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Reviews of Home2 Suites by Hilton Plymouth, MN

3 out of 5
Home2 Suites by Hilton Plymouth, MN
2990 Harbor Lane North, Plymouth, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 442 reviews" "
Rating 8 - Good. 103 out of 442 reviews" "
Rating 6 - Okay. 32 out of 442 reviews" "
Rating 4 - Poor. 13 out of 442 reviews" "
Rating 2 - Terrible. 15 out of 442 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chuck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, nice breakfast
Stayed 1 night in May 2024

8/10 Good

Jenna

Traveled with family and small children
Liked: Amenities, property conditions & facilities
We were in town for just a few days on business and found the hotel very relaxing and conveniently located.
Stayed 2 nights in May 2024

4/10 Poor

Brett

Stayed 1 night in Apr 2024

2/10 Terrible

Melanie

Disliked: Staff & service
Gave away our rooms so we had to go find a different hotel at 11 pm at night.Had two rooms reserved with double queen beds.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Stayed 2 nights in Dec 2023

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Dallas

Liked: Staff & service, property conditions & facilities
It was all around good experience
Stayed 3 nights in Mar 2024

10/10 Excellent

Wayne

Business traveler, Traveled with family
Clean, comfortable except for some very flat pillows, nicely equipped kitchenette. Good breakfast. Nice to have coffee and tea available all the time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean throughout. Very comfortable bed!
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always sleep well at this hotel. Convenient to get places and we enjoy the breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Randy

Business traveler
Like this place
Second time I have stayed here and will in the future. Lots of room and just a neat place.
Stayed 1 night in Feb 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the included breakfast and the quietness of my stay. The bed was also one of the most comfortable I slept in while away from home.
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Bad pillows
Great clean place. But, bring your own pillows. The ones in the room, suck.
Stayed 1 night in Feb 2024

10/10 Excellent

Mohammad, Sartell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility and very friendly and responsive staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Kimberly, Stewart

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked us in had some computer issues. He was so courteous, friendly and professional. He sincerely is a rock star in customer service and deserves major accolades. We would stay again just because of him. The other ammentities and stuff was extra.
Stayed 2 nights in Jan 2024

6/10 Okay

Matt

Business traveler
The heater in my room wouldn’t stop running. Staff couldn’t help me. Breakfast was very limited. Hotel wasn’t very clean. Pool was out of service.
Stayed 5 nights in Jan 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Catherine, Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to relatives. Clean, great breakfast choices!
Stayed 1 night in Jan 2024

10/10 Excellent

Ruben

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our family (2 adults, 4 children)!
Stayed 4 nights in Dec 2023

6/10 Okay

Eric

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Letticia

Business traveler
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Latrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tanya

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Mikel B, Burtrum

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There was no ironing board. Also, there was someone's used wash cloth hanging on the shower head all dried out and crusty. I guess I expected a little more from a Hilton.
Stayed 1 night in Nov 2023

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast Gas station next door restaurants close
Stayed 1 night in Nov 2023

8/10 Good

TAMIM

Liked: Amenities
It was very good overall. The only thing was I called and spoke with the manger for early check in for a 4 night stay He said, no way unless you pay $50. That’s the rule, no exceptions. I said ok. We showed up and talked to the receptionist who was very nice. She had no idea about this and we ended up waiting a long time in the lobby. Otherwise, it was a lovely stay.
Stayed 4 nights in Nov 2023

6/10 Okay

Lynsey

Stayed 1 night in Oct 2023

4/10 Poor

tricia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very worn. Multiple stains in carpet. I had to walk around the room in my shoes. Couldn't check in because there wasn't any staff tat worked front counter. Told they would be in in an hour. I called for early checkin due to a speaking engagement. By time I got in the room I had only half hour to dress and prepare.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Could Be Better, and Could Be Worse
I understand that a fly can pretty much get inside anywhere, but four flies?! Clearly there was something open somewhere that let that many into a single hotel room. You're charged "AN ENTIRE NIGHT'S STAY FOR THE NIGHT BEFORE" if you check in before noon? Excuse me?! That's not only unreasonable, but it's flat out WRONG. The GM, Danilo (spelling is something similar) stated that outrageousness. His attitude towards us was less than favorable. There were several of us there on business. However, I did notice that when my male colleagues engaged with him, it was a more pleasant experience for them :-/ On a positive note - the rest of the staff was phenomenal. The rooms were very clean and smelled lovely. Having a pub directly across the parking lot is very convenient if you don't feel like driving anywhere for food. The location is conveniently off the expressway.
Stayed 2 nights in Oct 2023

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Traveled with family
No chairs in the suite to sit around the table
Stayed 2 nights in Oct 2023

6/10 Okay

Constance

Traveled with family
Liked: Cleanliness, amenities
Tv did not work! Not worth the high price I paid!
Stayed 1 night in Oct 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an Extended Stay
This was one of the largest one-room hotel rooms we have stayed at. It would be great for an extended stay or a business trip with a well-equipped kitchen and office area. The only negatives were that the bathroom light kept flickering, and the bed was stiff. However, this hotel appears very new and very accommodating.
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great hotel, really nice. Only complaint, the drains were really slow.
Stayed 2 nights in Sep 2023

8/10 Good

Shauneen

Liked: Staff & service, property conditions & facilities
It was just what we needed for our large.group with the kitcheonette. On the other side, rugs need to be cleaned, we washed all the dishes in the dishwasher. Not clean. Furniture was a good group bu neede some cleaning. 2 Queens and pullout was perfect for us.
Stayed 3 nights in Sep 2023

10/10 Excellent

Karen

Traveled with partner
Desk person was friendly when I checked in. Place was very clean. Our room was nice. Really like the black out curtains. Noticed missing dishes in the kitchen so checked the dishwasher for clean dishes and was shocked at the mold growing on all the dishes in the dishwasher!!! Apparently, someone used the dishes a long time ago and never started the dishwasher when they left! Housekeeping never checked and I can tell those dishes have been in there for a long time! Yikes!
Stayed 1 night in Sep 2023

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great little hotel - housekeeping needs work
Spent a long weekend here with my wife and two young adult sons, in town for a family funeral/reunion. Hotel was very clean, comfortable, and convenient to basic stores & services. Main issue was that the housekeeping "by request" never occurred, 3 days in a row. Night desk staff cheerfully took the requests each night as prescribed but housekeeping never followed up. Reminders in the morning did not seem to work any better. Given the prices that highway motels like this charge these days, it seems like the most basic services could be maintained. Air BnB looks better and better if hotels become an entirely do-it-yourself experience. Here the "option" to have room cleaned seemed to be largely a put-on. Sadly typical of modern corporations but expected better in Minnesota.
Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Below average
Would not stay here again due to service and quality of the hotel.
Stayed 4 nights in Sep 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Stacia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Looks so nice and the staff was amazing. Very clean. Could hear the elevator ding all night, people above us were running around (kiddos likely) from 3:30am-6am and you could hear it like you were in the room with them. Could hear people outside talking so overall they must have used subpar building materials or very little sound proofing. Made for a horrible nights sleep. Pool room is tiny but clean.
Stayed 1 night in Sep 2023

6/10 Okay

Ira

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom had some mold. Sink should have been sprayed down with bleach.
Stayed 1 night in Sep 2023

10/10 Excellent

Brit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 queen suite we stayed in was perfect for 2 adults and 3 kiddos we had with us. Great size spacious living room area to watch tv and perfect lil kitchen for in room food preparing and eating. Pool coulve been little bigger and there was no hot tube even though the description says there was. Also only stand up shower wasnt as convient to bathe the lil kids but it had all the soaps and lotions and not just tiny ones .
Stayed 3 nights in Sep 2023

8/10 Good

Anna

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Will definitely stay again at home 2 suites...
Looked like a newer hotel. Had unfortunately lots of pet hair on the carpet due to it being pet friendly. But service was good and friendly. Also lots of breakfast options. I liked the fact that it had a full kitchen und plenty of shelves and storage. Loved the bigger fridge and walk in shower. It took a bit to get used to the saline pool but was not itchy after like I usually would be with heavy chlorinated water. next time I would probably chose again home2 suites just a little closer to the MOA. Was easy to reach and get to but the 25min drive was a little long with the kids.
Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation overnight
Just quick “staycation” with my 8 year old son. Nice clean suite with sofa bed, saline indoor pool was nice an cool on a 100° day, and breakfast was solid. Staff was nice and said hello at several areas of the facility. Easy but professional and friendly checkin and out. Perfect for a nice time with my little boy and would recommend for a business trip too as room had lots of space for meals and computer use.
Stayed 1 night in Sep 2023

10/10 Excellent

Emily

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean and a great space for our family of five and pets to stay while traveling.
Stayed 1 night in Aug 2023

8/10 Good

Kien

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Aug 2023