Lobby sitting area

Reviews of Narrandera Club Motor Inn

3.5 out of 5
Narrandera Club Motor Inn
38 Bolton Street, Narrandera, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 134 out of 290 reviews" "
Rating 8 - Good. 118 out of 290 reviews" "
Rating 6 - Okay. 29 out of 290 reviews" "
Rating 4 - Poor. 7 out of 290 reviews" "
Rating 2 - Terrible. 2 out of 290 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service
The property was tired but clean…unfortunately there were larvae of some description in the shower and vanity which terrified my overreacting children 🙄🙄🙄. Otherwise it was a very comfortable stay.
Stayed 2 nights in Feb 2024

8/10 Good

DAVID

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and neat. Would have liked to know we had an upstairs room that needed stair access - that was not evident until we arrived and my wife needs to use a walker, which makes stairs difficult. Once she got in the room she could not go out until we left.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book. Reception very friendly and helpful. Rooms clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day driving this moter Inn surpassed our expectations. Friendly staff, extremely clean and a RSL across the street with good quality food. Highly recommended.
Stayed 1 night in Jan 2024

10/10 Excellent

Shaun

Stayed 1 night in Dec 2023

10/10 Excellent

Rex

Stayed 1 night in Dec 2023

10/10 Excellent

Gary, St Helens Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, highly recommend
Stayed 1 night in Nov 2023

6/10 Okay

Ron

Traveled with partner
Liked: Cleanliness, staff & service
I found that the room although comfortable needs renovation mainly ensuite. Leaking taps,mould in shower.
Stayed 1 night in Oct 2023

8/10 Good

Rodney

Traveled with partner
Liked: Amenities
Location handy to shops and restaurants.
Stayed 1 night in Oct 2023

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2023

6/10 Okay

Con, Manly

Check-in was strange to say the least
Stayed 1 night in Sep 2023

2/10 Terrible

Erinn

Stayed 1 night in Sep 2023

10/10 Excellent

Faye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay 'the staff was very helpful when we had a question so we have no complaints and would recommend it to our friends.
Stayed 5 nights in Sep 2023

8/10 Good

sam

Stayed 1 night in Sep 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Club just over the road great for meals.
Stayed 1 night in Aug 2023

8/10 Good

Mary

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Bronya

Very clean, comfortable and friendly
Stayed 1 night in Jun 2023

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming
Stayed 1 night in May 2023

6/10 Okay

Judith

Traveled with partner
Liked: Staff & service
There were 3 issues with our room: a large gap under the door (I put our bags across it to stop the draught); very noisy AC but it was efficient; the most important issue was an unpleasant odour - like urine - in the main room and bathroom. We aired both rooms for hours and the smell lessened but it was still apparent.
Stayed 1 night in May 2023

8/10 Good

Joy

Liked: Cleanliness, staff & service
It was a terrific room. Excellent furniture. Only complaint was the room was too dark, needed more lighting
Stayed 3 nights in May 2023

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean,close to amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little motel. Nice and clean and very comfortable beds. Nice little touches like facilities to wash your windscreen and bottles of water in the fridge. Would definitely stay here again!
Stayed 1 night in Apr 2023

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness
Disappointing introduction at reception. Maybe it’s because we booked through a website !? No smiles no hello I had to ask where the room was. Quite poor. The photographs of the room online did not reflect the room we were assigned. Large room. Cleaning staff in the morning were lovely. A smile goes a long way 😁
Stayed 1 night in Apr 2023
Response from Charlie on Apr 15, 2023
Hi Janet,We have never had a bad review re reception so please advise your time of check-in as I would like to view CCTV footage.RegardsCharlie

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, room comfort
Excellent reception service, great advice on where to eat & drink. Friendly staff.
Stayed 1 night in Mar 2023
Response from Charlie on Apr 5, 2023
Hi Loraine,I am very glad you enjoyed your stay and your words are very welcome,thank you!Charlie & Team NCMI

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Streaming access.
Stayed 1 night in Mar 2023
Response from Charlie on Apr 5, 2023
Thanks Graeme,RegardsCharlie & Team NCMI

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Response from Charlie on Jan 17, 2023
Thank you Sophia.Hope to see you again.RegardsCharlie & Team NCMI

8/10 Good

Des

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful
Response from Charlie on Jan 16, 2023
Thanks Des and hope to see you again.RegardsCharlie & Team NCMI

10/10 Excellent

Shannon

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Efficient late check in once I read the message about what to do. There was some rubbish in one of the bedside draws. Comfortable, pleasant room, good airconditioning, big towels which are always a bonus, lots of coffee and tea.
Stayed 1 night in Jan 2023
Response from Charlie on Jan 7, 2023
We appreciate your review John and hope to see you again when in Narrandera.RegardsCharlie & Team NCMI

10/10 Excellent

Tracey

Stayed 1 night in Jan 2023
Response from Charlie on Jan 6, 2023
Good Day Ms Browne,Your review is exceptional and so appreciated from all staff.We hope to see you again...Happy 2023.RegardsCharlie & Team NCMI

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was perfect and the property manager had to leave but arranged a room key in secure location for check-in when we arrived. Aside from one of the cleaning staff who was pleasant next morning, the staff in general seemed morose and unwelcoming (surprising for a town on the highway; would expect they'd be used to welcoming visitors). Have to say though, especially for the price, highly recommend this as overnight accommodation.
Stayed 1 night in Dec 2022
Response from CHARLIE on Jan 6, 2023
Hi Craig,I appreciate your review and please note that after 6pm we put the key in night box to better serve guests and on-site staff.Also,we have 3x members of housekeeping who are autistic and may express social intervention sometimes.RegardsCharlie & Team NCMI

10/10 Excellent

Jillian

Stayed 1 night in Dec 2022
Response from Charlie on Dec 17, 2022
Hi Jillian,Thank you for the rating and hope to see you again.RegardsCharlie & Team NCMI

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfortable room, well located in town
Response from Charlie on Nov 10, 2022
Thanks you Martin for your kind words.RegardsCharlie & Team NCMI

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place staff very friendly close amenities.
Stayed 1 night in Sep 2022
Response from Charlie on Sep 20, 2022
Thanks Lillian for the review.Hope to see you again!RegardsCharlie & Team NCMI

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy, friendly check-in
Stayed 1 night in Sep 2022
Response from Charlie on Sep 20, 2022
Thanks John for the review.Hope to see you again.RegardsCharlie & Team NCMI

10/10 Excellent

Dianne

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very happy with our overnight stay .
Stayed 1 night in Aug 2022
Response from Charlie on Aug 31, 2022
Thanks for the feedback Dianne and hope to see you another time.Safe travels!RegardsCharlie & Team NCMI

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had adequate space for comfort, away from traffic noise and an ease walk to restaurants
Stayed 1 night in Aug 2022
Response from Charlie on Aug 25, 2022
We very much appreciate your kind words and feedback Geoff!Hope you visit us again.CheersCharlie & Team NCMI

10/10 Excellent

Merrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, rooms were great and very helpful staff.
Stayed 1 night in Jul 2022
Response from Charlie on Jul 17, 2022
Thanks Greg for the comments and the we hope to see you again. Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Close to town
Stayed 1 night in Jul 2022
Response from Charlie on Jul 8, 2022
Thanks David for your kind gesture. Regards Management & A-Team staff NCMI

10/10 Excellent

Rebecca

Stayed 2 nights in Jun 2022

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Our experience was excellent until we checked out to leave. We had paid unline so that was all ok but the manager could not process our payment so he has ended up having to write off our stay as a bad debt. Tried to ring Hotels.com but they are in America & would not answer so no satisfaction with Hotels.com. Felt really sorry with the manager but he was great & did not blame us.
Stayed 1 night in Jun 2022
Response from Charlie on Jun 28, 2022
Thanks very for your comments Dianne. Regards Charlie & Team Club Motor Inn

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
The room was very clean and comfortable however I found the bed VERY hard which is not what I'm used to. The room had a comfortable lounge and the manager at checkin was fabulous. Very friendly and welcoming.
Stayed 1 night in Jun 2022
Response from Charlie on Jun 14, 2022
Thank you for your very kind words.We hope you stay again. Regards Team Club Motor Inn Narrandera

10/10 Excellent

Blaz

Stayed 1 night in May 2022
Response from Charlie on May 15, 2022
Hi Blaz, It is always a pleasure to serve our clients but a review such as yours certainly provides an extra spark to all our staff. Regards

8/10 Good

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet just off highway
A comfortable overnight stay set back from highway so very quiet overnight. Upstairs room meant we were away from the noise of early leaving cars but had to carry luggage up the stairs. We'd stay there again.
Stayed 1 night in Apr 2022
Response from Charlie on May 3, 2022
Thanks for taking the time to comment and for your business. Regards Charlie & Team

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashioned country service in a delightful country town. So pleased we stopped here.
Stayed 1 night in Apr 2022
Response from Charlie on May 3, 2022
Nice to have you Jennifer and we appreciate your comment. Regards Charlie & Team Club Motor Inn