Vacaciones de aventura en Australia

Debería mejorar internet, lo demás todo muy bien, moderno y limpio

Muy bien ubicado

​I was very disappointed with my stay at this hotel. The reality of the island is far from what is advertised: ​No Beach: The beach in front of the hotel no longer exists; it has been completely washed away by the sea. Instead of sand, you will find a long line of sandbags along the coast trying to stop the erosion. ​Dead Coral Reef: The reef right in front is completely dead. It’s just coral skeletons with very few fish. If you read reviews saying the reef is beautiful, it’s likely from people who haven’t seen a healthy one. It is definitely not worth it for snorkeling. ​Overpriced: For the price they charge, the hotel offers very little. You have neither a proper beach nor a living reef to enjoy. ​"Medieval" Internet: The Wi-Fi is terrible. They give you a very small data allowance that runs out in a single day. On top of that, mobile signal is non-existent, so you are basically disconnected once the hotel's data limit is reached. ​I would not recommend this place if you are looking for a tropical beach experience or quality snorkeling. It is way too expensive for what you actually get.

La habitaciones son limpias, con mucho espacio y en perfectas condiciones

Best spot in town with the highest customer service and amazing views!!

Conveniente habitación sin grandes lujos y caminas mucho para llegar a la habitación no pudimos conocer las terrazas ya que estaba lleno de eventos privados a los que les dan la prioridad de acceso habitación muy simple

All good

This was, without question, the worst 5-star hotel I have ever stayed in. I have travelled extensively across Europe, the Americas, and Asia for both work and leisure, and this experience fell far below any reasonable 5-star standard especially disappointing as it was our honeymoon. From the start, the experience was disorganised. We had emailed the hotel in advance with our arrival time, yet upon arrival we were informed we were booked on a later boat, creating immediate confusion and stress. Once we finally arrived at the hotel, we were forced to wait three hours for our room, despite seeing many other guests check in earlier. The following day, a serious issue occurred: due to a misunderstanding by the staff, we were booked onto a tour that we had never confirmed in writing. Nevertheless, we were charged €300, and despite explaining the situation, there was nothing we could do to reverse the charge. This lack of accountability was extremely frustrating and unprofessional. Dining was another major disappointment. All restaurants on the property require advance reservations at all times, yet there are no alternative dining options on the island. Arriving at any of the four restaurants without a booking, regardless of the time of day, results in poor reception and an unwelcoming attitude from staff. Finally, checkout was rigid and inhospitable. Checkout is set at 10:00 am, which is unusually early for a luxury resort. We requested a noon checkout and were refused. Only af

I didn't like the housekeeping service. They only come to make the bed and leave the small tubes of personal hygiene soap; they don't even take the empty ones. I suggest they have wall-mounted dispensers instead of the mini tubes. I also found it incredible that the shower room doesn't have a door; water splashes out and poses a fall hazard.

All good