We sincerely apologize for the numerous issues you encountered during your stay. Your detailed feedback is invaluable, and we regret that these concerns impacted your experience. We appreciate your patience and understanding in bringing these matters to our attention. We will thoroughly investigate and address each issue to ensure a more pleasant stay for future guests. Thank you for your feedback, and we hope to have the opportunity to provide you with an improved experience in the future.

Thank you for visiting our home, Benjamin. We are sorry to hear about any disappointment. We have repaired the fridge leak and sink handle. We have reviewed the home and no rodents were found. We do frequently check and treat our homes for pest control. We apologize for any confusion with the dishwasher pods left. There is no dishwasher, and no dishwasher noted on the listing. We hope to host you again in the future.

Brian, we apologize for the service issues that impacted your visit. We appreciate you sharing your feedback and concerns with us directly following your stay in order for us to address the areas in need of attention throughout the home. We will work with our local team to ensure these items are corrected for future guests, and we hope for an opportunity to provide you with an exceptional vacation experience in the future!

Hello, We apologize that you had difficulties getting in contact with us as we are currently handling a higher than normal guest communication. Our guest service agents are working as quickly and diligently to help our guests. We apologize the home was not at our high standard of cleanliness that we hold ourselves too. We do hope you will give us another chance to impress you in the future.