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"Staff was very polite and helpful. Room was clean, tidy and comfortable. Shuttle service to airport was fantastic! Five stars 😁"

"Staff are very helpful. "

"Room Spotless staff very polite and helpful "

"Hotel and room were very clean, spacious and modern. The shuttle to Kawasaki station and airport are a plus. Quality restaurant food. Pizza was true Italian quality. Got Mt. Fuji view from the river side of the hotel. Bicycle and fishing gear rental are a plus. Good hotel amenities. Would definitely stay there again."

"Rooms are very comfortable and clean. Onsen is amazing, beautiful gardens. Only drawback is that if don't eat at the restaurant not much close by and nothing else at the hotel. "

"Property was nice and clean and centrally located to downtown and china town "

"Was a good stay and the in room onsen was a bonus. Breakfast and dinner were great though the dinner menu was very similar over the two nights we dined there. Service levels were consistently good though it's odd that they didn't clean our room on the second day. Overall it was a good enjoyable stay. P.S. while the hotel is near Gora station on paper, the walk there is incredibly exhausting with steep stairs and an endless incline. So if you're bringing young ones along, do take note."

"It was the best hotel during this 4-week visit. "

"Everything was good, except for the fact that the hotel did not have a self-service laundry facility."