8/10 Bueno
Mike and Michelle G.
5 ago. 2025
The home itself is beautiful—clean, spacious, and in a fantastic location. Unfortunately, our overall experience was overshadowed by the frustration of not being able to use several of the amenities we were most looking forward to.There were no instructions provided for how to operate things like the living room fireplace, the game room on the top floor, or the TV and mini fridge upstairs. Despite multiple calls and emails to Vacasa during our stay, we received no response until the day after we checked out. This lack of support was incredibly disappointing—especially considering we paid over 400 in service fees, expecting timely assistance if needed.Not being able to enjoy key features of the home due to a lack of communication and guidance really affected our ability to relax and enjoy the space. After our stay, we looked at more reviews and realized that unresponsiveness seems to be a common issue with this management company.If customer service and being able to fully enjoy the amenities are important to you, I would not recommend staying at a property managed by Vacasa. However, if you’re confident you won’t need support during your stay, the home itself is lovely.
Mike and Michelle G.
Se hospedó 7 noches en julio de 2025















