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Reviews of Countryside Inn

2.5 out of 5
Countryside Inn
1614 West Royall Boulevard, Malakoff, TX

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 143 reviews" "
Rating 8 - Good. 56 out of 143 reviews" "
Rating 6 - Okay. 15 out of 143 reviews" "
Rating 4 - Poor. 11 out of 143 reviews" "
Rating 2 - Terrible. 20 out of 143 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service
Front desk personnel was so helpful and nice. Room was clean. TV. Fridge. Microwave. Bathroom needed updating. Lots of bad plastering. One strange thing... I've never stayed in a hotel where the room didn't have a phone.
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

lamanda

Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice ,no just don’t
Upon arrival they tried to change the agreed cost of the stay. The room wreaked of moth balls, smell was very overwhelming. The sheets were stained. The pillows must have been left over from 1963. No hot shower, after allowing the water to run for 15 minutes, I still took a cold shower. The only reason I didn’t check out the very same day was no other hotels in the area and I needed to complete my duties for my employer.
Stayed 4 nights in Jan 2024

8/10 Good

Tammy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David, Dallas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Room 107 needs a clothes bar for hanging garments.
Stayed 1 night in Nov 2023

8/10 Good

Dean

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice and in good shape
Stayed 1 night in Nov 2023

2/10 Terrible

Melinda

Disliked: Property conditions & facilities
As I was laying in the bed a black bug walked across. I almost went and slept in my car. The bathroom floor had pieces of toilet paper on the floor and it looked like it had not been swept.
Stayed 1 night in Nov 2023

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great loved having a mexican restaurant right in the parking lot
Stayed 7 nights in Oct 2023

10/10 Excellent

Delores

Liked: Property conditions & facilities, room comfort
Good as usual We always stay here when we go to Canton
Stayed 1 night in Sep 2023

6/10 Okay

George

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and Decent
Stayed 3 nights in Aug 2023

10/10 Excellent

Obid

Traveled with partner
Liked: Staff & service
nice price a little dated
Stayed 1 night in Jul 2023

2/10 Terrible

Luther

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The door to our room has very obviously been recently kicked in and not repaired. You could see through the crack from outside as well as from inside. We brought it to the owners attention and requested a full refund.
Stayed 1 night in Jul 2023

2/10 Terrible

Donnisha

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were roaches and the room condition was horrible.
Stayed 1 night in Jun 2023

2/10 Terrible

John

Traveled with partner
Terrible storm in area, we didn’t stop due to the weather.
Stayed 1 night in Jun 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay after a day of fishing. Plenty of room to park a boat.
Stayed 1 night in May 2023

6/10 Okay

Aaron

Traveled with family
Liked: Staff & service
Paint was peeled off the wall in the bathroom. Shower needed to be dusted.
Stayed 2 nights in May 2023

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Arnold Kenneth

Stayed 2 nights in Apr 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

6/10 Okay

Robert

Traveled with group
The place could use a little face lift on the inside. Only had one big towel in the room for charging 2 people. They never opened the lobby to check in. It was very cold outside waiting for someone to come to the window. Didn't have any Ice in the ice machine. Saw one roach in the room.
Stayed 2 nights in Mar 2023

10/10 Excellent

MARY, Hampshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Price

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Arnold Kenneth

Traveled with family and small children
Liked: Staff & service
It served it's purpose for me, and i will stay there again. I have two suggestions for management to increase my rating for my next visit: 1) please be more diligent on vacuuming; my three year old grandson found finger nail clippings and a pice of candy, that was not his, while playing on the floor. 2) the coffee maker had stale water in the back of it; It needed cleaning! Other than those two concerns, we enjoyed or visit and will stay there again!
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Christmas Eve stay
Great overnight stay for Christmas Eve.
Stayed 1 night in Dec 2022

10/10 Excellent

Veronica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Clean & fresh room no funny odors very comfortable stay
Stayed 2 nights in Nov 2022

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, price was perfect.
The room, price and the service was spot on, although if i had too make a complaint it would be the bed was to hard, thats it. I will stay there in the future.
Stayed 1 night in Nov 2022

8/10 Good

Phat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches roaches roaches!!! Then rudeness when it was brought to hotels attention!

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Allen

Traveled with group
Liked: Property conditions & facilities, room comfort
IT WAS GOOD, I HAVE STAYED here many times over the years, close to two fine Mexican food restaurants
Stayed 2 nights in Oct 2022

8/10 Good

Price

Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for fishing trip
Simple room that was clean and comfortable. Easy boat parking. Great restaurant on property.
Stayed 3 nights in Oct 2022

8/10 Good

Randale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast staff was helpful and friendly
Stayed 1 night in Sep 2022

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Tammi

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Tommy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The rooms are ok clean cool that was all I needed
Stayed 1 night in Jul 2022

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for boat parking
Stayed here before fishing tournament. They have parking and outlet plugs for boats.
Stayed 1 night in Apr 2022

2/10 Terrible

Linda

Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities
I put in the filters “pet-friendly”. They came up in the list and then they no pets. Maybe I should have read the fine print or maybe something needs to change. Anyway I liked to never found a place to sleep that late at night. I was about in tears.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
When I checked in I had booked a smoking room and they changed it for me because I didn’t realize that I had booked a smoke room and I do not smoke. When we got to our room the smoke alarm was chirping so I called the front desk and they had somebody come and fix it in a timely manner.
Stayed 1 night in Apr 2022

4/10 Poor

Kevin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smokie
The room was very nasty. Nothing but smoke smell. Immediately asked for a refund and went somewhere else. The staff complied without an issue on the refund.
Stayed 1 night in Apr 2022

8/10 Good

Janet

Stayed 2 nights in Apr 2022

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, room comfort
Not so friendly
At check in, the clerks were not Very friendly At all.
Stayed 1 night in Apr 2022

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Countryside charm
A cozy little inn conveniently located to meet up with family and catch up equidistant from our homes. Check in was. Smooth and the property was well maintained. No vending machines but there is a restaurant attached
Stayed 1 night in Mar 2022

6/10 Okay

William, Douglas

Disliked: Staff & service
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay unless no other option.
Not so good to be honest. It has it pros and cons like any other hotel. I guess you get what you pay for. We paid 79$ and the hotel had what we assumed was a bullet hole in the ceiling. The restroom door had no lock the toilet paper was used. And the door had a lock that had just tape over it with exposed wires. I wouldn’t recommend it to anyone else.
Stayed 1 night in Mar 2022