8/10 Bueno
Vicky P., Philadelphia
11 abr. 2024
Le gustó: Limpieza
Amazing staff!
We came with a group of 6 adults/6 kids. Palmera Travel did great job managing the property prior and during our stay. They communicated with us months before our arrival and assisted with booking our boats, dinners out, tea times and spa treatments, etc. We had a larger group of 25 people and they were instrumental in getting us reservations for the large group. We also had a dinner for 25 people at the house that was great.
I cannot say enough about the staff. The Housemanager was amazing as was the Butler Memin (and Carlos). Memin was so nice to the kids, making them daiquiris whenever they asked. We also had people in our group get sick from stomach bug and the chef was so sweet, she made everybody a special tea to settle their stomach.
The house is set up well with an additional seating area for people (with a TV) across the pool. This allows adults area away from kids. There is also a small media room for kids to watch TV. The house has very interesting decorations which may not be everyone’s style but the rooms were comfortable and well air-conditioned. We did have trouble with a few showers not getting hot or cold. The round seating table would not fit our entire group.
We did have trouble with our golf carts, so I would recommend renting a third golf cart because for some reason we had trouble with our golf carts charging and ended up having to abandon them a few times.
I would say this is a great house to rent, mainly for the set up and wonderful staff!
Vicky P.
Se hospedó 7 noches en marzo de 2024