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Reviews of Motel 6 Stephenville, TX

2 out of 5
Motel 6 Stephenville, TX
701 E South Loop, Hwy 377 & Hwy 281, Stephenville, TX

Reviews

7.0

Good

Rating 10 - Excellent. 191 out of 712 reviews" "
Rating 8 - Good. 205 out of 712 reviews" "
Rating 6 - Okay. 134 out of 712 reviews" "
Rating 4 - Poor. 100 out of 712 reviews" "
Rating 2 - Terrible. 82 out of 712 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Eugene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floor dirty had not been mopped. Sink leaked. Had to pay for shampoo. No in room hair drier. Parking lot rough with potholes. Not stripped for parking
Stayed 2 nights in May 2024

4/10 Poor

karim

Disliked: Cleanliness, property conditions & facilities
Poorly maintained motel, roachs in the bathroom, dirty smelly ac unit, dirty bathrooms with pee smell, the list is long but i am going to stop . The motel needs a total clean up.
Stayed 2 nights in May 2024

6/10 Okay

ELisa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Anita

Disliked: Property conditions & facilities
The property was one of the worst places I have ever stayed. Very dirty, stained sheets, room smelled weird, holes in the walls, pool was drained and looked nasty and there was no coffee in the morning as advertised. Just terrible!
Stayed 1 night in May 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for graduation. Room clean and bed comfortable.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 20, 2024
Hi Karl,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

4/10 Poor

Rumalda, Houston

Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty bed sheets dirty some fly in room smoke alarm beeping low battery
Stayed 1 night in May 2024
Response from Brand Experience Team on May 14, 2024
Hi Rumalda, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

laura

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Woman at check in was great and friendly. Unfortunately there was an angry, half naked man loitering and cussing all evening outside the front door (not hotel's fault). Good thing there was a storm, with that noise and the fan I was able to drown out the neighbors laughing and television. You get what you pay for I guess, and this is far from luxury! Clean and comfortable bed, nice hot shower. Not a place I would do more than sleep and get dressed at, however.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 14, 2024
Hi Laura, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

6/10 Okay

Michael

Business traveler
Disliked: Amenities, property conditions & facilities
The property is shabby. Holes in the wall, paint peeling on the bathroom door
Stayed 1 night in May 2024
Response from Brand Experience Team on May 14, 2024
Hi Michael, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6

2/10 Terrible

Bridgett

Liked: Staff & service
Disliked: Cleanliness
Roaches
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 14, 2024
Hi Bridgett, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie#Team6

2/10 Terrible

Alex

Stayed 1 night in Apr 2024

6/10 Okay

John

Disliked: Staff & service, amenities, property conditions & facilities
Property looked like it was closed down but was actually open. The first time I have been charged for soap and shampoo at a hotel. $3 for a tiny bottle of shampoo?? They are cutting every corner possible and the property is showing the results.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Sanjuana

Liked: Cleanliness, staff & service
It was clean and stayed one night for a party. I would stay again.
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Roger, Derby

Liked: Cleanliness, staff & service, property conditions & facilities
Ranks well among motel 6’s
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Snow

Stayed 1 night in Apr 2024

10/10 Excellent

Rumalda, Houston

Stayed 1 night in Apr 2024

6/10 Okay

Wayne

Stayed 2 nights in Apr 2024

8/10 Good

Slawomir

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

4/10 Poor

Mary

Traveled with partner
I knew it was an older motel building, and did not expect perfection. The vinyl floor is a good idea but needed cleaning. I cleaned it the best I could with some paper towels I had in our truck. The worst part was the noise from the room above us, since we were on the bottom floor. It wasn’t normal noise, it was like someone was moving furniture or a wheeled something just back and forth. It started at 11:00pm. There was a break from 2:30 to 4:30am and then started again.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Mary, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were paper thin. Could hear guests above us walking around all night. Could hear the tv next door most of the night.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Carol, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

KWON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been there and stayed there for 3months due to personal reason one and half year ago. It's very clean, safer area, and there are good staffs too. I visited there again with my family. It still so nice:)
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Poor

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
Very quite location but should step up on the cleaniess of the room, found hair all over bed that didn't belong to me. Spots all over sheets, a/c unit noisy in room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Heather,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Bradley

Stayed 1 night in Mar 2024

2/10 Terrible

Bennie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled loke smoke Poor condition.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Bennie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

kathi

Stayed 1 night in Mar 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, no frills stay
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Feb 20, 2024
Hi Rachael,Thank you for the excellent rating!! Maz K.#Team6

4/10 Poor

Bryan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tv didn’t work in the room. Water drained out the shower very slow
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Bryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Rachael

Traveled with family
Disliked: Cleanliness, amenities
The young lady at the front was very welcoming. We knew we were taking a chance on a lower ended chain when we booked but I am never ok with a used bar of soap left behind an ooen shower curtain and pubic hair in the shower. The coffee was cold at the front office. The bed was comfy and everything else was pretty clean.
Stayed 1 night in Feb 2024

6/10 Okay

Tina

Traveled with family
Liked: Staff & service
There is a smell in the room and the bathroom light doesn’t work. I didn’t realize it didn’t work until I was fixing to get in the shower.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Edward

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Edward,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Jane

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Motel 6 in Stephenville, TX Sucks!
The room was visibly dirty, hair on the bathroom counter and sheets, sheets were stained, floor hadn't been cleaned in ages, sheet were stained, no guest wi-fi, coke machine, snack machine and ice machine were not working, a big hole in the ceiling above the shower. Grossest hotel by far that we've ever stayed in. It was awful and didn't come close to what we expect from a Motel 6. Truly disgusting. They should have paid me to stay there.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Jane,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

8/10 Good

Lee

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Mi Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Brenda

Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Douglas

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets were dirty and the bathroom was dirty.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Douglas,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Cheyenne

Nice staff!
Stayed 1 night in Jun 2023

4/10 Poor

Justin

Traveled with family and small children, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Gross bathroom. Dingy baseboards. Shower dirty. If this review is brief its because I refuse to put more effort in than the Motel did. Front desk was friendly, helpful, and great though.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Glenda

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Questionable rooms
Hotel was in a decent location, it appears it’s under renovation. The renovated rooms were on the other side of the building and about 1/2 empty and we were stuck in a room that hasn’t been renovated yet. I felt like we were housed in the area of permanent residents rooms. Upon arrival, the door had a wide gap between it and the frame on the bottom 1/3rd, the room was barely furnished and the flooring was loose and moved as you walked. No luggage stand, nothing to hang clothes in or on, the so called clothes rack was missing hangers and bar. The renovated rooms looked very nice when we looked inside while waiting on other family with our group to get ready to attend the event we were in town for.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi TravelerThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

jennifer

Traveled with group, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities
It was a decent size room. Not too loud outside. Airconditioner workwd great. Bath/shower was nice. Just didnt have coffee maker and stickers in the grass for dogs to walk in.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Kathryn

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here because I had dogs with me. Waste receptacle in lawn area was out of bags and was OVERFLOWING with bags full of waste. Room was pretty torn up from previous pets. Charge a deposit and keep it to repair damage if done - don’t make others pay full price for a decent room and be put in a dump because you’ve got dogs who are clean and well behaved with you. Seriously - $80 a night for a dump with a flat pillow and walls full of holes? Not cool.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Kathryn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Bret

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible spot save your money
Absolute worst hotel we have experienced. First night wasn’t bad left the second day being there to come back to all bathroom essentials and fiancés makeup gone. They ended up bringing back some stuff and saying they don’t know what happened to the rest so about 60$ worth of stuff gone. After dealing with that and about to go to sleep for the night we had a roach run around across our 4 year olds foot. Worst place to stay in Stephenville
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Bret,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
On my route
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Barb,Thank you for the excellent rating!! Maz K.#Team6

4/10 Poor

Verified traveler

Traveled with family
Room was dirty. Toilet was disgusting. Shower was nasty. Towels were gray, not white.
Stayed 2 nights in Oct 2023

4/10 Poor

Israel

Traveled with family
Liked: Staff & service
Dirty towels when we arrived. Remote not working
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Israel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Patrick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Patrick

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Trash
No cold water for a shower. The water to drink has a milky gloss. Putting people on the second story. All rooms on first floor open .
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Patrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Trevor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

JIMMIE DWAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023