|Origin Airport||Louis Armstrong New Orleans Intl.|
|Destination Airport||Miami Intl.|
|Airlines Serving||American Airlines, Delta, Frontier Airlines, United|
Was disappointed seats were all the way in the back of the plane so we boarded in rhe last group, but otherwise everything was good
Today is my birthday and the staff was very friendly and made me feel really special
Pilot came out to address and thank for flying AA. Great attitude!
WiFi on plane did not work
I am fine with service
Keeping lines short and expedient is important. Sometimes a line keeper is important to keep the flow going. I have seen this with some airlines. They direct customers within the line and deal with concerns.
The only negative was you split us all up when we had booked months in advance and had seats allocated. My auntie is scared of flights and she had to sit on her own
Seats were not very comfortable