6/10 Aceptable
shanaira h.
22 abr. 2025
UPS and downs
There were a lot of complications getting into our place. We received 3 codes and only one worked. Had to call customer service, which took a while. We had to ask two couples to let us in. Than finally we got our room code but the elevator and for to the elevator wasn’t working. So we had to call back. The place was not cleaned well, there was food on the ground in the kitchen and human hair in the shower and tub. Our tub was filled with water when we first arrived. There was also no instructions on how to lock the side door that requires lifting the handle for it to lock. We had no keys to the gym had to go back to check in to ask for keys. The pool was not open even on the hot day, which is the main reason we booked this place over a different one. We did have to buy cleaning supplies to clean the showers. And the bed in the master bedroom is sooooooo hard. Like the worst sleep ever had to sleep with my best friend. Now to the good. Very spacious, right in front of a nice calm beach, it’s not too far from stores and food and about 20 from Virginia Beach. Great walking area for morning walks. Prolly wouldn’t stay here again but once we got through night one it got better! Not a bad place just think we had a bad experience.
shanaira h.
Se hospedó 3 noches en abril de 2025