for your review. It is much appreciated. We hope you have a good winter ahead.

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Heritage Team on Oct 17, 2023
Dear Denis,Thank you for your feedback. It is much appreciated.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Heritage Team on Sep 27, 2023
Dear Warren,Thank you for your feedback, it is greatly appreciated. We hope to host you again next year! Best regards.

6/10 Okay

Susan, Binghamton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quaint motel right in town and convenient to many shops and restaurants. Room was clean and we enjoyed having a fridge and microwave. Bed was ok. Staff was very helpful and friendly.
Stayed 3 nights in Sep 2023
Response from Heritage Team on Sep 23, 2023
Dear Susan,We are happy that you enjoyed your stay at The Heritage. We hope you have a good autumn. Best wishes.

8/10 Good

Paul F.

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Heritage Team on Sep 23, 2023
Dear Paul,Thank you for your review. We appreciate it. Best regards.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Place is very well kept. Clean and safe. Would highly recommend. poor Wi-Fi connection. Overall, highly recommend.
Stayed 2 nights in Sep 2023
Response from Heritage Team on Sep 18, 2023
Dear Joseph,Thank you for your review and feedback, it is greatly appreciated. We hope to host you again next year!

10/10 Excellent

Cheryl

Traveled with family
Liked: Amenities
Beautiful place, it was our second year there and always very pleased. Exceptionally clean rooms, comfortable beds and pillows, staff is friendly and perfect walking distance to Shepard park, grocery store, restaurants, coffee shops, and steamboat company.
Stayed 2 nights in Sep 2023
Response from Heritage Team on Sep 6, 2023
Dear Cheryl,Thank you so much for your review, we greatly appreciate it. We are always so happy to have you as our guest and we hope you see you again next time you visit Lake George. Best wishes.

10/10 Excellent

Doreen

Stayed 3 nights in Sep 2023
Response from Heritage Team on Sep 27, 2023
Dear Doreen,Thank you for your feedback. WE are very happy that you have enjoyed your stay. Best regards.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well set up
Stayed 2 nights in Sep 2023
Response from Heritage Team on Sep 3, 2023
Dear Robert, Thank you for your review and feedback. We are glad that you have enjoyed your stay at the Heritage and we hope you have a great rest of the summer! Our best wishes

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was cluttered with to much furniture. One window had a broken blind that needed replacing and there were 3 light bulbs burned out.
Stayed 3 nights in Aug 2023
Response from Heritage Team on Aug 30, 2023
Dear David, we are sorry that you did not enjoy your stay to the fullest. We apologize for these shortcomings. We recommend report any bugs in the room to us so that we can fix them as soon as possible. Sincerely,

8/10 Good

Moazzem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Heritage Team on Aug 29, 2023
Dear Moazzem, thank you for your review. We are glad that you enjoyed your stay at the Heritage. Best regards

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is kept up very nice. Nice landscaping and the room was very clean. The bathroom was a bit small.
Stayed 1 night in Aug 2023
Response from Heritage Team on Aug 28, 2023
Dear Judy, Thank you for your review and feedback. We are glad that you have enjoyed your stay at the Heritage, and we hope you have a great rest of the summer! Our best wishes

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Heritage Team on Aug 28, 2023
Dear Laura, Thank you for your review and feedback. We are delighted that you have enjoyed your stay at the Heritage and we hope you have a great rest of the summer! Our best wishes

10/10 Excellent

Sandra, Watertown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice heated pool with towels. A fire pit was lit in the evening which was a nice meeting place. Very family friendly with multiple seating areas, & charcoal grills for "eating in". You could also walk to lake, Shepard park that has fireworks, and bands on evenings. Great place to stay, we have been coming for years. Saratoga Racetrack 20 min. away
Stayed 2 nights in Aug 2023
Response from Heritage Team on Aug 27, 2023
Dear Sandra,Thank you very much for your feedback, it is greatly appreciated. It is a pleasure to host you every time. We hope you enjoy the rest of your summer. Best wishes.

10/10 Excellent

Nicole, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Heritage Team on Sep 8, 2023
Dear Nicole,Thank you for your review and feedback, we appreciate it. Best wishes!

6/10 Okay

Christopher

Traveled with partner
The internet was horrible. Most guests seemed to be smokers , which was very irritating to a non smokers. They actually seemed to cater to the smokers.
Stayed 3 nights in Aug 2023
Response from Heritage Team on Aug 18, 2023
Dear Christoper,Thank you for your feedback. We are sorry that you did not enjoy your stay. All of our rooms are non-smoking. We hope next time we will better meet your expectations. Best regards.

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Heritage Team on Aug 6, 2023
Dear Maribel, thank you for staying with us and for your review. Best regards.

10/10 Excellent

Wilmarth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in
Stayed 2 nights in Jul 2023
Response from Heritage Team on Aug 1, 2023
Dear Wilmarth, Thank you for staying with us. We hope you have a great rest of your summer! Best regards

8/10 Good

Katherine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A nice place for families that don’t want a lot of fuss. The room had an odd smell, though, and an unidentified stain on the comforter. Shower is also low pressure.
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 31, 2023
Dear Katherine, Thank you for your feedback. We are glad that you have enjoyed your stay at The Heritage of Lake George and apologize by any inconvenience caused by the smell and the comforter. We are sure our housekeeping staff would have fixed these issues if it had been brought to our attention. We hope to better meet your expectations in the future. Have a great rest of your summer! Best regards.

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Heritage Team on Aug 19, 2023
Dear Mary, Thank you for your review. Best regards,

10/10 Excellent

maureen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Heritage Team on Jul 29, 2023
Dear Maureen, Thank you for your review. We are very happy that you have enjoyed your stay. Best wishes.

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay at larger chain hotels so this was a change for us. Property was clean and an easy walk to shopping and eating. Rooms are small but vacation isnt about hanging out in a room. Check in/out was super fast and easy and real keys for the rooms is a cute mom and pop charm! There’s a few things I would add like more hooks or shelves in the bathroom and a 2nd side table by the bed but that’s being super picky!! I would definitely stay again !!!
Stayed 3 nights in Jul 2023
Response from Heritage Team on Jul 28, 2023
Dear Barbara, Thank you for your review and feedback. We are glad that you have enjoyed your stay at the Heritage and we hope you have a great rest of the summer! Our best wishes

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 27, 2023
Dear James,Thank you for your review and feedback. We are delighted that you have enjoyed your stay at the Heritage and we hope you have a great rest of the summer!Our best wishes

10/10 Excellent

Sandra

Stayed 1 night in Jul 2023
Response from Heritage Team on Aug 15, 2023
Dear Sandra,Thank you for your feedback, it is greatly appreciated. We hope you enjoy the rest of your summer.Best wishes.

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but bathroom configuration wasn't the best.
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 25, 2023
Dear William, Thank you for your review. We are happy that you have enjoyed your stay with us. Best regards.

8/10 Good

Louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location to everything. Staff very nice.
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 18, 2023
Dear Louis, thank you for your review and feedback. We are happy that you have enjoyed your stay at the Heritage of Lake George. We hope you have a great rest of the summer. Best regards

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute property in such a great location for shopping and lake activities! The rooms were a tad small, but clean and well maintained! The beds were very comfortable as were the pillows! We even looked at the pillow tags to see if we could find some for home!! The pool was wonderfully refreshing , and they started a fire in the firepit each night. It rained a lot during our stay, but that didn't stop us from enjoying everything. The staff was wonderful! We will stay there again!
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 11, 2023
Hi Karen,Thank you so much for your feedback, it is greatly appreciated! We are absolutely delighted that you have enjoyed your stay at The Heritage and we are looking forward to hosting you again! Our best wishes.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 10, 2023
Thank you so much Ryan for your feedback! We are delighted that you have enjoyed your stay at The Heritage. We send our best wishes!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 10, 2023
Thank you Sara for your review. It is most appreciated, and we are delighted that you have enjoyed your stay. Best regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 9, 2023
Dear Sir/Madam, thank you for your review and feedback. We are happy that you have enjoyed your stay. Best regards.

10/10 Excellent

Romel

Liked: Cleanliness, staff & service, property conditions & facilities
It was at the center which was good
Stayed 2 nights in Jul 2023
Response from Heritage Team on Jul 5, 2023
Dear Romel, thank you for your great feedback, it is greatly appreciated. We hope you enjoy the rest of your summer. Best wishes

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Heritage Team on Jul 2, 2023
Dear Lois,Thank you for your review, it is greatly appreciated. We hope you enjoy the rest of your summer. Best Wishes.

10/10 Excellent

Thomas, Lakewood

Traveled with family
Liked: Staff & service, property conditions & facilities
My family stayed for two night. Our room was a double queen bed. It was a little small but everything was extremely clean. Housekeeping was prompt and great. They did not mention the pool was heated so when we went in we found out it was heated. Withing walking distance of the downtown Lake George Village so no need to park there, just leave your car behind! I would highly recommend the Heritage Inn to anyone! You will not be disappointed!
Stayed 2 nights in Jun 2023
Response from Heritage Team on Jun 28, 2023
Dear Thomas, thank you for your great feedback. We are delighted that you have enjoyed your stay at The Heritage of Lage George. We hope you have a great summer ahead. Best regards

8/10 Good

Mary

Stayed 1 night in Jun 2023
Response from Heritage Team on Jul 17, 2023
Dear Mary,Thank you for your review. We are happy that you have enjoyed your stay with us. Best regards.

10/10 Excellent

Mal

Stayed 2 nights in Jun 2023
Response from Heritage Team on Jul 16, 2023
Dear Mal,Thank you for your feedback. It is greatly appreciated. We hope you have a good rest of the summer ahead. Best regards

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place to stay. Staff go above and beyond to make you feel welcome. Close to everything and will stay again
Stayed 1 night in Jun 2023
Response from Michal on Jun 23, 2023
Dear Michael, Thank you for your positive feedback. We are happy that you enjoyed staying with us and hope to see you next time as well. Have a wonderful day and rest of your summer! Best Regards, Heritage of Lake George

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place! It was all we had hoped for and then some.
Stayed 2 nights in Jun 2023
Response from Michal on Jun 15, 2023
Dear Michael,Thank you for your review. We are very happy that you have enjoyed your stay. Best regards

2/10 Terrible

Louise

Stayed 2 nights in May 2023

10/10 Excellent

Annette

Stayed 1 night in Jun 2023
Response from Heritage Team on Jun 30, 2023
Dear Annette,Thank you for your review, it is mostly appreciated. We hope you have a great summer ahead.

10/10 Excellent

Alexey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in Jun 2023
Response from Heritage Team on Jun 12, 2023
Dear Alexey,Thank you for your feedback, we appreciate it. We hope you have a great summer ahead.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a gift for my mom and step dad, they loved their visit.
Stayed 2 nights in Jun 2023
Response from Heritage Team on Jun 7, 2023
Dear Aaron,Thank you for your review. We are delighted that your parents enjoyed their stay at The Heritage. Best wishes.

8/10 Good

STEVE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2023
Response from Heritage Team on Jun 6, 2023
Dear Steve,Thank you for your feedback. It is greatly appreciated. Best regards.