Poor communication, changed our location twice once on within the hour of checking in, causing us to check in later than planned. House was not clean, and in addition to that, the previous tenants left food and trash. There were broken and damaged items that made it unacceptable for young children, only six bath towels provided & 4 wash cloths even though we booked for 7 people. Would not go back and would have gone to another property if one had been available. VRBO was difficult to get ahold of: 30 minute wait by either chat or phone and no email available.