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Reviews of Hampton Inn Sault Ste Marie

2.5 out of 5
Hampton Inn Sault Ste Marie
3295 I 75 Business Spur, Sault Ste. Marie, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 413 out of 571 reviews" "
Rating 8 - Good. 112 out of 571 reviews" "
Rating 6 - Okay. 25 out of 571 reviews" "
Rating 4 - Poor. 11 out of 571 reviews" "
Rating 2 - Terrible. 10 out of 571 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room layout
Stayed 1 night in May 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Room was big and clean. Just what we expect.
Stayed 1 night in May 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

8/10 Good

Kristi, Suamico

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel. Problem in the pool area. We were trying to get out of the pool at closing time when the lights went out. No way to friends them back on. No clock in the room to indicate time. Very very unsafe as we were literally on the steps and could not see.
Stayed 1 night in May 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities, awesome breakfast. Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl, Berlin

Traveled with partner
Staff was extremely friendly, pleasant and helpful. Daily breakfast was wonderful! Good variety, and slightly different each day. Rooms were comfortable and clean, with all the necessities such as fridge, microwave, hair dryer, coffeemaker….
Stayed 9 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall nice
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Coleen, Negaunee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property and close to everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bed was very hard, uncomfortable. Rooms facing the gas station next door/road are very very loud with vehicles/transports? Stopping and starting. The wall mounted unit for heat/air was fine when we first arrived then was extremely noisy as time went on. Breakfast was excellent, breakfast area staff were very kind and welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Would return again
Stayed 1 night in Feb 2024

6/10 Okay

Christina

Traveled with family
Liked: Staff & service
The only thing that was disappointing was the lack of a hot tub. There was a cold whirlpool area that was supposed to be the hot tub.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the jetted tub room #104. It was very clean, quiet, and the bed/pillows were comfortable. The breakfast was nice and the friendly staff kept everything refilled and clean. We travel to the Soo often and would definitely stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing
Our stay was fantastic! The hotel was clean and the staff was friendly. Our bed was comfortable and the breakfast was delicious.
Stayed 1 night in Dec 2023

8/10 Good

Gregory

Business traveler
Stayed 1 night in Dec 2023

10/10 Excellent

Agustin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff was amazing...
We stayed 2 nights in 2 rooms. The staff is what makes this hotel so great...
Stayed 2 nights in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Stay, Will Return Again
We booked this stay last minute for a quick over night shopping trip. We’ve never stayed in SSM MI but I’ve had judgment for the hotels in the area. This appeared to be one of the better and recently renovated ones. Upon check in Susi greeted us and gave us a couple of laughs. My mom can be very picky to cleanliness in hotels (we’ve had our fair share of hotel rooms not being cleaned properly); we got to our room and was surprised by the room! Room was spacious, bathroom was clean and big. We both were blown away at the shiny-ness of the bathroom and the beds!In between our shopping sprees, we came back to the hotel to inquire if we could stay another night. Susie said “no problem, let me know and you can have the same room!” Susie was always available if we needed her. Our sleep was incredible! The beds are firm and no noise AT all during the night in the hotel or from the road. The shower was wonderful. Truth be told, we were so shocked by the hotel upkeep we didn’t want to leave! Breakfast was amazing and we loved the assortment set out. We decided not to stay the other night but on checking out, we’d told Susi we’d be back the next time we are in the area. If any manager or higher up reads this, give Susi a promotion/raise/paid vacation. With her helpfulness and humour, it just confirmed I chose the right hotel last minute. I’d book again just for her to greet me.
Stayed 1 night in Nov 2023

10/10 Excellent

Shirley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, and it was a nice safe place for people of all ages. The breakfast had a variety of food and those working provided excellent service. The pool was a good size and very welcoming.
Stayed 2 nights in Nov 2023

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Friendly staff, clean, comfortable, designated a specific area for kids to play mini sticks.
Stayed 2 nights in Oct 2023

6/10 Okay

Terry, Ann Arbor

Liked: Staff & service, amenities
Rooms were not clean. I come here every year for a conference and this year room wasnt clean and couldnt sleep as it was uncomfortable
Stayed 2 nights in Oct 2023

10/10 Excellent

Seth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Great pool/hot tub area. Quiet so our daughter could sleep
Stayed 3 nights in Oct 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Excellent staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was especially helpful with dining and tourist information. Very much appreciated

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent this is a wonderful hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Natalie

Excellent!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort
The room was wonderful. Very modern, extremely clean, very comfortable!
Stayed 1 night in Aug 2023

10/10 Excellent

Elgita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival was greeted by the best receptionist(lady) , I couldn’t get her name but she was amazing. She helped us with information around the city and the boat tour. Hotel was very clean and the kids loved the pool.
Stayed 1 night in Sep 2023

8/10 Good

Laraine

Traveled with family
Liked: Amenities
Easy check in. Accommodated our special request for adjoining rooms. Good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Rochelle

Stayed 1 night in Sep 2023

2/10 Terrible

Brian

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Lester

Stayed 2 nights in Aug 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2023 Vacation
This hotel was very clean, the staff was very helpful and professional. We would definitely stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and Anne was friendly and professional!
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shane was really good. Very on top of things. He kept the continental breakfast area spotless! He deserves a raise otherwise someone else will notice him and give him the $$$!
Stayed 1 night in Aug 2023

10/10 Excellent

NORMAN, Kalamazoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll maintained, looked.Ike new.

10/10 Excellent

NORMAN, Kalamazoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, out of downtown.
Stayed 1 night in Aug 2023

6/10 Okay

Dale

Liked: Staff & service, property conditions & facilities
Breakfast was not good
Stayed 4 nights in Jul 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Would definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023