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Cleaning and safety practices
Overview
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Xplor Park Entry Ticket + Transportation
With Xplor Park Full-Day Admissión + Transportation you can skip-the-line access. This option includes the round trip transportation from most hotels in Cancun, Playa del Carmen or the Riviera Maya.
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Xplor Park & Xenotes Enigmatic Waters Combo Package
Live commentary in English. Xenotes Enigmatic Waters Full-Day Tour Spend a day on a journey to explore 4 unique natural sinkholes, or cenotes, in the Yucatan countryside. These incredible natural geological formations make the perfect setting for the adventurer inside you, with crystal-clear groundwater and a remarkable network of natural caverns all around. Xplor Park Full-Day Adventure With 2 zipline circuits, an underground river, verdant jungles, and lavish buffet spreads.
Minimum age: 6 years old. Transportation included (pick-up and drop-off) 2-days Combo. * This tour does not operate on Sundays.
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Tour Xcaret Plus, Chichén Itzá & Xplor Combo Package
Live commentary in English. See some of the most incredible sights in the Yucatan and find some great thrills in the wild with visiting to 3 top attractions of Xcaret Group. Celebrate Mexico's rich culture and traditions at Xcaret Plus Full-Day Located in the heart of the Riviera Maya, this nature-based park features more than 50 attraction's must-see attractions including a musical celebration of Mexico's history with incredible costumes and dancing at the Mexico Xpectacular. Chichen Itza Full-Day Tour one of the Yucatan Peninsula's major archaeological sites, swimming in a cenote and visiting in Valladolid. Xplor Park Full-Day Adventure With 2 zipline circuits, an underground river, verdant jungles, and lavish buffet spreads.
Transportation included (pick-up and drop-off) 3-days Combo. *Xplor Park & Xichén Deluxe do not open on Sundays
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Xplor Park Entry Ticket
With Xplor Park Full-Day Admissión option No transportation is included but you can enjoy an all-day, all-you-can-eat buffet including stocked with snacks, fresh fruit smoothies, and hot and cold beverages a perfect treat after those cooler underground activities—to round out your day of adventure.
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What's included, what's not
Know Before You Book
- As a preventive measure, before boarding the bus or accessing to each Park, we will take the temperature by using a digital remote device to every visitor, guest and staff member.
- You must be at least 3.6 feet (120 cm) tall for the ziplines, with a minimum weight of 88 pounds (40 kg). You must weight less than 300 pounds (136 kg)
- Bring a swimsuit, water shoes and use insect repellent an extra change of clothes and a towel. If you have forgotten something do not worry, they are available at the shops in the park.
- The activity requires not having had surgery for 6 months. If you are pregnant, or have back, neck, lower back, joint, or muscular problems, you should carefully consider whether to participate. This activity is not wheelchair accessible.
- Xplor Park Schedule: Monday to Saturday from 9:00 a.m. to 5:00 p.m. Minimum age: 5 years old.
- Xenotes Tour Available: Monday to Saturday; transportation between 8:00 a.m. and 10:00 p.m. Minimum age: 6 years old.
- Xichén Deluxe Tour Schedule: Monday to Saturday.Duration: approximately 12 hours. For all ages.
- If you purchase an option with transportation, hotel pickup is available from most Cancun, Playa del Carmen, and Riviera Maya hotels. The pickup time will vary depending on the location of your hotel.
- Children over 4.5 ft but under 12 years of age must present an ID to verify their age when boarding the transportation.
What you can expect
Cleaning and safety practices
Enhanced cleanliness measures
- High-touch surfaces cleaned and disinfected
- Vehicles and venues cleaned with disinfectants
Social distancing
- Social distancing measures in place
Safety measures
- Personal protective equipment worn by staff
- Temperature checks given to staff
- Temperature checks available
- Masks required
- Hand sanitizer provided
Location
Activity Location
- Xplor Park
- Km 282 Puerto Juarez
- Playa del Carmen Quintana Roo 77710
Meeting/Redemption Point
- Xplor Park
- Xplor Park
- Playa del Carmen Quintana Roo 77710
- Hotel Pickup
- Hotel Zone
- Cancún Quintana Roo
- Downtown Cancun Pickup
- Sm 6 Avenida Nichupté
- Cancún Quintana Roo 77503
- Hotel Pickup
- Puerto Morelos Quintana Roo
- Hotel Pickup
- Playa del Carmen Quintana Roo
- Hotel Pickup
- Riviera Maya Quintana Roo
- Hotel Pickup
- Tulum Quintana Roo
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