4/10 Malo
Barry C.
28 jul. 2025
Rockledge home
We arrived to find multiple issues. There were loose floor boards, a dirty towel folded up with the clean ones & sugar ants on a wall in the kitchen. The biggest issue was that the double sofa bed in the 4th bedroom did not exist. The sofa that was there was not even the sofa pictured in the listing. We were offered a temporay solution of an inflatable air mattress which was deliveredjust before 10 PM. It took several days & many communications to get most of the problems resolved, but only after I contacted VRBO direct & let the host (Beachside) know I had done so. The issue with the sofa bed was never corrected. We have been offered a partial refund but have been told it will take 7-10 business days to process. They required payment in advance & I think they should be able to make an immediate refund. Based on my experience I will believe it when I receive it.
Barry C.
Se hospedó 7 noches en julio de 2025