The man working was very nice and waiting for us. He explained everything well. You have to check in at the office, no keyless entry. The office isnt far from the house. The house itself was slightly different than in the pictures. Decor was changed, fire pit feature was missing, the pool appears to have been remodeled and looks like it had a waterfall device, but that doesnt work. The house is only upstairs. The lower level of the house next to the pool is vacant which would have been wonderful to use with the kids needing things and going up and down the stairs. The bathrooms are small. Under my bed I found several pairs of shoes and a half eaten bag of chips. The pool was warm, so that was nice, the house was stocked with what we needed including washer and dryer. Spacious bedrooms, good beds, It was a very short walk to the beach. Quiet part of town, golf cart rental place within a short walk as well and they had good prices. It worked fine for the short stay. Kids liked it a lot but I felt it was more for a younger crowd. Not ideal for older people.