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We are regular customers at Drury hotels; however, this experience was not the same as past experiences. They ran out of ALL food multiple times and the wait to get food was extraordinarily long. There were no plates and bowls and the popcorn machine wasn’t working. It was an extremely frustrating and highly disappointing showing from their staff and the Drury name.
Mindi
Stayed 1 night in Apr 2024
6/10 Okay
Nicole
Traveled with family and small children
Apr 20, 2024
Based on all the reviews, I thought this place would be great! However, it was small and congested in all areas. We stayed in the “suite” and it wasn’t worth the extra cost! It was an average hotel for me.
Staff was very helpful. We needed more cups and extra pillow for room and the night manager brought it right up upstairs for us. Bed was very comfortable, room and shower area very clean. Definitely recommend this hotel and will stay again when we travel back to the area.
This was the best hotel I have stayed at. I will definitely be booking with them again. The evening “reception” with free food and drinks is a great amenity for a traveler.
Just a great place to stay! Rooms are always clean and the staff is superb. Artie GM and Monica staff are just fantastic! I always stay here when in Columbus/Dublin area.
The staff was amazing! They go out of their way to clean up after terrible families with their kids! And kept a smile on their faces! Love the staff.
Kylie
Stayed 2 nights in Mar 2024
8/10 Good
Maurice
Traveled with partner
Feb 23, 2024
Liked: Cleanliness, staff & service, amenities
For the most part my stay was great the staff was awesome. I only have a couple complaints. The hot tub was way too hot I was Actually dizzy getting out of it. Then the breakfast wasn’t as good as the other Drury inns I’ve been to. Also no orange juice for the entire stay. Other than that I enjoyed my stay me and my girlfriend had a great time.
We throughly enjoyed our stay. Location, facility, amenities, and staff (especially Christina and Anthony) were all wonderful. Cleanest pool/spa area I’ve ever used. Marking this spot as a favorite for return visits.
We stay here every time we take overnight trips to the Columbus area. The hotel is very clean, the service is great and the beds are super comfortable. The free drinks, snacks and breakfast are a real plus.
One of the biggest plusses for staying at Drury is the Kickback, so everything should be hot that is hot. The Hot dogs were warm. The chicken noodle soup was barely anything but water. It was hard to find noodles or chicken or anything else. It was way too watered down.
I reported a room problem to management on the way out. One of the curtain rods came off when I tried to use it. They said they would report it to maintenance. Other than that, it was a pleasant stay.