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Hello,Thank you for your feedback!! We are glad you enjoyed your stay with us as we always strive for excellence. Thank you for choosing to stay at our hotel and we hope you will visit us again soon!Sincerely, Simran S.
The staff was very responsive to requests. This property is located near a lot of dining options and stores. It's very close to the airport and they have a shuttle that is very responsive to picking up and dropping off guests. Just ask the front desk to arrange transportation.
Mark
Stayed 2 nights in Mar 2024
Response from Simran S. on May 13, 2024
Hello,Thank you for your feedback!! We are glad you enjoyed your stay with us as we always strive for excellence. Thank you for choosing to stay at our hotel and we hope you will visit us again soon!Sincerely, Simran S.
Hello,Thank you for your feedback!! We are glad you enjoyed your stay with us as we always strive for excellence. Thank you for choosing to stay at our hotel and we hope you will visit us again soon!Sincerely, Simran S.
Friendly staff, plenty of shopping & dining options nearby. Second time staying here and will return
Grazia
Stayed 1 night in Mar 2024
Response from Simran S. on May 13, 2024
Hello,Thank you for your feedback!! We are glad you enjoyed your stay with us as we always strive for excellence. Thank you for choosing to stay at our hotel and we hope you will visit us again soon!Sincerely, Simran S.
Great hotel. The rooms are clean and updated. The only drawback was the forest clearing outside of my room, but there is not much they could do about that. I'll definitely be coming back
Dear Japhonia,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Office ManagerReneka Rowland
I enjoyed my stay at the hotel. I would definitely stay again. It’s away from almost everything but close to everything if that makes sense if you’re just there to relax. It’s walking distance from most restaurants and shop. The staff is friendly and the continental breakfast was good
Rebecca
Stayed 4 nights in Feb 2024
Response from Reneka Rowland on Feb 26, 2024
Dear Rebecca,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Office ManagerReneka Rowland
Dear Dupree,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Office ManagerReneka Rowland
4/10 Poor
Lana
Feb 20, 2024
Lana
Stayed 1 night in Feb 2024
Response from Simran S. on May 13, 2024
Dear Thank you for taking the time to tell us about your experience at Holiday Inn Express Brier Creek Raleigh, NC.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Express. Sincerely, Simran Sandhu
10/10 Excellent
Jennifer
Business traveler
Feb 15, 2024
Liked: Amenities
Really enjoyed the gym and pool
Jennifer
Stayed 1 night in Feb 2024
Response from Reneka Rowland on Feb 26, 2024
Dear Jennifer,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Office ManagerReneka Rowland
Dear Shoon,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Office ManagerReneka Rowland
Great room. New outlets could not be used. The safety device did not let me plug in my devices.
Alexander
Stayed 2 nights in Feb 2024
Response from Reneka Rowland on Feb 26, 2024
Dear Alexander,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Office ManagerReneka Rowland
Dear Ryan,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Office ManagerReneka Rowland
10/10 Excellent
Lisa
Feb 4, 2024
Lisa
Stayed 2 nights in Feb 2024
Response from Simran S. on May 13, 2024
Hello,Thank you for your feedback!! We are glad you enjoyed your stay with us as we always strive for excellence. Thank you for choosing to stay at our hotel and we hope you will visit us again soon!Sincerely, Simran S.
Dear Brandon,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Front Office ManagerReneka Rowland
I specifically chose this site based on their post of providing airport shuttle, I was in North Carolina for the funeral of a dear friend and was relying on shuttlr service that sadlywas not provided at all. Very, very disappointing, and added to my grief.
The hotel was nice what i didn't like is the room service did not come in and remove towels and give us clean ones or take out the trash.
We had to go down to the front desk to get new towels and even toilet paper. Thank God i brought my own towels.
Stayed here because I had to make a flight from the Raleigh-Durham Airport. Very nice place. Needed the airport transportation. Thank you.
Andrea Levine
Stayed 1 night in Nov 2023
10/10 Excellent
Brandy
Nov 28, 2023
Brandy
Stayed 1 night in Nov 2023
8/10 Good
Roger
Nov 23, 2023
Roger
Stayed 1 night in Nov 2023
8/10 Good
gaal
Business traveler
Nov 20, 2023
Liked: Cleanliness
Disliked: Amenities
Nice quiet street. Great location
gaal
Stayed 1 night in Nov 2023
Response from Simran on Nov 28, 2023
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at gm.rdubc@agshotels.com.Sincerely,Simran Sandhu
8/10 Good
Khris
Nov 14, 2023
Khris
Stayed 1 night in Sep 2023
10/10 Excellent
LaChanda
Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Second time I’ve stayed here and I will continue to. Plenty of parking is great too. Breakfast options could have been switched up. We had the same options all 3 mornings.
Staff looks short as other hotels do nowadays. But it is very effective
yusuke
Stayed 1 night in Nov 2023
Response from Simran on Nov 28, 2023
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express RALEIGH AIRPORT - BRIER CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at gm.rdubc@agshotels.com.Sincerely,Simran Sandhu
The staff was more than friendly and helpful. The beds are extremely comfortable. The complimentary breakfast was good and you did have choices. The only thing that could have made it better was having a hot tub lol