阿加迪尔全包假期

Palvelu oli hyvää ja ruoka sekä illaisella, että aamiaisella erinomaista.

Everything was good

Worst hotel stay I have ever experienced. I am leaving a 1-star review due to severe maintenance issues, dishonest customer service, and misleading promises regarding dining: 1. Air Conditioning & Lack of Sleep The AC in our room was essentially non-functional. Front desk staff initially claimed it was a door sensor issue that would be fixed, but later retracted that and stated it was "the best it can cool." The room remained hot, making it impossible to sleep. 2. Dismissive Guest Relations Desk Guest Relations explicitly promised that if the AC couldn't be repaired, they would transfer us to a new room. They never followed through and were completely dismissive when followed up with. 3. Poor Food & Unfulfilled À La Carte Perks The buffet food was consistently bland and repetitive. On top of that, we were promised access to the à la carte restaurant reservations upon booking, but staff never gave us the opportunity or assistance to actually make a reservation. Bottom line: Management lacks basic customer care, maintenance is neglected, and advertised dining options were not delivered. I strongly recommend booking elsewhere.

Everything was good

Great architecture and pool area

Palvelu oli hyvää ja ruoka sekä illaisella, että aamiaisella erinomaista.

Great architecture and pool area

Palvelu oli hyvää ja ruoka sekä illaisella, että aamiaisella erinomaista.

Great architecture and pool area

Worst hotel stay I have ever experienced. I am leaving a 1-star review due to severe maintenance issues, dishonest customer service, and misleading promises regarding dining: 1. Air Conditioning & Lack of Sleep The AC in our room was essentially non-functional. Front desk staff initially claimed it was a door sensor issue that would be fixed, but later retracted that and stated it was "the best it can cool." The room remained hot, making it impossible to sleep. 2. Dismissive Guest Relations Desk Guest Relations explicitly promised that if the AC couldn't be repaired, they would transfer us to a new room. They never followed through and were completely dismissive when followed up with. 3. Poor Food & Unfulfilled À La Carte Perks The buffet food was consistently bland and repetitive. On top of that, we were promised access to the à la carte restaurant reservations upon booking, but staff never gave us the opportunity or assistance to actually make a reservation. Bottom line: Management lacks basic customer care, maintenance is neglected, and advertised dining options were not delivered. I strongly recommend booking elsewhere.