2/10 Terrible
Diana P.
9 may. 2025
No le gustó: Limpieza
Fantastic location, but ill equipped and filthy
We were so excited about this holiday accommodation. It looked too good to be true. And it was.We had no issues checking in with the lock box, but once we entered it went down hill from there.The unit was dirty. The floors hadn’t been vacuumed or washed and you could feel the grit underfoot there were even hair/dust balls in the corners or room and on the stairs. Even after we vacuumed the floors hadn’t felt greasy.The kitchen was also dirty and ill equipped to cook the most basic meal for a family. There was one large pot with a broken handle, a small pot with used oil left in it in the cupboard, a scratched frying pan and one more small pot. There were no basic cooking utensils, dishwashing liquid, or sponge. Dishes and glasses in the cupboard were also dirty and we had to wash them prior to use. Two doonas (one in the main bedroom and one on the bottom kids bunk) were so badly stained they needed to be removed. There were also very visible mould spores on the sheets of the second upstairs bedroom.The bins and toilet cleaners in the bathroom were also covered in rust. The shower drain in the upstairs bathroom had clearly never been cleaned. The water backed up immediately and when I lifted the drain cover I nearly vomited at the sight of how much hair and product was clogged in there.I wrote to the property managers upon our check in and then corresponded with them every day of our stay. It was the worst holiday.I ended up with a 250 reimbursement
Diana P.
Se hospedó 7 noches en abril de 2025