落基山脉滑雪假期

Overall, the hotel's environment and facilities and staff are good, but two things make me uneasy. Firstly, the bed is wrinkled, which gives the impression that someone has slept on it before, although the quilt looks new. Secondly, the bottom of the swimming pool appears dirty, making it impossible to determine whether the water is clean or dirty.

寝具包括枕头太软没有硬一点的枕头，被子太厚不透气，因为这些原因没有睡好，如果能注意一下就更好了。还有洗澡水有点忽冷忽热。 服务人员的服务非常好，热心的帮我拿雪具到门口还指路怎么走到缆车，寄雪具的服务生服务也很好很耐心。

So good

The hotel is beautiful and in a great location. The room placement is very weird. Having to walk down multiple hallways and take 2 different elevators to get to your room is kind of a pain

A wonderful property. We’ll stay there every time we visit :)

寝具包括枕头太软没有硬一点的枕头，被子太厚不透气，因为这些原因没有睡好，如果能注意一下就更好了。还有洗澡水有点忽冷忽热。 服务人员的服务非常好，热心的帮我拿雪具到门口还指路怎么走到缆车，寄雪具的服务生服务也很好很耐心。

The property contacted me ahead of time to inquire about parking means where I was able to let them know that my mother had a handicap tag and that we would need a parking spot in the basement of the property

The room was very good but the check-in was horrendous. There’s two different buildings and the instructions and building signage is vague at best. The instructions for the codes for the doors were not good at all. But the worst part was the there was no parking next to the bldg. there is underground parking but I had no code for it. When I called the number for assistance I was told that I had not completed the form for parking (was never told about any form). He sends me the form and it states that’s it’s $100/ night for parking. I call back to ask about it and the response is “ yea it’s really high”. So we have to unload our bags on the curb, I go park a block away in a dirt parking lot and then walk back to try to get into the bldg. it took us 1.5 hours to get into our room with no less than 5 calls to “the front desk”wherever that was.