Courtyard

Reviews of Best Western near Lackland AFB/SeaWorld

2.5 out of 5
Best Western near Lackland AFB/SeaWorld
6855 Nw Loop 410, San Antonio, TX

Reviews

7.4

Good

Rating 10 - Excellent. 388 out of 1007 reviews" "
Rating 8 - Good. 249 out of 1007 reviews" "
Rating 6 - Okay. 161 out of 1007 reviews" "
Rating 4 - Poor. 84 out of 1007 reviews" "
Rating 2 - Terrible. 125 out of 1007 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rosita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the time of breakfast is too early.
Stayed 2 nights in May 2024

4/10 Poor

Sarah

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room looked tidy, but as soon as we walked in it smelt like vape smoke, or just smoke in general. When we had the ac off & on it smelt like wet feet/ smelly feet. The hotel was nice it was just the room smelt like old cigarette or vape smoke, but the customer service was good.
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on May 20, 2024
Hi Sarah! We sincerely apologize for the unpleasant odor you encountered in your room. Maintaining a fresh and clean environment is essential to us, and we regret that we fell short of your expectations in this regard. We will immediately investigate the issues you raised regarding the smell of smoke and ensure that appropriate measures are taken to address them effectively. Additionally, we will reinforce our cleaning procedures to prevent any lingering odors in the future. Thank you for acknowledging the positive aspects of our customer service, and please be assured that your feedback will be instrumental in improving our overall guest experience. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from CC - Guest Relations Manager on May 19, 2024
Hi Luis! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Oo
Stayed 2 nights in May 2024
Response from CC - Guest Relation Manager on May 17, 2024
Hi Kimberly! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

8/10 Good

Aubry

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on May 16, 2024
Hi Aubry! Thank you for sharing your experience. We are delighted to hear that you had a great stay with us.Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent visit. Thank you for choosing our hotel.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what youd expect for the price
Stayed 3 nights in May 2024
Response from CC - Guest Relations Manager on May 15, 2024
Hi Aaron! Thank you for sharing your feedback. We're glad to hear that your experience met your expectations in terms of value for the price paid. Providing a comfortable and satisfactory stay for our guests at a reasonable price is important to us, and we're pleased that we delivered on that promise. If you have any further comments or if there's anything we can improve upon, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jala

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it. If we travel again, this will be our choice.
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on May 15, 2024
Hi Jala! We're thrilled to hear that you enjoyed your stay with us and that our hotel has become your preferred choice for future travels. Your satisfaction and loyalty mean the world to us, and we can't wait to welcome you back for another wonderful stay whenever your travels bring you our way again. Thank you for your kind words and for choosing us as your accommodation.

10/10 Excellent

leonel treviño

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on May 15, 2024
Hi leonel trevino! Thank you for your positive feedback about our hotel. We're pleased to know that you had a good experience during your stay with us. Providing a comfortable and enjoyable stay for our guests is our priority, and we're glad we met your expectations. We look forward to welcoming you back for another pleasant stay in the future.

10/10 Excellent

leonel treviño

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on May 15, 2024
Hi leonel trevino! Thank you for your positive feedback about our hotel. We're pleased to know that you had a good experience during your stay with us. Providing a comfortable and enjoyable stay for our guests is our priority, and we're glad we met your expectations. We look forward to welcoming you back for another pleasant stay in the future.

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities
For the price it was good. It had a few small issues. 1.customer next door smoking marijuana. 2. Toilet broke andxwas only partially fixed.
Stayed 5 nights in May 2024
Response from CC - Guest Relations Manager on May 15, 2024
Hi Colleen! Thank you for sharing your feedback on your recent stay. We apologize for the inconvenience caused by the issues you encountered during your visit. It's disappointing to hear about the disturbance from neighboring guests and the problem with the toilet. We take such matters seriously and will address them promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.

2/10 Terrible

Marcquel

Disliked: Cleanliness, amenities, property conditions & facilities
Room 110: Carpet and bathroom floor was dirty. There was hair in the bathtub when I checked in on 5/3/24. There was flies, mosquitoes and knats in the room. The attendant on the early morning of of 5/5/24 wasn’t very friendly when checking out. He was too concerned being on his cell phone.
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on May 6, 2024
Hi Marcquel! We apologize for the cleanliness issues you encountered during your stay, as well as for any inconvenience caused by the presence of flies, mosquitoes, and gnats in your room. Ensuring a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard. Your feedback regarding the unfriendly attitude of the attendant during check-out will be addressed with our team to ensure that all staff members provide courteous and attentive service to our guests. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly.

10/10 Excellent

Mireya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and good breakfast, microwave and fridge available.
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 30, 2024
Hi Mireya! We're delighted to hear that you found our rooms clean and enjoyed the breakfast offerings during your stay. Providing a comfortable and convenient experience for our guests is our priority, and we're glad that we met your expectations with amenities like the microwave and fridge in the room. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant experience in the future!

6/10 Okay

Dannyra

Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on May 19, 2024
Hi Dannyra! On behalf of our entire team, I would like to apologize if we have failed in exceeding your expectations. Your satisfaction is important to us and we would like to know what went wrong. That would allow us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

frailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 29, 2024
Hi frailey. We highly prioritize your satisfaction and greatly appreciate you choosing to stay with us. Positive rating like yours serves as a rewarding acknowledgment of our dedication to ensuring an excellent experience for all our guests. Your encouragement inspires us to continue striving for excellence in our service delivery. We eagerly anticipate the opportunity to welcome you back for another enjoyable stay in the near future.

8/10 Good

Wess

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet place to spend time in
Stayed 3 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 29, 2024
Hi Wess. We're pleased to hear that you found our property to be a very quiet place to spend your time. Creating a peaceful and serene atmosphere for our guests to relax and unwind is something we strive for. We understand the importance of providing a tranquil environment for our guests to enjoy their stay fully. Thank you for appreciating the calmness of our surroundings, and we hope it added to the overall enjoyment of your experience with us. Should you have any future travel plans, we would be delighted to welcome you back for another peaceful retreat. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

Jose

Liked: Cleanliness
It was great and comfortable there
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 29, 2024
Hi Jose! We're thrilled to hear that you found your stay with us great and comfortable. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could meet your expectations. Your satisfaction is our ultimate goal, and we appreciate your positive feedback. Should you have any future travel plans to our area, we would be honored to host you again and provide you with another excellent experience. If there's anything else we can do to ensure your future stays are equally enjoyable, please don't hesitate to reach out. Thank you for choosing to stay with us.

10/10 Excellent

Muharrom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on Apr 22, 2024
Dear Muharrom, Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again.

10/10 Excellent

Gardenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on Apr 22, 2024
Dear Gardenia,Your positive rating of your stay at our hotel is greatly appreciated. Everything we do is geared at ensuring that everyone's stay is pleasant and enjoyable. We're glad that you enjoyed your time with us! We hope you visit us again.

2/10 Terrible

Raquel

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 22, 2024
Dear Raquel, Your feedback is very important to us, and we want to make sure that we can address any issues you might have faced during your stay. Please help us by providing details about what went wrong, so we can take the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Catherine

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 22, 2024
Dear Catherine, Thank you for leaving us a rating. I hope that we were able to provide you with a comfortable and pleasant stay. For any feedback or suggestions, please do not hesitate to reach out to us and let us know.

8/10 Good

Savanna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love to stay here and this is where we will always pick to stay. Thank you
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 19, 2024
Dear Savannah, Thank you for your continued loyalty and for choosing to stay with us each time. We are thrilled to hear that you always enjoy your visits and consider us your preferred accommodation. Your appreciation means a great deal to us, and we are committed to continuing to provide you with the excellent service and comfortable stay that you've come to expect.We look forward to welcoming you back again soon. Thank you once again for your kind words and for making us your home away from home.Sincerely,

6/10 Okay

Vinay

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It looks like a 2 star property. Not the Best Western of earlier times.
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear Vinay,Thank you for your feedback. We apologize that your experience did not meet the expectations set by our brand's reputation. Our goal is to provide a consistently high-quality experience across all our properties, and we regret that we fell short during your visit. We appreciate you taking the time to share your concerns, and we are committed to addressing these issues to ensure our standards are fully met. We value your patronage and hope to have the opportunity to restore your confidence in our hotel in the future.Sincerely,

10/10 Excellent

leonel treviño

Business traveler, Traveled with family
Liked: Cleanliness
Good management
Stayed 2 nights in Feb 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,I am so glad to receive your compliment and share it with our entire team. It will serve as further encouragement to the team, knowing that their efforts are recognized and appreciated. We hope to see you again. Sincerely,

10/10 Excellent

leonel treviño

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good management
Stayed 2 nights in Mar 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Your business is very important to us and your satisfaction is our number one goal. We take pride in knowing that we have served you to your satisfaction, and we will keep on striving to offer you and all our guests a great experience every time. We hope you will come back and see us again soon.Sincerely,

10/10 Excellent

leonel treviño

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,I am very pleased that you left us a positive survey rating. This means so much to us at it shows that you had a satisfactory experience and that our hard work has paid off. We hope to see you again. Sincerely,

10/10 Excellent

leonel treviño

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management
Stayed 2 nights in Jan 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Thank you for recognizing our efforts in management. We are committed to providing exceptional service and ensuring that our guests have a positive experience during their stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Sincerely,

10/10 Excellent

leonel treviño

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Thank you for this positive review you have left us. We always try our best to provide the best quality of service and accommodation to our guests. We are very glad that our efforts have paid off and reflected your stay. It is our hope that you will come back and see us again soon.Sincerely,

10/10 Excellent

leonel treviño

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good management
Stayed 2 nights in Mar 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are so glad to learn that you appreciate the efforts we exert to give you a great stay. We will be using this as further encouragement to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,

6/10 Okay

leonel treviño

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good management
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Thank you for acknowledging our management team. We strive to ensure every guest experience is smooth and enjoyable, and it's gratifying to know when our efforts are recognized. We look forward to welcoming you again and continuing to meet your expectations.Sincerely,

8/10 Good

leonel treviño

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good management
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Thank you for your positive feedback regarding our management. We are pleased to hear that our efforts have met your expectations. We strive to maintain high standards of service and guest satisfaction. We look forward to your next visit and the opportunity to serve you again.Sincerely,

2/10 Terrible

leonel treviño

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff doesn’t want to clean the room
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Thank you for sharing your concerns. We apologize for the issue you've experienced regarding room cleaning during your stay. Our hotel is committed to providing a clean and comfortable environment for all our guests, and what you have described falls short of our standards. We will investigate this matter immediately with our housekeeping staff to ensure that our cleaning procedures are strictly adhered to and that this remains an isolated incident. We appreciate your feedback as it helps us to enhance our services and we hope to have the opportunity to better serve you in the future.Sincerely,

10/10 Excellent

leonel treviño

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good management
Stayed 2 nights in Dec 2023
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Thank you for your positive feedback regarding our management. We strive to maintain high standards of service and leadership, and it's encouraging to hear that these efforts are noticed and appreciated by our guests. We look forward to continuing to provide you with excellent service in the future.Sincerely,

2/10 Terrible

leonel treviño

Business traveler, Traveled with family
The staff doesn’t want clean the room
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 17, 2024
Dear leonel treviño,Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you may have experienced with the housekeeping services during your stay. It is our standard to ensure that all guest rooms are thoroughly cleaned and well-maintained. We will address this promptly with our housekeeping team to ensure that our cleaning protocols are followed meticulously and to prevent such issues from recurring. Your comfort and satisfaction are of utmost importance to us, and we appreciate your feedback to help us improve our service.Sincerely,

2/10 Terrible

Tina

Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on May 6, 2024
Hi Tina. We apologize for any issues that you might have experienced at our hotel.  If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.

2/10 Terrible

leonel treviño

Traveled with family
Disliked: Cleanliness, staff & service
The staff don’t want to clean the rooms . You have to call front desk
Stayed 3 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 15, 2024
Dear leonel treviño,Thank you for sharing your experience. We apologize for any inconvenience caused by the housekeeping service during your stay. It is our standard practice to ensure that all guest rooms are cleaned thoroughly and regularly, and we regret if this was not effectively communicated or executed. We will address this feedback directly with our housekeeping team to ensure that our cleaning protocols are followed diligently and that any requests for additional service are handled promptly and efficiently.We value your comfort and satisfaction and hope to demonstrate our commitment to high standards during your next stay with us. Your feedback is crucial in helping us improve our service, and we appreciate you bringing this matter to our attention.Sincerely,

10/10 Excellent

Melanie

Stayed 3 nights in Mar 2024
Response from CC - Guest Relations Manager on May 3, 2024
Hi Melanie! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.

8/10 Good

Beverly

Liked: Cleanliness
Good Courtyard nice Breakfast in the morning Room clean/ok front desk staff helpful Could be better cleaning staff started out fine,after a day or so service for towels and coffee waned....
Stayed 3 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 14, 2024
Dear Beverly, Thank you for taking the time to review your stay with us. We're pleased to hear that you found our courtyard enjoyable and our breakfast satisfactory, and that our front desk staff were helpful to your needs. However, we apologize for the inconsistency you experienced with our housekeeping service as your stay progressed. We aim to provide consistent and attentive service to all our guests, and your comments are crucial for us to address these issues. We will reinforce the importance of maintaining high standards throughout a guest's entire stay with our housekeeping team. We hope to have the opportunity to welcome you back and provide a more seamless experience.Sincerely,

8/10 Good

Jas

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine but there was a family above me who thought nothing of letting their kids (apparently) jump off the bed to the floor all thru the early night. Breakfast was actually very good with savory biscuits and gravy, among the staples. The coffee and seating was great. I’ll intentionally stay at this particular property every time on future visits
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on Apr 14, 2024
Dear Jas,We appreciate your positive remarks about our breakfast offerings and the overall experience at our property. However, we apologize for the disturbances caused by noise from the guests above your room. We understand how important a peaceful environment is, especially in the evening hours. For any future stays, please feel free to notify our front desk of any disturbances; our team is always ready to address such issues promptly to ensure the comfort of your stay. We look forward to welcoming you back and providing a quieter, more enjoyable experience during your next visits.Sincerely,

10/10 Excellent

Darrel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drains in sink and tub drained very slowly. Otherwise perfect place! Lots of parking lot cameras.
Stayed 3 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear Darrel, Thank you for sharing your positive remarks and for bringing to our attention the issue with the drains in your room. It's wonderful to hear that, apart from this inconvenience, your stay was perfect and you felt reassured by the presence of numerous parking lot cameras, enhancing the sense of security during your visit.We will promptly address the drainage issue in both the sink and tub to ensure it does not impact future guests. Our goal is to provide a flawless experience, and your feedback is invaluable in helping us maintain and improve our standards. We look forward to welcoming you back for another stay that is even more satisfying.Sincerely,

6/10 Okay

lynn

Liked: Cleanliness, staff & service, amenities
Overall nice property. Average rooms but they were clean, pool was nice but needed skimming and mattress in room was really bad. Mattress way beyond wore out. Springs coming out sides and no support when we both got on the bed there was a major dip in bed. Needs replacing. Room was clean, pillows tiny had to ask for a few more abs one thin blanket was all provided no other linen on bed but sheet and thin blanket. It was a basic hotel, clean abs close to shipping and bus stop. Ok for a night or two. Breakfast was decent most days with several options. Staff very nice and helpful
Stayed 3 nights in Apr 2024
Response from CC - Guest Relations Manager on Apr 11, 2024
Dear lynn, Thank you for taking the time to share your feedback about your recent stay. It's great to hear that you found the property to your liking overall, with clean rooms, a nice pool, a decent breakfast selection, and our staff being very helpful and friendly. Your comments about the quality of the mattress and the need for additional bedding are taken seriously as we continuously strive to ensure our guests have a comfortable stay.We acknowledge the mattress in your room was not up to standard, and we will certainly look into replacing it to ensure our future guests do not encounter the same issue. Additionally, we will ensure the pool is routinely skimmed for an even more enjoyable experience. We're also glad to accommodate requests for extra pillows to enhance your comfort. Your insights help us focus on areas of improvement, and we hope to welcome you back for an even more satisfying stay in the future.Sincerely,

10/10 Excellent

Jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean and quiet
Stayed 2 nights in Apr 2024
Response from MP - Guest Relations Manager on Apr 9, 2024
Hello Jeff, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was decent for an inexpensive stay. Breakfast was decent : Waffles, eggs, biscuits and gravy, plus the basic cereal, toast, etc.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on Apr 9, 2024
Hello Ashley, Thank you for your heartwarming review about your stay in our hotel! The happiness and satisfaction of every guest comes first with us. We are happy to hear that you found our place perfect for gatherings and events. We hope to share more fantastic experiences with you again sooner!

8/10 Good

rufus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for pice.Clean.
Stayed 3 nights in Apr 2024
Response from MP - Guest Relations Manager on Apr 6, 2024
Hello Rufus, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff was friendly.
Stayed 4 nights in Mar 2024
Response from MP - Guest Relations Manager on Apr 6, 2024
Hello Jeffrey, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from MP - Guest Relations Manager on Apr 1, 2024
Hello Kaylin, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and courteous
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on Apr 1, 2024
Hello Ashley, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Melissa

Liked: Cleanliness, amenities
Loved the place
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on Apr 1, 2024
Hello Melissa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on Apr 1, 2024
Hello Michael, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

2/10 Terrible

Natanael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on Apr 1, 2024
Hello Natanael, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, convenient location, very clean and courteous front desk. Thank you!
Stayed 3 nights in Mar 2024
Response from MP - Guest Relations Manager on Mar 27, 2024
Hello Lloyd, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!