Standard Room, 1 Double Bed | Free WiFi, bed sheets
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Reviews of Hotel Elefante Blanco tepoztlan

2.5 out of 5
Hotel Elefante Blanco tepoztlan
Del Tesoro San Sebastian, Tepoztlán, MOR

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, pretty good size room, the owner was very helpful.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2021

2/10 Terrible

Francesca

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
I arrived and they dident even have my reservation. I asked to see one of the rooms and it smelled terrible like humidity
Stayed 1 night in Nov 2020
Response from persona no grata on Dec 6, 2020
persona no recomendable srita prepotente queriendo sorprender a el personal, se boletino a los hoteles del pueblo

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from gerencia on Feb 8, 2022
agradecemos tus comentarios nos esforzamos cada dia para ser mejores saludos

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio
Stayed 1 night in Jan 2022
Response from gerencia on Feb 8, 2022
muchas gracias por tu calificación cuando gustes esta es tu casa

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen hotel.
Muy bien, la atención fue muy buena, está muy limpio, habitación confortable, agua caliente que eso es muy bueno. 100% recomendable.
Stayed 1 night in Nov 2021

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No tiene estacionamiento, dejas tu auto en la calle pero no tuve ningún problema.
Stayed 1 night in Oct 2021

10/10 Excellent

Marco Aurelio Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue muy bueno
Stayed 2 nights in Oct 2021

6/10 Okay

Marco Antonio

Disliked: Staff & service
Stayed 1 night in Sep 2021

10/10 Excellent

YOCELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Las personas muy amenas, amables. El establecimiento sencillo pero cómodo. Con todos los servicios
Stayed 1 night in Aug 2021

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo
Todo estuvo muy bien, muy limpio y excelente servicio
Stayed 1 night in Jul 2021

10/10 Excellent

RAMON SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Angélica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

MArio cesar

Stayed 2 nights in Oct 2020

10/10 Excellent

Cristian, CDMX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy conveniente para poder conocer el resto de Tepoztlan, muy limpio, muy bonito, muy bien ubicado, llegas caminando al centro, el anfitrión es muy atento, nos perdimos un poco al llegar por fallas en mi celular pero el nos dijo como llegar, incluso se ofreció a ir por nosotros. Todo excelente
Stayed 2 nights in Oct 2020

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
estuvo muy bien la estancia.
Stayed 1 night in Sep 2020
Response from Alfredo on Oct 2, 2020
muchas gracias por su visitas espero volver a tener el placer de atenderlos de nuevo

10/10 Excellent

Genoveva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Alfredo on Oct 2, 2020
muchas gracias por su visita el equipo de Elefante Blanco espera volverte a tener el placer de atenderlos

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen unas excelentes instalaciones, buena ubicación y el personal que te atiende siempre es muy amable y servicial.
Stayed 1 night in Mar 2020

10/10 Excellent

Betty Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para descansar. La limpieza y atención al 100%. Encantada
Stayed 1 night in Feb 2020
Response from El Elafante on Mar 5, 2020
Hola muchas gracias bety x tu visita espero poder tener el placer de atender a ti y a tu esposo un abrazo

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service
Hotel clerk called the afternoon before our arrival to tell us that they had no rooms available and that they would do nothing about it. They decided not to honor the reservation regardless our confirmation with Expedia.
Stayed 1 night in Feb 2020