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Reviews of Gold Strike Casino Resort

3.5 out of 5
Gold Strike Casino Resort
1010 Casino Center Dr, Robinsonville, MS

Reviews

8.2

Very Good

Rating 10 - Excellent. 466 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good!
Stayed 1 night in May 2024
Response from Hotel Management on May 20, 2024
We are so glad you enjoyed your stay with us, Chris!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great service! Staff was very friendly!
Stayed 1 night in May 2024
Response from Hotel Management on May 20, 2024
We hope to see you again soon, Chris!

6/10 Okay

James

Liked: Property conditions & facilities
No places to eat.
Stayed 1 night in May 2024
Response from Hotel Management on May 16, 2024
Thank you for your feedback.

10/10 Excellent

Alan Anthony, Huntington Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice as always!
Stayed 3 nights in May 2024
Response from Hotel Management on May 16, 2024
We hope to see you again soon, Alan!

10/10 Excellent

lynnette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was excellent. First time there and checkin was a breeze; staff there was pleasant and helpful as were the bell boys. Staff at area to get your rewards were not pleasant; acted put out when asked questions or for clarification. Used spa services- excellent massage. Omar our waiter at steak house was excellent as well.
Stayed 3 nights in Apr 2024
Response from Hotel Management on May 16, 2024
We are so glad you enjoyed your stay with us, Lynnette!

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on May 16, 2024
Thank you for your feedback, Arthur!

8/10 Good

Jessica

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2024
Response from Gold Strike Casino Resort on May 14, 2024
Thank you for the review, Jessica!

10/10 Excellent

mickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and casino were very clean and comfortable. We ordered 2 breakfasts from Sweet Tea. It took 30 minutes to receive it. No body was in front of us.
Stayed 3 nights in May 2024
Response from Gold Strike Casino Resort on May 14, 2024
Hello, Mickie. Thank you for the feedback regarding our restaurant Sweet Tea.

6/10 Okay

Andrea

Traveled with partner
The room was old worn furniture with a tiny old bathroom. Housekeeping needs help! Just not a good feeling , will not stay here again.
Stayed 1 night in May 2024
Response from Gold Strike Casino Resort on May 14, 2024
Hello, Andrea. We are sorry you didn't enjoy your latest stay. We value your feedback and will share it with our hotel team accordingly. Thank you.

10/10 Excellent

Melissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member I had the pleasure of interacting with was so helpful, nice, smiled and genuinely seemed to enjoy interacting with all the guest, including my family and I. Thank you!!!
Stayed 1 night in May 2024
Response from Gold Strike Casino Resort on May 7, 2024
Hello, Melissa. Thank you for taking the time to leave a review about your recent experience! We’re glad to hear you enjoyed yourself and hope you’ll come back to visit us again soon.

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay at Gold Strike. Machines were very tight. Same with other casinos in area. Fun trip but came home broke. Win some- lose some. Mostly lost.
Stayed 2 nights in Apr 2024
Response from Gold Strike Casino Resort on May 7, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Laura, Bartlett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time !
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Hi, Laura! Thank you for taking the time to write a review about your recent experience! We’re glad to hear you enjoyed yourself and hope you’ll come back to visit us again soon.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in room in a hotel that has several restaurants. No way to heat up leftovers
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Thanks for your feedback, Kevin! We will pass your review along to our team.

8/10 Good

Meaghan

Disliked: Staff & service
All staff interactions were terrible. Everyone was miserable, and couldn’t get a hello if I tried. They all looked miserable as well.
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Thanks for your feedback, Meaghan. We will pass your review along to our team.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Denise, Montgomery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Access to the Casino
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your feedback. We are happy to hear you had positive experience with our resort. We hope to see you again soon!

4/10 Poor

Shelly

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They did not have the room I reserved and weren't willing to explain or accomodate. There was no fan in the bathroom so shower steam and odor was an issue. The employee that checked me in was one of the rudest, uncaring people I have ever encountered.
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Hi Shelly, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

10/10 Excellent

Morris, Hot Springs

Traveled with family
Great experience !
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review, Morris! Have a great day!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Hello, Betty! Thank you for taking the time to write a review about your recent experience! We’re glad to hear you enjoyed your stay, and hope you’ll come back to visit us again soon.

10/10 Excellent

Carolyn

Liked: Staff & service, property conditions & facilities
Happy with everything & had a great time, t Thank you
Stayed 3 nights in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your feedback. We are happy to hear you had a positive experience with our casino. We hope to see you again soon!

10/10 Excellent

Tomokazu

Stayed 2 nights in Apr 2024
Response from Gold Strike Casino Resort on May 7, 2024
Thank you for taking the time to leave a review about your recent experience! We’re glad to hear you enjoyed yourself and hope you’ll come back to visit us again soon.

10/10 Excellent

MIRLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 2 nights in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review, Mirla! Have a great day!

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Tunica area
Stayed 2 nights in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Hi, Danna! Thank you for taking the time to write a review about your recent experience! We’re glad to hear you enjoyed yourself and hope you’ll come back to visit us again soon.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had fun gambling
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review. We are happy to hear you had a positive experience with our casino. We hope to see you again soon!

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, amenities
The room was very dusty especially under the bed. Safe was broken.
Stayed 2 nights in Apr 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Hi Lisa, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking the time to review us!

10/10 Excellent

Ken

Business traveler
Liked: Staff & service, property conditions & facilities
Other than losing in the casino, the hotel was great
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review! Have a great day!

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was friendly. The slots were not so friendly
Stayed 1 night in Apr 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for rating your recent experience! We appreciate your feedback and hope you visit us again soon!

4/10 Poor

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most employees are very friendly. Only had one that had an attitude.
Stayed 1 night in Mar 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Hi Tim, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

4/10 Poor

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was a complete jerk
Stayed 1 night in Mar 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Hi Jason, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

6/10 Okay

sunhee

Stayed 1 night in Mar 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Hello, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

10/10 Excellent

Megan

Stayed 1 night in Mar 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review, Richard! Have a great day!

8/10 Good

Lori

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay. We had a good time, but there were a few miscomunications among the staff when we were reserving things and trying to pay. Cash is not always accepted. The spa wouldnt let me pay in cash, when I had called ahead of time to ask, and they said they did. Then we called the front desk for an extra blanket, they forgot about us, and we had to call again. Otherwise, we had a good time.
Stayed 2 nights in Mar 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Hi Lori, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for rating your recent experience! We appreciate your feedback and hope you visit us again soon!

4/10 Poor

mark

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Heavy security - metal detectors and rfid scanner? Made you worry about security, and a small 3 blade pocket knife is now considered a weapon. No bell hop or cart available. Clean room. Lots and lots of penny slots, did find some quarter and dollar machines.
Stayed 1 night in Mar 2024
Response from Gold Strike Casino Resort on Apr 30, 2024
Hi Mark, thank you for your review. We would like to improve your experience. You can reach out to our team under the "Contact Us" page on our website with any further comments or suggestions. Again, thank you for taking time to review us!

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Jan 2024

8/10 Good

Chad

Stayed 1 night in Mar 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for rating your recent experience! We appreciate your feedback and hope you visit us again soon!

8/10 Good

Marecia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was quiet
Stayed 1 night in Feb 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everythin
Stayed 1 night in Feb 2024
Response from Gold Strike Casino Resort on Apr 23, 2024
Thank you for your review! Have a great day!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great As the Ads!
Enjoyed the clean crisp room and bed. Bathroom was really great. Public areas were also nice. The all you can eat offerings were generous, varied and tasty.. I even won a little bit of cash !
Stayed 1 night in Feb 2024

6/10 Okay

Fred

Business traveler
Liked: Amenities
Disliked: Staff & service
Staff was not readily friendly or helpful. Beer was $12 a bottle.
Stayed 1 night in Jan 2024

2/10 Terrible

Connor

Disliked: Amenities
Will never be back. Crappy casino and hotel. Go somewhere else in that town.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 19, 2024
I am sorry to hear that your stay was not enjoyable. I would like to hear additional details if possible. Please reach out to the property hotel management if you have a second. Thanks for bring this to our attention.

2/10 Terrible

Jasper

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the small refrigerators sitting on the floor made it extremely difficult to put things in and take out.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to put fridges off floor in rooms
Stayed 3 nights in Feb 2024

6/10 Okay

Jarvis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I visited Gold Strike back in 2015. It was a guys trip. Had a fabulous time and it felt like the hotel and atmosphere was great. So great that I said that I would come back a second time and enjoy it with my wife. Well, finally made it back. I'm not sure if the hotel has changed since I was last there or if I just didn't realize it last time around. But the hotel was extremely smoky. Even though they have signs advising people that there is not smoking in the lobby, people were still doing it without anyone enforcing the rule. One particular night, there was vomit on the floor of one of the elevators that stayed there for hours. We ordered pizza from one of the dining places (I think Sweet Tea) and it was absolutely terrible. The cheese and dough was horrendous. My wife and I ate one slice a piece and threw the rest away. There was a stench in our room. I later learned that the carpet was wet by the fridge as it was leaking water. I learned this near the end of our stay so no sense in complaining. All in all, the hotel wasn't the best. But because we came to watch a show that was being held at the Horseshoe that we enjoyed, as well as enjoying the casino entertainment, the trip was worth it. So I can understand it if others go and would not recommend against it. But I won't be going back... ever!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife had a health problem while in the resort and the staff couldn't have been more helpful and concerned for her welfare. We were very impressed.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Thank you for your great comments. I hope your wife is feeling much better.