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Reviews of Anilana Nilaveli

4.5 out of 5
Anilana Nilaveli
1508 Ward4, Irakkakandi, Nilaveli

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 58 reviews" "
Rating 8 - Good. 19 out of 58 reviews" "
Rating 6 - Okay. 5 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 3 out of 58 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Jay, Melbourne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spaces and access to the beach. Staff was friendly and the food was great. Only thing i would like to see is some activities inside the premises.
Stayed 2 nights in Jan 2020

6/10 Okay

Shiyamsunthar

Traveled with family
Stayed 1 night in Dec 2019

10/10 Excellent

T N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season stay at Anilana
The stay was really nice and the staff were super friendly. I got a good deal because of the off-season stay, but the rain did dampen the fun. But haveing a non crowded hotel was great as well :)
Stayed 2 nights in Dec 2019

8/10 Good

lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and warm welcome
A lovely warm welcome from the staff at Anilana -beautiful pool and clean beach area ,poolside rooms spacious and fabulous bathroom. Delicious buffet breakfast with a great variety of Sr Lankan and Western choices. You will need to let them know if you want alcohol with your meals as they do not have a bar on site -staff were very accomodating and nothing was too much trouble.
Stayed 2 nights in Sep 2019

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb in Every Way
Stayed for 6 nights, beautiful setting, service was absolutely superb, staff could not do enough for us.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the staff were particularly helpful and friendly. The property is located a little distance away from from any shops or other restaurants, but TukTuks are readily available and the food on site is good. There was no alcohol available at all which wasn't advertised or communicated before we arrived, but that seems to be common at present in Sri Lanka generally, we could buy from the shops in Trinco and bring it back if required.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

2/10 Terrible

Thetraveler, Washington DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately hotel is nothing what is displayed on the photos. The facilities are very old and poorly maintained. Inside the rooms the air conditioner vents are full of mold. The bathroom and the beach towels have several holes, worn out and some have some large stains (not sure if they were even washed). Hotel services are very overpriced, they take advantage of the tourists for the restaurant prices since there are not many restaurants nearby.
Stayed 3 nights in Sep 2018

2/10 Terrible

Kugaeasan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad management stuff
Management heads are very rude and they charged extra after we booked and paid. They didn’t ajust with anything. But the service boys did a good job they were very helpful. Also the guy called Fiaz at the front desk was good.
Stayed 2 nights in Jul 2018

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location modern hotel
Great hotel and the most stunning location you can dream for, rooms stunning and large although sea view is actually partial sea view due to trees. Breakfast buffet is good but evening very average. Internet access is terrible worst we have had in Sri Lanka. Limited sun beds. Staff are totally amazing cannot do enough to help and oh did I say how amazing the location is, the beach is one of the best I have been to. Try to book mid week as there appeared to be less children then.
Stayed 2 nights in Jul 2018

10/10 Excellent

Nerida, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days of perfect R and R
We loved our relaxing time here. Staff were very friendly. Room was very comfortable although outlook could have been nicer (we had a garden view room with not much garden to view!). We were a family of 5 so had two rooms next to each other. Only improvement could be that housekeeping come to make beds earlier in the day. They always came at about 5-5.30pm which we didn't like. Breaky was great and heaps of food to choose from. Pool and lounge area was lovely. We ate a the hotel a couple of nights and had the lovely buffet dinner. Not close to any other restaurants (need to drive there) Beach and water was devine. Would definitely recommend a visit.
Stayed 4 nights in Jul 2018

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

DICK, LOS ANGELES.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXPENSIVE BUT GOT A GOOD DEAL.
FOOD GREAT. BEACH GOOD. ROOM BRILLIANT. STAFF VERY NICE.
Stayed 3 nights in Apr 2018

10/10 Excellent

jyoti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheer Indulgence
An amazing property. You can forget the world and immerse yourself in sheer pleasure of doing nothing. The staff is amazing and their little personalised gestures made our stay memorable. The room s are very spacious and well equipped. The swimming pools were well maintained with nice covered cabanas. The pool ends in one of the cleanest virgin white sandy beach of the world. The hotel has arranged nice recliners at the beach under the shade of trees. The hotel provides you services at the pool and the beach. The boats for snorkelling at Pugeon Island are available at the hotel beach. A good WiFi access is available at all places, including the beach recliners. The hotel provides buffet breakfast, but as it was low season we the breakfast was unlimited a-la-carte, very well prepared and with a good spread. We did not try the lunch and dinner as we were busy exploring the local food joints to taste the local delicacy. The only problem is commuting from the hotel to see the local neighborhood; we had a self drive car rental so it helped us in exploring the area. But if it is indulgence you are looking after, why bother, just enjoy the hotel, it's large expanse of green and the beach. Go for full board and enjoy this paradise. We are going again...soon

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the peace and quiet

10/10 Excellent

Tholal, maldives

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to the beach
So far the best hotel that I have stayed good staffs and the food is awesome just love it ❤️
Stayed 1 night in Dec 2017

8/10 Good

Thilak

Liked: Staff & service, room comfort
It's much better hotel. Cleanliness in average. AC needs to main restaurant.
Stayed 2 nights in Sep 2017

10/10 Excellent

Thanushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with an amazing pool and beach.
It was a pleasant stay. Staff were very friendly. Lovely hotel, well maintained.
Stayed 2 nights in Sep 2017

8/10 Good

Sandy, London

Liked: Staff & service, room comfort
Great hotel perfectly placed for Pigeon Island
Anilana is a really comfortable hotel with great pools and perfect access for trips to Pigeon Island. The staff were exceptionally helpful and the great food was varied.

6/10 Okay

Sze Ling

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

stephen, Karratha, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel incorrectly described!
Lovely hotel. Greeted by the manager on arrival. Fantastic staff who are very friendly and helpful. On Hotels.Com the hotel was promoted as having a gym, beach bar, and a sky lounge (top floor). On arrival we were advised the gym was still under construction. The Sky Lounge and Beach bar were both closed!!! Are you kidding??? A beach hotel with no beach bar? Huge disappointment. The gym was very important to us.. Very bad show Hotels.com. Either hotels.com are slack or the hotel have not properly updated their details. Either way, not good enough from this website or the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We were only going to stay 1 night but ended up staying 2. Didn't want to leave! Room was huge, clean, and comfortable. The pools and beach were very nice as well.

10/10 Excellent

Sivarajah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chris, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous hotel
Hotelwas superb from checking to check out. Very friendly capable staff. GM came and introduced himself, had a nice chat and he asked for feedback. Chef also visited our dining table to chat and requested feedback. They are interested and motivated to improve in any way. The grounds, pools, beach areas were maintained verywell. Wait staff helpful& knowledgeable but at times slow. Food & drink selections plentiful& presentation was lovely. The bedding was top of the line and the mattress was THE most comfortable I have ever slept upon. Kudos to the Anilana for a 5 star stay. We will return for sure.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Room was spacious & comfortable. Bathroom however was disappointing. Shower looked as if it hasn't been cleaned for months! Staff were ok. Pool was great & beautiful beach view from there.

10/10 Excellent

Monica, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Nilaveli
Very nice hotel! The service is outstanding!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location away from tourist site.
The power shower in the delux spacious bathroom was the best part of my stay. A very comfy bed and a sea view room with balcony added to the comfort of this hotel. Breakfast was a great variety of everything for all. I had in room dining in the evening and the jumbo prawns were delightful. The menu changed daily and the staff were very friendly. Only downside was the stained towels in the bathroom. Also, the spa closes at 6:30 I think that is too early, and the air con is so strong it was freezing, I couldn't have a treatment because it was far too cold and at 5:30 she said she coul not fit me in because the clos in an hour.

10/10 Excellent

Zen, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront
Anilana delivers on all fronts; especially the beach front. Great design means it feels like you are the only one there and the staff treat you as though you are as well. A wonderful place

8/10 Good

GISELA, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For that luxurious part of your trip...
The hotel is pretty new and still well kept. Service is attentive but there is some small details here and there. However they are receptive and react in case of complaints/comments from the guests.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good serves.....................................................

10/10 Excellent

S desilva, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
This hotel maintains its high standards in every possible way. It allows the visitors to make their holiday memorable.The view of the hotel is fantastic.We had a great dining experience with a great variety of dishes.The staff is friendly and helpful.

10/10 Excellent

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hade bokat sex nätter men var tvungna att ge oss av ( hals över huvud) pga utegångsförbudet så vi var tvungna att åka tillbaka till den adress vi kom från. Så endast tre dagar med sol och bad så vi är jätteledsna. Ett mycket bra hotell som vi gärna återvänder till
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
+ Lage am Strand, bemühtes Personal, WLAN überall - Verfügbarkeit von Produkten im Restaurant, recht abgelegen
Stayed 5 nights in Mar 2020

8/10 Good

frederic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacances en famille, tres bel hotel avec piscine de reve, personnel charmant aux petits soins.
Stayed 2 nights in Feb 2020

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시 선택하고 싶은 호텔
비수기에 4박 이용했어요. 사람이 없어서 너무 한가하고 조용했어요. 직원들도 친절하고요. 트링코말리 시내에서 좀 떨어져 있지만, 다시 또 한가한 시간을 즐기러 가고 싶네요.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumige, gut eingerichtete, saubere und schöne Zimmer. Sehr gutes Frühstücksbuffet. Extrem freundliches und hilfsbereites Personal. Außenanlagen gepflegt. Unmittelbarer Übergang zu einem sehr schönen und sauberen Strand. Was gefehlt hat, war ein Fitnessraum.
Stayed 4 nights in Jul 2019

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paisible
A part quelques problèmes d’insectes le premier soir dans la chambre, l’hôtel est parfaitement situé sur l’an plage calme de Nilaveli, et dispose de deux énormes piscines. Le personnel est serviable. Le bateau pour la merveilleuse Pigeon Island est a littéralement SUR la plage de l’hôtel. Bref... Parfait !
Stayed 3 nights in Apr 2019

10/10 Excellent

Eivind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Anilana
Helt utsøkt hotell med super service på stranda i Nilaveli. God mat, fantastisk service og ei hel strand(nesten helt for deg selv - ihvertfall når vi var der i mars). Er du heldig så dukker det også opp noen aper på stranda. Super plass som virkelig kan anbefales.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig hotel, vriendelijke en behulpzaam personeel, a la carte eten is heerlijk en voldoende keuze. Misschien wat afgelegen voor sommigen, voor ons een bewuste keuze.
Stayed 4 nights in Mar 2019

10/10 Excellent

XUSHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
惊喜难忘的假期
酒店的设施和舒适都称不上一流，但是服务却格外贴心。 同行的好友恰好过50岁生日，按老经验，和酒店前台和餐厅打招呼询问是否可以安排一个蛋糕。出入意料的是，除了免费的蛋糕外，他们一再询问还需要什么额外的服务。几经沟通后，花了一些小钱，酒店帮朋友的50岁生日办成了小型烟火晚会，给朋友留下了惊喜难忘的假期。经主动的反复确认，还在蛋糕上写上朋友的中文小名，这服务绝对细致到位。 另外餐饮也很不错。入住当天是周末也是当地的公众假日，客人比较多，晚上正赶上烧烤自助餐。本还在纠结是否要吃自助餐，餐厅服务人员及时提醒我们不要错过，性价比果然很高，小青龙吃到吃撑。 美中不足的是，WIFI支持需要大大提高改善。房间几乎没法收发照片，只能坐在大堂里收发，且很慢。
Stayed 3 nights in Sep 2018

8/10 Good

Xabier

Liked: Cleanliness, staff & service, room comfort
Un 5 estrellas con alguna de regalo
Es muy agradable si bien es un poco incómodo tener wue pasar por recepción y comedores para ir a la piscina o a la playa. La piscina bastante sucia lo cual nos sorprendió. Personal muy amable y lo mejor la habitación, con la cama enfrente de una amplia cristalera pudiendo ver el mar aunque de lejos.
Stayed 3 nights in Oct 2018

8/10 Good

desiree, Den Bosch

Liked: Room comfort
Heerlijke bedden
Fijn hotel aan t strand. Fijne ruime kamers, Heerlijke bedden. Hotel is hier en daar wat gedateerd, sporen van achterstallig onderhoud. Prijs kwaliteit is daarom niet goed. Op alle reeds hogere prijzen in het hotel komt 30% surcharge, dit is te gek!
Stayed 3 nights in Jul 2018

10/10 Excellent

Juliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett riktigt bra hotell
Hade tre nätter på hotellet, rymliga rum, rent och fräscht. Sjyst poolområde, dock va inte poolbar eller rooftop öppen då det va lågsäsong. Bra service och vänlig personal...
Stayed 3 nights in Jun 2018

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Anilana Nilaveli
Totally amazing to end our backpacking travel here. The rooms were clean, fresh and smelled so good! However, some of the wall socklets didn't function in my room, neither did the blow drier. The wi-fi was quite lame. The pool and pool area was very nice and if one wants to bathe in the ocean it's just 2 minutes walk. The food served at the hotel was really good, both dinner and breakfast. The service personnel were very nice, helpful and really service minded. The location of the hotel was 10 km away from Trincomalee, so it was quite difficult to find it by taking the bus, but finally we managed to reach the destination. I could really recommend this hotel!! It was really good if you just want to relax near the pool and have good food. Unfortunately, the hotel didn't have any spa facilities but the service desk recommended one nearby.
Stayed 3 nights in Jun 2018

6/10 Okay

Armin, Kiel

Liked: Staff & service, room comfort
Disliked: Cleanliness
Schöne Anlage mit Poolbereich und Hotelstrand
Die Anlage ist empfehlenswert, allerdings liegt sie sehr abseits und der Ort Nilaveli ist nicht unbedingt den Gästen zumutbar. Geschäfte und Restaurants sind gewöhnungsbedürftig. Am Abend ist auf die eigene Sicherheit zu achten. Ausflüge sollten nur mit Begleitung und Fahrdienst unternommen werden. Es gibt einen hervorragenden Strandabschnitt, der leider durch sehr viel Plastikmüll überschwemmt ist. Darum kümmert sich in Sri Lanka wohl keiner. Am Müllproblem am Strand und in den Ortschaften müssen die Sri Lankis noch viel arbeiten.
Stayed 8 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Enttäuschend - wir sind 2 Tage früher abgereist
Disappointing stay, left 2 nights earlier We booked this expensive resort hotel as a highlight of our sri lanka tour. After staying at the nice resort cinnamon blu in Trinco, it was a disapointment to arrive here (no spa, no poolbar, no rooftop bar, not the standard of a 4* hotel). No one showed us the room, so we had to guess where it could be...But we liked the spacious room, the pools and the beautiful view of the ocean. The requested vegan meal (due to milk allergy) was only possible after many explanations and misunderstandings. We talked to the manager about the disapointments during our stay (day 2/5). We asked for a 1 night refund and should receive it. Unfortunately there were many things at the hotel which were promised but didn’t exist. The manager told us that the promised things on their homepage were wrong because the homepage is managed in India..? (that’s why they promise Spa, pool bar and so on) As we still felt so uncomfortable after our talk and things didn’t change, we decided to leave after 3 nights instead if staying 5. The service staff is kind and tried really hard to make us happy. It just seems as the hotel as a whole doesn’t work. We were very sad that it ended up like this as we payed a lot lot lot of money (compared to that cinnamon blu costs the half of it...) and couldn’t enjoy our stay at all. If you don’t feel welcome as a guest, it doesn’t help if you’re staying in a stylish place...
Stayed 5 nights in May 2018

8/10 Good

Katsuyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かなビーチリゾートホテル
レンタカーでコロンボの空港から伺いました。途中ダンブッラの洞窟寺院と、シギリヤの遺跡に寄って来たので、1日で7時間移動して夜に着きました。ホテルはトリンコマリーから車で30分程度走った北にあり、環境は抜群、プライベートビーチも最高でした。ただ、周囲に何もないので、夜の到着はGPSが無いと難しい事と、買い物に出るには不便です。市場で買ってきた大きな魚を調理して頂き、いい思い出となりました。ありがとうございました。

6/10 Okay

たなか, 品川区

Liked: Staff & service
Disliked: Property conditions & facilities
レストランは良し！
施設は古いですが、レストランの食事は美味しいです。 ホテルの外に出ずに過ごせます。 冷蔵庫を何度か交換してもらいましたが、飲み物は冷えませんでした。
Stayed 3 nights in Apr 2018