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Reviews of Crown Sea Apartments

Crown Sea Apartments
7 Yona Ha-Navi, Tel Aviv

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 81 reviews" "
Rating 8 - Good. 24 out of 81 reviews" "
Rating 6 - Okay. 10 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 15 out of 81 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

gali

Traveled with family
Disliked: Cleanliness, room comfort
Don't stay here!!!
We rented a room for 3 adults. The room had one large bed sufficient for 2, and no place or option even for a folding bed. The bed took up 90% of the room. The person working said she was new and had never seen the rooms, and since it was Saturday afternoon her religious boss will not be available until 8 am on Sunday. Moreover, the tiny room was not clean. Huge disappointment. The room was definitely not like advertised, and inappropriate for 3 people. Very deceiving!
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Would totally go back
Location amazing. Room ok. Not the cleanest but for the price perfect. Staff pretty horrible. Manager tried to charge us for an extra night, took over an hour for a person to let us in (it was Shabbat but they knew we were coming) and the hallway is a very strong flowery smell that will make ur nose burn. But even with all these items I would still go back bc the location and price are amazing.
Stayed 6 nights in Jun 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Poorly maintained property not honoring booking
Unfortunately I had a bad experience in this property, as they didn’t honor the original booking forcing me to find a last minute alternative for the first out of 3 nights. Due to some supposed confusion, my studio room was given to someone else and I was offered to instead sleep in a bunk bed in a shared room with shared bathroom, in very poor condition and without even a locker to store my personal items. I had to find a different place to sleep the first night and manage to get the studio for the other 2 nights (would have cancelled and looked for something else for the whole stay but most other places were fully booked and prices were 4 times higher than my booking). I actually confirmed the reservation and arrival time with the property the day before, but obviously this didn’t help. The studio was small and of low quality. On the other hand, the location is excellent, just steps away from the beach. The receptionist Mao was very friendly and did his best to help me during this undesired situation. However, i would never consider staying here again and would definitely not recommend this place to anyone else.
Stayed 3 nights in Jun 2022

4/10 Poor

Batsheva

Stayed 2 nights in May 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
AVOID
I made a note to the property that we are arriving late in the night but by the time we arrived, the reception was already closed. I tried calling their number but no answer. It was already close to midnight and it was dark and cold outside. We had no choice but to book to a nearby hotel. I then contacted them again in the morning to confirm that we are continuing our stay only to be told that they can no longer accommodate us as they are fully booked and they have given our room to someone else. I asked to speak to the manager, but that receptionist said even the manager won't be able to do anything. They said they will look for a room in a different apartment, but I didn't see that happen as they never got back to us. It was so unfair and unacceptable on our part (plus the fact that I am pregnant and stressed with no place to stay in the middle of the night) as they made no effort to communicate with us or tell us in advance that our booking was disregarded for no reason at all. Avoid at all cost!
Stayed 3 nights in May 2022

2/10 Terrible

Fabio, Chesterfield

Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t have our room ready even we arriving in the morning next day.
Stayed 1 night in May 2022
Response from CrownSea on May 29, 2022
you had the option to rest until your room was ready , you choose on your own account to leave the hotel without resting or waiting for your room , we are fully booked around the clock and the turn over was meant to be in 2 hours, you have nothing to complain about , every hotel has minor problems every now and then. You had an appropriate solution you just declined and left

2/10 Terrible

Leonard

Stayed 7 nights in May 2022

8/10 Good

tomer

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2022

6/10 Okay

Tim

Stayed 3 nights in Apr 2022
Response from CrownSea on May 29, 2022
We glad you enjoyed your stay !

2/10 Terrible

Oleg

Stayed 5 nights in Mar 2022

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, room comfort
Clean. Helpful
Stayed 1 night in Jul 2021
Response from Crown Sea Staff on Aug 8, 2021
Dear Amanda Thanks for the opportunity given to us to host you We always believe that service is the most important part of being a Hotel! Thank you very much for being such a good guest and thank you for your review! Kind Regards, Itzik General manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from crown sea hotel on Jul 17, 2021
שמחנו לארח אתכם :)

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
Warm Hugs and a Big Yes!
A pleasant surprise! Quiet, comfortable, right on the beach. Really sweet team of good souls taking care of this hotel. Will come back again.
Stayed 1 night in Apr 2021
Response from Crown sea Team on Aug 8, 2021
Dear Nathan Thanks for the opportunity given to us to host you We always believe that service is the most important part of being a Hotel! Thank you very much for being such a good guest and thank you for your review! Kind Regards, Itzik General manager

10/10 Excellent

Rotem

Traveled with group
Liked: Cleanliness, room comfort
Great place High level Great service Highly recommend
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Stayed 5 nights in May 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like all staff. very nice helpfull . clean,good breakfast,good location
Stayed 5 nights in Sep 2019
Response from guy on Sep 28, 2019
Dear Guest Thank you for your review of your recent stay at the crown sea. We are delighted that you enjoyed your stay with us overall and hope that should your travel plans bring you back to TLV, that we will have the pleasure of welcoming you back to our hotel Best regards Guy

2/10 Terrible

OMER EGE

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Itzik Maman on Oct 6, 2019
Dear Omer thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the bathroom facilities. We sincerely hope we'll get the chance to host you again in the future and make your stay with us better Best Regards Itzik

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother and I had an excellent stay at the Crown Sea Apartments in Tel Aviv. Check in and check out were flaweless and communication with the host was very friendly. The Apartments is conveniently located just right at the beach. Especially the rooms where spacious enough and clean. The beds were very comfortable as well. Would definately plan to come again! Best wishes David!
Stayed 4 nights in Jul 2019
Response from David Manager on Jul 14, 2019
Dear David Thank you so much for such kind words and encouragement. Throughout the hotel, it is our constant aim to ensure the highest standards in all areas. We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Heba on Jun 19, 2019
Dear Alexandru Thank you for your review, and thank you for your visit that's kind of you, we wish to see you again. Have a great day Crown Sea Staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Guy on Jun 9, 2019
Dear Guest Truly appreciate your review, thanks for the opportunity given to us to host you. We are glad your stay with us was comfortable because the staff and cleanliness and that you have been satisfied with our location. We are looking forward to another chance to host you. Best regards Guy

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Sagiv reception on Apr 12, 2019
Dear guest thank you for your good review We hope you enjoyed in Tel Aviv, and you had a great vacation,We hope you'll come back to visit us again Best regards Crown-Sea

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great location.
Redeeming factor is the great location. Minor negatives include misinformation regarding checking time (2pm not 24 hours), double bed was 2 single beds pushed together, doors provide extremely minimal soundproofing, air-conditioning unit pushed out lots of dust when turned on, lack of functioning windows, old dirty mattresses. Negatives somewhat offset by relatively low cost for the area and location.
Stayed 1 night in Mar 2019
Response from David Manager on Mar 19, 2019
Dear guest Thank you for taking the time to review your stay with us We take note of what you said. We work hard around the clock to provide our guests with the best and most comfortable experience and always try to improve and improve the guest's comfort We sorry that we didn't meet your expectations We sincerely hope we'll get the chance to host you again in the future and make your stay with us better Best Regards

8/10 Good

becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Right next to the beach and also easy walk to the shuk, Jaffa etc. Front of house were very friendly and check in was easy. The room itself was very clean, well lit and modern. It was on the smaller side (quite typical of Tel Aviv!) but definitely good enough to recommend to future guests !
Stayed 5 nights in Oct 2018
Response from Itzik General Manager on Feb 23, 2019
Dear Guest Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed give Service to your needs as much as you enjoyed your stay. Take care Kind Regards

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
A little hard to find and not much to look at from the outside but the room was very clean and modern. The staff were friendly and helpful and the location was a few steps from the beach and multiple restaurants.
Stayed 2 nights in Oct 2018
Response from Adir on Oct 16, 2018
Dear Sean, Thank you very much for your honest review, we're happy that you had a good time at our property! Kind Regards, Adir - Reception Manager.

2/10 Terrible

Scott, Alexandria, VA

Disliked: Staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE! The rooms are extremely small and smell like mildew. They have air fresheners in the room putting a perfume smell over the top of bad smells. Not a good combination. The worst part of our stay is as the hotel manager walking in to our room in the middle of the night (he apparently didn’t know anyone was in the room and was going to give it to another guest). This was followed shortly by the hotel alarm going off because someone was smoking in their room. Needless to say, we didn’t get much sleep and had a terrible experience. Also, pay attention to the parking. No on site parking and the closest lot costs $35/day. Take this into account when price shopping. It’s close to the beach and cheap, but that’s all I can say for this hotel.
Stayed 1 night in Jul 2018
Response from Itzik Reception on Aug 2, 2018
Dear Scott Thank you for taking the time to review your stay with us.We sorry that we did not meet your expectations We keep the highest cleaning standards possible. I never heard that something like this happened, the employee who worked on that day was a new employee who made his mistake on the first-day Manager! , impossible. It can not be that a place that works 5 years consecutive years of the good lien will allow a week's work to be a manager, we would be glad to come back with a corrective experience Waiting to see you again soon Best regards Itzik Reception Manager

6/10 Okay

Pejman

Liked: Cleanliness
Decent for a few nights near beach
Hotel is decent if you want to stay a couple of nights. Not top notch and condition just ok. Service from the front gentlemen were great. Location is great but difficult to get to because of one way streets and heavy traffic near the beach with small streets. It says parking available but it's actually a separate parking lot 1 building down, not on site and not owned by the hotel. They have their own prices. Front desk guy spoke with them and 1 was able to get me parking for the duration of the stay because hotels.com has parking available. Front desk guy said that is a mistake. Hipefully theu will change that. If you need parking, make sure to call and find out of the separate lot has availability.
Stayed 2 nights in Jun 2018
Response from Itzik on Jun 20, 2018
Dear Pejman Thank you for taking the time to review your stay with us We sorry that we didn't meet your expectations if you add requested befor , that we setup aprking spot it would have gone smoother as you had liked instead of just checking online. We sincerely hope we'll get the chance to host you again in the future and make your stay with us better Best Regards

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
the first night we found a cockroach in the room, the room was very damp and at night the other hotelguests were noisy and cooking diner at 1am which made our room smell. there was a very weird vibe in this hotel. location is great but that about it.
Stayed 6 nights in May 2018
Response from Itzik on Jun 22, 2018
Dear Guest We keep the highest cleaning standards possible. I have worked here for two years and have never seen a cockroach, am very surprised to hear you say that. We keep the air con on all day so also am surprised to hear you say the room was damp. We are sorry you had a negative experience. Looking forward to hosting you again and give you a better experience. Best Regards

6/10 Okay

Verified traveler

Liked: Staff & service
The rom was fine for one night, but minimal, bed
The staff was friendly. And did let me in at 4am. The shower in the morning had hit water, and the room was bare, minimal, bu adequate
Stayed 1 night in Apr 2018
Response from Adir on Apr 23, 2018
Dear Guest, We're trying to do our best to make our guests happy! Thank you very much for your honest review, Kind Regards, Adir - Reception.

10/10 Excellent

amnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great host,excellent location
Response from David Manager on Apr 17, 2018
DearGuest Thank you very much for your Review! That's means a lot to us! Wish to have you again in the future! Kind Regards, Adir - Reception.

10/10 Excellent

Zaidoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
This was my second time, soon to be third time at the Crown Sea Apartments. Location! Location! Location! Steps from food, convenience and the beach (literally less than 50 steps). 10 minutes gentle stroll from Carmel market and funky restaurants including the artsy and fashionable Neve Tzedek district. The service is friendly. Rooms clean and modern. HIGHLY RECOMMNED IT.
Stayed 3 nights in Feb 2018
Response from Itzik Reception on Feb 19, 2018
Dear Zaidoon Hi Thank you for choosing Crown Sea It was our honor to host you we sure our entire hotel staff enjoyed giving Service to your needs as much as you enjoyed your stay. Take care Looking forward to seeing you soon Kind Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
just 1 minute's walk from the beach
24h front desk was there waiting for me when I arrived at 2am after a late-arriving flight. Much appreciated! Room had no 'city views' as per what I booked, but I got there late so perhaps was the last one left. Hotel is just 1 minute's walk from the beautiful beach. Be sure to walk along the beach to Jaffa - good restaurants, lots of history, and an excellent free daily tour that leaves from the clock tower.
Stayed 1 night in Sep 2017

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2017

6/10 Okay

travler

Disliked: Room comfort
tiny clean rooms
staff was very friendly, but the room was about 11sqm, really small.
Stayed 1 night in Jul 2017
Dear Guest Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to host you again as a guest in our hotel.

8/10 Good

Great hotel!, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service by clerk, Moti
Moti was a very nice person who provided friendly service. Out stay was very enjoyable. Upon our entry was a small bottle of wine to greet our stay. Is also one block from beach. We will use this hotel again!
Stayed 2 nights in Jun 2017

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We enjoyed this stay. The place is a little older than I would have thought, but it is well enough maintained and the rooms are updated and comfortable. I noticed the place being cleaned meticulously. The staff are extremely welcoming and nice and I am grateful for that. The place is located in the midst of a few other hostel type locations and very near to the beach and convenience stores. The price was very right compared to other options. I would stay again.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff, the staff couldn't be more helpful when I arrived at 4am on my own with a 4 month old. Apartment was very clean and had everything we need for the stay.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy find
We found ourselves needing a place to stay last minute and were very pleased in finding this place! Very clean room, nice amenities, good location. Easy check in even though it was LATE at night. Would stay again if in the area!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay. The staff were very friendly, helpful, and accommodating. The room was clean, comfortable, and nicely appointed. Lovely amenities - a small bottle of wine and a couple glasses were set out upon my arrival. The hotel is both a hostel and apartments - apartments have separate, secure entrance. GREAT location - a very short walk to beach, 15 minute walk to Carmel Shuk, half hour walk to Jaffa. Good value.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
A Place to Avoid at All Costs
Please avoid this "hotel". We realized something was wrong the moment we stepped into the cramped "lobby" (maybe 2 sq meters of space), having to wait nearly 20 minutes for the night manager to even acknowledge us (he was chatting away on the phone). When he finally did acknowledge us, he took yet another phone call. The manager failed to return my passport, which I had to go back for (his response "I keep forgetting the passport") The room was clean, which is the only plus. The walls were thin, the shower door was off the tracks, there was constant noise, the lighting in the room was harsh 5000K led lights, there was no hot water in the morning, and the staff was rude. We informed Hotels.com within 20 minutes of checking in the we had no intention of staying a second night. Hotels.com said they contacted the hotel, that we were right that they were rude, and that they had been told to call the hotel back in the morning. The next morning we told the manager at the desk that we were checking out due to our experience. We called Hotels.com the next two days, each time Hotels.com said the Crown Sea told them to call back later. Now that we have returned from our trip, we contacted Hotels.com once again. This time the Crown Sea basically told them to pound sand. The Crown Sea is not at all worth the price. I would recommend avoiding it at all costs. I was going to say perhaps it might be worth US$75, but honestly, I think this location should simply be avoided.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and caring staff, very nice hotel
We really enjoyed our stay with this hotel. The reception was super friendly, and caring. Any request we had was filled and expeditiously. The rooms looked fresh and new. Housekeeping was good. Would definitely return to this hotel on my next stay here.

8/10 Good

sven

Stayed 7 nights in Jun 2022

2/10 Terrible

ALEJANDRO

Disliked: Cleanliness, room comfort
PERO HOTEL DE MI VIDA, TERRIBLE
Al momento de llegar, me dijeron que por un error, mi cuarto estaba ocupado y que al día siguiente de me iban a dar una habitación, (ese fin de semana fue el PRIDE en ISRAEL) todos los hoteles estaba llenos. seguramente el dueño reevendio los cuartos por medio de otra pagina de internet, Les dije que habia pasado 20 horas de vuelos para llegar de mexico a Israel y no les importo, tuve que quedarme en un carto del hostal y fueron mis peores días de todo mi viaje. fue como haber estado en una CARCEL
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
bonne situation géographique seul point positif, pour le reste sale, vétuste, pas de ménage du tout, draps mal ajustés au matelas, placard abimé, fourmis, ampoule clignotante etc... à fuir
Stayed 10 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bequem, sauber, alles vorhanden und mega location
Ich habe eine Übernachtung nach einer Hochzeit in Tel Aviv gesucht. Ich würde diese Location empfehlen, die liegt wirklich super nah am Strand und gleichzeitig zentral in Tel Aviv. Das Personal Vorort ist sehr freundlich, entgegenkommend und hilfsbereit. Ich fand es super, dass mir ein late Check out gewährt wurde, so konnte ich am Tag der Abreise bis 12h das Zimmer kostenfrei nutzen. Sogar Kaffee und Milch wurde mir beim Check in mit gegeben und so kann man sich den ersten Kaffee am Morgen selbst zubereiten. Ich würde aber immer die nächst größere Zimmer Kategorie wählen, so passt das superior Studio besser für zwei Personen, es ist geräumig und damit bequemer. Es hat einen kleinen Kühlschrank, Wasserkocher, Bügelbrett ( das brauchte ich jetzt nicht) und einen richtig guten Föhn! Die Aussicht ist entweder zur Straße oder zum seitlichen Innenhof. Ich finde das spielt keine Rolle, das Haus befindet sich wenige Meter vom Stand und besser kann man in Tel Aviv nicht positioniert sein, es sei denn man hält nach 5 Sterne Aufenthalt Ausschau. Dieses kleine Hotel hat alles, was es braucht und ist sauber gehalten. Es könnte etwas mehr Ablageflächen im Bad geben, aber alles in allem ist ein absolut empfehlenswertes Haus, welches ich wieder wähle bei meinem nächsten Besuch in Tel Aviv.
Stayed 2 nights in Nov 2019
Response from itzik on Dec 1, 2019
Dear Guest Thank you so much for such kind words and encouragement. Throughout the hotel, it is our constant aim to ensure the highest standards in all areas. We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards , Itzik

2/10 Terrible

Jimmy

Stayed 4 nights in Oct 2019

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhet og standard
God beliggenhet like ved stranden. Svært god standard på rom. Nyoppusset og fint. Hotellet er mye finere på innsiden enn på utsiden! Rimelige priser i forhold til beliggenheten. Minikjøkken på rommet, slik at man kan lage frokost og enkle måltider selv. Avslappet atmosfære.
Stayed 3 nights in Oct 2019
Response from Adir on Oct 11, 2019
Dear Guest, Thank you very much for your review! Kind Regards, Adir - Reception Manager.

6/10 Okay

Verified traveler

Liked: Cleanliness
Razoável para 1 noite
É um conjunto de apartamentos em um amontoado de casas onde se tem hotel, apart hotel e hostel tudo junto. Sem estacionamento. Perto da praia.
Stayed 1 night in Aug 2019
Response from guy - reception on Aug 8, 2019
Dear Guest Our hotel located in the best location in the city, 3 min. from the sea. The hotel is existing 5 years and the guest are very satisfied (8.6 in booking). Best regards

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 8 nights in Jul 2019
Response from guy on Aug 20, 2019
Dear Guest We request your feedback regarding those things which were less pleasing in your stay at our place. Thanks Guy