Rázusovo nábrežie 1, 811 02 Bratislava-Staré Mesto, Slovakia | There is no guide waiting for the clients. The clients have to go to the platform by themselves. They can check the pontoon/pier number on the departure board above the main entrance to the Passenger Port, Fajnorovo nábrežie 2, 811 02 Bratislava. If not sure how to get to the platform, the staff at the ticket office inside the building will be glad to explain the way.