1 Bedroom Beach House | Beach/ocean view
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Reviews of Top Mast Resort

2.5 out of 5
Top Mast Resort
209 Shore Rd, North Truro, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 440 out of 653 reviews" "
Rating 8 - Good. 165 out of 653 reviews" "
Rating 6 - Okay. 34 out of 653 reviews" "
Rating 4 - Poor. 8 out of 653 reviews" "
Rating 2 - Terrible. 6 out of 653 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Fabulous location. Great view. Perfectly adequate room.
Stayed 2 nights in May 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very clean! We were there in early May so we didn’t get to enjoy beach! It was nice having a small kitchen! Great location! Never used tennis courts or swimming pool! I would come back!
Stayed 2 nights in May 2024
Response from Top Mast Resort on May 16, 2024
Thank you for the great review and for acknowledging the cleanliness of our property. This is our 54th season and we strive to ensure that our property is well-kept and provide the true Cape Cod vibe that we are known for. We are happy that you had a great stay overall and look forward to your next stay with us.

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Top Mast Resort on May 15, 2024
Thank you for the five star rating!

10/10 Excellent

alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in May 2024
Response from Top Mast Resort on May 6, 2024
Thank you for the great review!

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent hotel
Stayed 1 night in May 2024
Response from Top Mast Resort on May 5, 2024
Thank you for the great review!

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and i loved the beachy feel inside the room. Everyone was very kind and helpful. I would definately recommend this location to others.
Stayed 1 night in Oct 2023
Response from Jason Silva- Owner on Oct 21, 2023
Hi Debra,Thank you so much for the great review! I will let our staff know that their efforts were appreciated, and we hope to see you at the Top Mast Resort again in the future.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great views. Comfortable and clean. Staff pleasant. Reasonable cost. Close to everything
Stayed 3 nights in Oct 2023
Response from Top Mast Resort on May 15, 2024
Hi Eileen, Thank you for a great review! We will let our staff know that they made your stay memorable.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were INCREDIBLE. They were so friendly and professional, they made our stay memorable. A beautiful spot and a good price.
Stayed 1 night in Oct 2023
Response from Top Mast Resort on Oct 19, 2023
Hi Kate, Thank you for the great review! We will let our staff know that they really made your stay a memorable one and hope to see you again at the Top Mast future!

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tastefully decorated. All appliances and plumbing fixtures worked well. Good Cafe on premises. Good room size and comfortable beds and pillows.
Stayed 3 nights in Oct 2023
Response from Jason Silva-Owner on Oct 19, 2023
Hi Tim,Thank you so much for the great review! It looks like we met all your needs during your stay with us, and hopefully we will see you back at the Top Mast in the future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location and hotel. I will be back!
Stayed 1 night in Oct 2023
Response from Top Mast Resort on Oct 15, 2023
Thank you for the great review! We are happy that you enjoyed your stay, see you in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Top Mast Resort on Oct 14, 2023
Hi Joseph, Thank you for taking the time out to review our property, and we hope to see you in the future.

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. But I probably would have preferred roe us to be able to walk to Provincetown. But that was only due to weather. The only cafe/restaurant was not so good.
Stayed 2 nights in Oct 2023
Response from Jason Silva- Owner on Oct 13, 2023
Hi Amanda,Thanks for the great review. There is a shuttle that runs into P-Town every 30 minutes during the summer, and less frequently in the offseason in case this might help with your future plans if staying in the area. Hope to see you again at the Top Mast!

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
The bed was terrible. Needs new mattress and bed springs. The couch/sofa was very soft and hard to get out off.
Stayed 2 nights in Oct 2023
Response from Top Mast Resort on Oct 10, 2023
Thank you for taking the time to write a review following your recent stay. We are disappointed that you were not completely happy with your stay. We do appreciate your comments and feedback. However, we would have loved if you mentioned this to us at the office as we do have spares for everything or we would have been happy to relocate you if possible. We will continue to work on these issues to ensure all of our guests have a wonderful stay with us.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Top Mast Resort on Oct 10, 2023
Thank you for the great review!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cape cod getaway
Love this hotel.very clean.perfect view and beach right out our door.restaurant was right across the street and was very good.the girls in the lobby were very friendly and helpful.will be back next year
Stayed 2 nights in Oct 2023
Response from Top Mast Resort on Oct 6, 2023
Thank you for the great review!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Oct 5, 2023
Thank you for the great review!

2/10 Terrible

Verified traveler

Disliked: Room comfort
I had a room next to the workers apartment and u could hear them on the other side of the wall at 5:30am.Very loud and disrespectful not worrying about other guests.
Stayed 1 night in Oct 2023
Response from Top Mast Resort on Oct 4, 2023
Thank you for the review,. It is quite unusual for us to receive feedback of this nature! We truly apologize for the great inconvenience and we will definitely be looking into this.

10/10 Excellent

Joseph, Newtown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 3 nights in Sep 2023
Response from Top Mast Resort on Oct 3, 2023
Thank you for the great review!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty average property. Staff was very friendly and helpful.
Stayed 1 night in Oct 2023
Response from Jason Silva-Owner on Oct 3, 2023
Hi David,Thanks for the review, and we are happy that the staff here made your stay an enjoyable one. We are constantly doing upgrades throughout the property and hope to see you here again in the future.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant room across the street from the waterside main hotel was very clean, comfortable and quiet. Seating area with fridge and microwave allows simple meals. Staff very professional and kind. Excellent location.
Stayed 1 night in Oct 2023
Response from Top Mast Resort on Oct 2, 2023
Thank you for the great review!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Oct 2, 2023
Thank you for the great review!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Top Mast Resort on Sep 30, 2023
Thank you for the five star review!

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Sep 28, 2023
Thank you for the great review!

10/10 Excellent

shawna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Sep 26, 2023
Thank you for the great review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing view, wonderful location, the resort has everything you would want. The restaurant was fab. It is an older property but it is well maintained. My only complaint would be the condition of the slider on the balcony, the slider was stiff to move and the screen was binding and would fall off. I loved that we had a full-size fridge, and although we didn't make use of the cooktop, the kitchen was well-supplied and the beds were comfy. We'll want to stay here again.
View From Our Room
Sunset
Can't beat the view
Balconies facing the private beach
Stayed 2 nights in Sep 2023
Response from Top Mast Resort on Sep 20, 2023
Thank you for the great review! Due to our close proximity to the beach, mechanical items tend to become a bit stiff. However, we are always ready to apply a little WD- 40, which never fails to do the trick. We look forward to your next stay with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, met our needs for a brief one night stay. Location is excellent.
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Sep 20, 2023
Thank you for the great!

10/10 Excellent

Antonio, north reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfront
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Sep 18, 2023
Thank you for the great review!

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Sep 18, 2023
Thank you for the great review!

8/10 Good

SYED HUSAIN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Verygood
Stayed 1 night in Sep 2023
Response from Jason Silva-Owner on Sep 17, 2023
Thanks for the review Syed! We always like to see that our guests our enjoying their stay with us, and we hope to see you at the Top Mast resort in the future!

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars!
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Sep 15, 2023
Thank you for the great review!

10/10 Excellent

Cynthia Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time !
Clean and just fine ! The front desk should ask if you need shampoo and conditioner ! Other than that a great experience !
Stayed 3 nights in Sep 2023
Response from Top Mast Resort on Sep 15, 2023
Thank you for the great review!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best part! Plus the indoor pool hot tub and sauna are amazing as well!!
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Sep 14, 2023
Thank you for the great review!

8/10 Good

Loretta, Edmonton

Traveled with partner
Liked: Staff & service
A decent property. The woman who checked us in was very pleasant, knowledgeable and extremely helpful.
Stayed 1 night in Sep 2023
Response from Jason Silva-Owner on Sep 14, 2023
Hi Loretta,Thank you for taking the time to review our property. We have a few women that run our front desk and I will make sure that they all know that their efforts are appreciated.Hope to see you at the Top Mast Resort again!

10/10 Excellent

Maria, New York

Stayed 1 night in Sep 2023
Response from Top Mast Resort on Oct 5, 2023
Thank you for the great review!

10/10 Excellent

Jeff

Stayed 1 night in Sep 2023
Response from Jason Silva-Owner on Oct 3, 2023
Thanks for the great review Jeff! We appreciate hearing from our guests, and we hope to see you at the Top Mast in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Cape Cod getaway
You're paying for the views...the hotel is dated and needs a serious renovation...but again...the views alone is worth the stay...yes...you're literally on the water...staff was amazing...very courteous and efficient...
Stayed 1 night in Sep 2023
Response from Jason Silva-Owner on Sep 13, 2023
Hi Charles,Thank you for the review and the recommendations. I will let the staff know that their efforts were appreciated. We are constantly performing renovations on a property wide phased approach, but it appears that you may been in one of the rooms we have not reached yet. I apologize it wasn't up to your standards, and hopefully we will see you here in the future, and please ask for a newly renovated room. Thank you!

10/10 Excellent

Mary F.

Traveled with partner
Liked: Cleanliness, staff & service
The women in the Reception Office were extremely helpful, pleasant and welcoming!
Stayed 2 nights in Aug 2023
Response from Top Mast Resort on Sep 8, 2023
Thank you for the great review!

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Top Mast Resort on Sep 7, 2023
Thank you for the great review!

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for simple, clean, friendly staff and lots of amenities for the area, this is it! Don’t expect a 5-star resort, but this is a bit of a throw back in time. We visited with our 2 young children. They loved the indoor pool!! My husband and I loved being right on the beach, having a small kitchen, the cleanliness of the entire resort and the friendliness of the staff. It was our first time visiting, but we’ll definitely be back!
Stayed 2 nights in Sep 2023
Response from Top Mast Resort on Sep 7, 2023
Thank you for the review!It is our intention to preserve the authentic Cape Cod experience we provide for our guests. We have been around for over 50 years and strive to preserve to this charm our guests have come to love. We are truly elated that you had a great time and we look forward to your next visit with us .

10/10 Excellent

Servet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunset
It was a one night getaway and the place was a gem. Clean, comfortable and the best sunset view from our balcony
Stayed 1 night in Aug 2023
Response from Top Mast Resort on Sep 1, 2023
Thank you for the great review.Nice photo!

8/10 Good

Howard, Westfield

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Topmast was a great last minute choice while I worked on the Cape. The pool, tennis court, and proximity to the beach are all preferred amenities in like properties. The garden view room was quaint, but functional with 2 queen beds. The refrigerator and microwave in the room were handy when we were hungry for the leftovers from the the café next door.
Stayed 2 nights in Aug 2023
Response from Top Mast Resort on Aug 19, 2023
Thank you for the great review!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Top Mast Resort on Aug 14, 2023
Thank you for the great review!

10/10 Excellent

Julie

Traveled with partner
Liked: Amenities
I would stay here again! The property is a beautifully maintained beachside complex, close to P-Town and Wellfleet. I felt very safe and had a quiet night’s sleep. The staff is super nice and friendly. Top Mast is Top Notch!
Stayed 2 nights in Jul 2023
Response from Top Mast Resort on Aug 1, 2023
Thank you for the great review!

10/10 Excellent

Shai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Top Mast Resort on Jul 23, 2023
Thank you for the great review!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch
It was a great time. Only spent one night as they didn’t have any other vacancies. I would have stayed longer. It was a last minute get away. I will definitely be back
Stayed 1 night in Jul 2023
Response from Top Mast Resort on Jul 22, 2023
Thank you for the great review!

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Top Mast Resort on Jul 21, 2023
Thank you for the five star rating!

6/10 Okay

Aimee

Stayed 1 night in Jul 2023
Response from Top Mast Resort on Aug 1, 2023
Thank you for taking the time to rate our resort.

10/10 Excellent

Lise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vers charming. Vers Nice place. Highly recommended
Must change for new mattress.
Stayed 1 night in Jun 2023
Response from Jason Silva- Owner on Jul 4, 2023
Thanks for the great review Lise! We appreciate the feedback. We do have spare mattresses on site as some of our guests prefer either a harder of softer mattress, and we try and accommodate those requests when able, even during the current stay.We hope to see you at the Top Mast again in the future, and if there is anything during your stay that needs attention please let the office know.

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
While i was able to stay for only one night, it was wonderful. The staff was so friendly and helpful. I enjoyed the food and their friendly staff at the restuarant on the property. The room was very clean. I stayed in a garden view room but had a wonderful view of the ocean and only a short walk across the street to it. My room smelt a little mildewy but left the windows open and it was okay. I visited an ocean view room and it did not have that issue at all. I loved the resort and will be back soon for longer stays. Thank you!
Stayed 1 night in Jun 2023
Response from Top Mast Resort on Jun 30, 2023
Thank you for taking the time to write this review!We will do some investigating regarding the room you stayed in; as cleanliness and good air quality is a priority. We hope to see you in the future.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Top Mast Resort on Jun 17, 2023
Thank you for the great review!