2 star IHG hotels in Austin, Texas

I was in town for surgery at the local hospital so my husband spent quite a bit of time at the hotel by himself. Shortly after we arrived it became apparent the room we were in had an air conditioner problem. Upon deciding this problem could not be quickly fixed the young man at the desk made arrangements for us to change rooms for the rest of our stay and in the process upgraded our room at no extra cost. They also allowed us an extra hour at the end of our stay because our plane did not leave until a later time.

Last minute trip so could not find hotels directly in Austin. Made the reservation based on description from Expedia Rep over the phone. Arrived very late night and slept only for 3 hours but the overall room and stay was great. Clean & Updated Rooms with Kitchenette, seemed like property was renovated recently. Was not very far from Austin and convenient location off 35.

Very nice hotel. Enjoyed our stay. Definitely coming back soon. Staff was helpful and nice. Hotel was very clean. Liked the fact that the hotel was close to stores and the river.

Good sized clean room with fridge, microwave and oven. There is also a well equipped gym, laundry room and a well stocked shop (Candlewood Cupboard) to purchase any basic food items, coffee etc. The whole place was well kept and clean. Access to the nearest highways (1& 183) is within 1/2 mile. The Gateway shopping area is a 2 minute walk and had a good supermarket, electrical store and cinema.

Great bed great pillows nice staff, close to everything

Everything was perfect. If i was to complain, I dont have anything to complain about. The only items I would suggest - at times the garbage containers at the end of the hall were very full. An added perk would be to replenish the coffee maker with more coffee, other hotels we stayed at, when the cleaned the rooms, the coffee maker was replenished with more coffee, and more soap in the bathroom. But these are really minor, just a suggestion to make it even better. Staff were great, always welcomed us when we returned every day. One day I did ask for a softer pillow and more towels - the staff were really nice and helpful. Lots of tv chanels. Even a lazy boy chair. Had a full fridge was convenient to store our leftovers. We noticed the breakfast you had downstairs, we planned on trying it, but we didnt get a chance to try it, but it did look appealing. I would definately stay here again! I have family here, and this would be my first choice when i return.