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Reviews of Mango Suites - Santiago

2 out of 5
Mango Suites - Santiago
#1 City Rd., Calao East, Santiago City

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 5 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Desnielli Ma Catherine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Blake

Stayed 3 nights in Jan 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Got charged by expedia and hotel FO twice, so i would need to wait for 2-4 weeks before they would be able to return the money they asked me to pay upon checking in. I will never booked using expedia and
Stayed 5 nights in Jan 2022

8/10 Good

Regina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Mel Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hassle free stay.
It was great, I was booking the presidential suite, but hotels.com gave me a twin matrimonial. The staff at mango suites were kind enough to allow me to change my booking. The most pleasant sursise was the free shuttle, to and from cauayan airport.
Stayed 2 nights in Dec 2019

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectation
Overall i did not expect the hotel to be a great one but it has exceeded my expectation. Meal is great although i would have been happier with a wider selection of complimentary breakfast. The only down side is that there is no cot for baby. I have to bring my own. That is fine because it is indicated before i booked. Over all, we enjoyed it very much specially my 2 year old baby.
Stayed 5 nights in Sep 2019

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff there was so friendly and helpful - Price and quality of the food are very good. The room is very clean. Keep it up!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not informed about the shuttle service to the airport by the property.
Stayed 4 nights in May 2019
Response from Joyce on Jun 10, 2019
Please accept our sincerest apology. We are very sorry for not informing you upon check in regarding to our shuttle service of our hotel. We thank you for bringing this in our attention. It will help us to improve our operation and heartfelt service with excellence.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GreatPromo
For the price I get, this is a great stay.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer ok, Balkontür kann nicht verschlossen werden, einfach von Nachbarzimmer überzusteigen. Personal freundlich. Restaurant ist sehr zu empfehlen, kleine Portionen, aber von sehr guter Qualität. Würde wider hier Übernachten.
Stayed 1 night in Sep 2019